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“Lovely”

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Ilikai Hotel & Luxury Suites
Ranked #20 of 84 Hotels in Honolulu
Certificate of Excellence
Auckland, New Zealand
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Lovely”
Reviewed March 2, 2014

Excellent location, great service, beds are very comfortable and sleep was amazing.. We really enjoyed our stay at ilikai :) the hotel is close to the beach, close to the shops. We plan to travel again to Hawai and we will probably come back here!

  • Stayed April 2013, traveled as a couple
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Helpful?
1 Thank 19islandcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,023 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (667)
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English first
Lac La Hache, Canada
1 review
Reviewed February 28, 2014

Upon arrival we were greeted and helped with our luggage, check in was quick and easy.
The staff at the Ilikai are pleasant and helpful.
The location is perfect, each side of the hotel has the best beaches for swimming.
We had a one bedroom with a kitchen with a view of the marina and ocean.
We will be going back there again, had a great stay.

  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
Thank NorthwoodLodge-BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearl City, Hawaii
1 review
Reviewed February 25, 2014

When we first arrived we were greeted by every hotel employee we passed. As we checked in we were given an upgraded, which I thought was amazing. Our room gave us a view of the beautiful mountains and was very spacious, clean,and cozy. Yes, the hotel may be a little old, however it is still well maintained and filled with helpful and courtesy employees. We will definitely be staying here again in the near future.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank Jules808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 21, 2014 via mobile

Firstly I feel that I could not say that this is a 4 star hotel. I would give it a 3- 3 1/2.
Our first impressions were great as we arrived very early and were greeted by a lovely front office staff member who advised us our room was available. After a very long flight with little sleep we appreciated this very much.
There were 3 ladies sharing a room for 7 days and we found the room big enough to accommodate us even with a trundle in it. The balcony was quite big but unfortunately we had only 2 chairs on it.
Housekeeping was very hit and miss and every day we had no extra toilet paper provided. With 3 ladies...... Say no more!! We pulled up our beds each day and no attempt was made to make them properly unless we left them fully unmade. We had no extra toiletries in the bathroom till day 4. We booked a room with a kitchenette and we had a coffee machine but no kettle or salt and peppers provided. Just the basics.
The beach is a short walk and the lagoon is just next door which was great as the pool is far too small for a hotel this size and we could never get a lounge chair.
Overall we had a great time and we would return to the Ilikai fully aware that by our standards it is not a 4 star hotel.

Stayed February 2014, traveled with family
Helpful?
1 Thank lizzy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 19, 2014

We've stayed in the hotel before but this was definitely our last visit. Love the location, the history and views. However.... if you like to swim and expect to find a seat at the pool together (2) almost any time of day this isn't the hotel for you. We ended up sharing a chase, briefly, and only once in the entire week we were there. And don't expect to avoid the crowds by swimming the evening because the pool gate is locked! No food or beverages are allowed in the pool area and was surprised to learn that it was a chlorine. What is Hawaii without memories of some relaxing downtime at the pool. We really missed that. Very disappointing. I wish I'd seen a review like this on Trip Advisor.

Some of the staff was very friendly but somewhat spotty at the front desk. The rooms are large, basic and clean but this hotel is tired and the rooms are in need of renovating.The veneer on the bottom of our bathroom door had been peeling off for some time, had been painted over and was still peeling. If you want to print out your boarding pass you'll be directed to a rolling cart in a small corner with an ancient computer beside the front desk. Although this hotel still beautiful in many ways this is not the Illikai we remember.

Room Tip: Do not recommend this hotel.
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  • Stayed February 2014, traveled as a couple
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Helpful?
1 Thank PSS6110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHonolulu, General Manager at Ilikai Hotel & Luxury Suites, responded to this review, March 6, 2014
Aloha,
Was sorry to hear of your pool experience with lack of available chairs and you will be pleased to know that a second pool area with loungers and seating areas is planned and should be completedwithin a year. All commercial pools are closed in the evening for liability purposes, but you can always enjoy the nearby saltwater lagoon located nearby. Food and beverage is not allowed in the pool area as it is serviced by the restaurant who provide these items. You will be pleased to know that the hotel is currently renovating its entire inventory and will completed by October.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, California
1 review
Reviewed February 19, 2014

The beds were clean. The showers were old and had mold that couldn't be cleaned away due to age. The baseboards were pretty dusty. The surfaces were clean, staff helpful, and location a little calmer than further down Waikiki. I'd probably stay next door at Hilton village if I were to go back to waikiki again. Honestly, if much rather stay on Maui or the other side of oahu from Honolulu city.

  • Stayed February 2014
    • Value
    • Location
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Helpful?
Thank ejstoley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocky Ford, Colorado
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 16, 2014 via mobile

Stayed for 10 nights on the 25th floor with lagoon/ocean view, excellent front desk staff and outstanding valet service. Quiet location at the start of Waikiki beach. Entertainment most nights in the common area along with Friday night fireworks is a plus on the beach. Relaxing atmosphere, yet close to everything. I've stayed at many hotels in Waikiki and for the price and location, the Ilikai is wonderful!

Stayed February 2014, traveled solo
Helpful?
1 Thank HarleyRider2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ilikai Hotel & Luxury Suites

Property: Ilikai Hotel & Luxury Suites
Address: 1777 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1603
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Honolulu
#16 Romantic Hotel in Honolulu
#26 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Ilikai Hotel & Luxury Suites 3.5*
Number of rooms: 176
Official Description (provided by the hotel):
The Ilikai Hotel & Luxury Suites is a classic oceanfront hotel situated on the Ala Wai Yacht Marina at the edge of Waikiki and just a short stroll to Ala Moana Shopping Center and 2 blocks to the Hawaii Convention Center. Internationally-recognized as the famous opening shot of Hawaii Five-O with Jack Lord as Steve McGarrett standing on the penthouse balcony overlooking Waikiki Beach, the hotel is truly a Waikiki landmark. Each guest room and suite features extra spacious accommodations with a large lanai offering fabulous views. The hotel walkway from the lobby leads to the Duke Kahanamoku Lagoon and beach.
With our hospitality fee for all stays, Ilikai Hotel & Luxury Suites allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi throughout the hotel, DVDNow (Unlimited movies & PS3 games), Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, and Water in Lobby, You'll also enjoy the heated swimming pool, fitness room, coffee shop, rooftop restaurant and more.
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Also Known As:
Ilikai Hotel And Suites
Ilikai Hotel Hawaii
Ilikai Honolulu
Ilikai Hotel & Luxury Suites Hawaii/Honolulu

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