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All reviewsthe executive loungemac restaurantthe prince kuhiohour restaurantocean viewwaikiki beachlobby barshort walk to the beachhigh floorvalet parkingsmall balconytwo blocksdiamond headpool area isthe main draghospitality rooman upgrade
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Reviewed April 29, 2013

Early check-in accomodated, clean, airy and upscale amenities and a great location. Room was clean and relaxing with a small veranda for sitting outside and relaxing and a new flat screen TV with HBO was available. No free wi-fi in the room was the only down fall; available for $10 per day if desired. Business center helped to meet business requirements of the trip.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Donald T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

Formerly the Prince Kuhio Hotel, the Hilton Waikiki Beach is an excellent hotel located just a few short blocks from the ocean, the International Market Place and the Waikiki shopping. We used Hilton HHonors points to pay for our entire stay (30,000 points per night, which I consider to be an excellent value for a top-flight hotel in a popular resort area). The hotel itself is gorgeous and, because I am a gold HHonors member, we were upgraded to an ocean view room on an executive floor at check-in. We were also given access to the executive lounge which provided complimentary hot breakfast and evening pupus. Our room was beautiful, and the bed was perhaps the most comfortable I have ever slept on in a hotel. The room was provided with a small safe and refrigerator, both of which we took advantage of. One very pretty aspect of our room was two "rain glass" windows that were between the sleeping area and the bathroom. These added a class and elegant touch to the room. We ate in the hotel restaurant one evening, and the food was quite good. Room service, however, was disappointing since the food was not hot when it was delivered. The hotel has a fairly large pool on the 10th floor. We only used it for a short period on the last day of our stay, but it was more than satisfactory.

  • Stayed: April 2013, traveled as a couple
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank Al H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

Stayed for 6 nights and very impressed with the staff from the front desk, to the valet to the concierge. As a diamond member, was upgraded to an ocean view room on the 32nd floor. Room was immaculate and little balcony was cool. Food in the 24/7 cafe is good and reasonable priced - its not great but good. Pool was good and wind was not an issue. About a block from the beach, main part of Waikiki and that is not a bad thing - away from the crowds of tourists. On site gym is outstanding. 5 stars because of the friendly, world class staff, price and room we had on 32nd floor.

Room Tip: High floor above 15. Ocean view is awesome.
  • Stayed: April 2013, traveled on business
    • Value
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Thank ScottB68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

Our family of 3 stayed here for almost 3 weeks while my husband was in town for business. The hotel is clean and location is great. It's 2 blocks to the beach, which was an easy walk, and not on the main busier strip of Kalakaua Ave (the road that runs along the beach). We had Gold status so the complimentary breakfast in the executive lounge was a bonus and helpful when you have a little one. Don't expect anything fancy, but can't beat complimentary! They have an awesome coffee machine that makes cappuccinos, mochas, etc. which is essential "morning fuel" for our family. I recommend the scones; although probably not made in-house, they were pretty good! If you don't have access to the lounge, there's Mac2Go, which sells Starbucks coffee & items to go. I've heard great things about the giant pancakes from the hotel restaurant Mac 24-7, but didn't get a chance to try them. There are also evening appetizers served in the executive lounge which are great to tide you over if you're going to have a late dinner. The lounge was often busy when we were there but the staff is friendly and does their best to try and keep it clean and well-stocked. (Some people go in there with the mentality that it's supposed to be run like a restaurant..and it is not! It's a nice bonus that the hotel offers, so don't be snobby about it!)
The rooms are nicely kept, however as others have mentioned, the bathroom has frosted windows, so it was hard with a little one. I recommend bringing a night light so you don't have to turn all the lights on if you need to see when others are sleeping. Nice design, but probably not so practical ;) Storage was limited..there's one closet in the bathroom, but the dresser drawers were tiny..the kiddos clothes (as small as they are) took up almost all the space. The beds are pretty comfortable, and I personally liked the pillows. I actually considered buying one from the Hilton site!
Our room was a Mountain View on one of the executive floors. The view was beautiful, even though it wasnt facing the ocean, and we caught a few rainbows! :) We were close to the elevators but never heard that much noise. We got our "ocean view" every morning going out to the elevators. The pool is on the 10th floor and kind of in a "wind tunnel", so not that ideal for laying out, but that's what the beach is for! We walked everywhere, so we didn't need to use the workout facilities.
There are tons of places to eat within walking distance. Laundry is valet only, but there's a laundromat (Waikiki Laundry) just a block away.
All in all a great stay...probably not the top choice for families with young children, but we were blessed to be able to tag along, so no complaints here! Great location, comfortable room, good eats...you're in Hawaii..what's not to love? :)

Stayed: March 2013, traveled with family
1  Thank Ling K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

This is going to be a bad review but I will try to be fair. Our problems started with high pitched noises making our room uninhabitable on the first night. Staff moved us to a suite & told us we could stay there for the rest of our stay, but next morning someone else's bags were moved into the suite and we were asked to downgrade to a regular room. In compensation the manager offered to refund 2 of our 6 night stay, which we accepted. Our real problems started after we left. Having paid in full for our 6 night stay in advance, our final bill should have contained a credit for the promised 2 nights refund. Instead when I got home I found we had been charged for an additional 4 nights stay! After much difficulty, I eventually obtained an email contact and the 4 night the charge was reversed. Problem is we paid 6 nights in advance and despite repeated requests & 3 months waiting, the promised 2 night refund has never materialized. My biggest criticism of the Hilton Waikiki Beach therefore is that while the staff are superficially pleasant enough, they do not keep their promises and make communication very difficult after you have left. The hotel itself is ok, although I would recommend avoiding rooms next to the lifts as they are noisy, and miss the breakfast buffet which was truly the worst I have ever experienced (poor quality food, limited chioice and messy dining room).

Stayed: February 2013, traveled as a couple
6  Thank Alanx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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