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“Excellent value, great location, probably better for couples & business types”

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Hilton Waikiki Beach
Ranked #28 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed December 4, 2012

Stayed here mid-nov 2012, executive level room on 36th floor away from the lifts. Stayed for 5 nights. Didnt hear any other guests in our room at any stage. Housekeeping did a great job, always left them a $5 tip and always came back to a spotless room.
Cant rate the beds highly enough, probably the most comfortable sleep I have ever had.
I actually chose this hotel for its location, as we prefer to walk and Waikiki isnt that large anyway. Cant really understand why people rate this hotel down for its location, Google Maps would have alerted you to the fact its a block from the beach with a minimum of research. Its pretty much halfway between the Ala Wai Canal and Wakiki Beach, and with trolleys and The Bus stopping basically at the front door you can get anywhere you need to even if you dont feel like walking. ABC store located right across the road so very easy to stock up on snacks and drinks whenever you needed.
I found all staff to be excellent from the front desk, to the wait staff to housekeeping. Everyone had a smile on their face, and dealt with all queries efficiently. Ate at MAC24/7 twice, once for dinner and once for a late breakfast. On both occasions the food was great, in fact their pancakes are among the best I have tasted anywhere.
Only (very small) gripe I would have would be with the executive lounge which is nowhere near big enough (even in Nov there was a wait to find a spare seat for breakfast).
If travelling as a couple would definately stay here again, however if coming as a family I would probably have to compare with some more child-friendly venues before making a decision.
You pay a little less with the hotel not being on the beach, however its still a Hilton so its a great option if you want to spend some money on more luxurious accomodation without breaking the bank.

Room Tip: Corner executive rooms have a large lanai enabling you to see both the mountains and the city
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  • Stayed: November 2012, traveled as a couple
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3  Thank furns76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,999 - 3,005 of 4,631 reviews

Reviewed December 4, 2012

This hotel is not on the main drag of Waikiki but just a short walk to the beach. We are HH members and there was a slight misunderstanding on check in but was quickly resloved. My only issue with this hotel is with the executive level perks. Light Breakfast and Afternoon Snacks are served on the lower level of the hotel. It is rather small and had little or no air conditioning with no view (City view, Ocean view would have been nice). It was tucked away almost in the basement. As a Hilton Gold member I would think this would be on an upper floor with seating and some sort of view. When we went down to the lounge there was no where to sit with our food and beverages and some were on the stairs or sitting on the ledge in the computer area. Not executive style to us so we left and ate elsewhere. The room was wonderful..clean confortable and well appointed. Yes we did have an ocean view and it was spectacular. We would stay again on our next visit to Hawaii and would hope the executive level lounge would be relocated out of the basement area.

  • Stayed: November 2012, traveled as a couple
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1  Thank mjrdnx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

Not very happy with this hotel. One of the "old school " Hiltons i call them. Poor design, Staff helpful, but the results arent very good because of (management ???) ie. Helpful waiter, but the restaurant food was extremely dissapointing. Had a couple meals there and not happy with anything. To summarize the food - someone thinks that making EVERYTHING "special" ; like smoked pepper bacon, with potatoes with some sort of red spice coating, with ...... you name it- will add up to a great breakfast. It doesn't.
The elevators and the restaurant entrance are in the same ten square feet despite a massive lobby. You end up fighting your way through a crowd of every other guest to get to one or the other. the room- not well laid out or restful, and the color scheme was a slap in the face. Bright yellow and red/purple walls and carpeting in the hall.
Room design average or worse- A fellow traveler almost walked into the glass window in the bathroom wall in the middle of the night. Shower water flow not even close to adequate.
Work out room is small. Pool is small. etc. I think it's basically an overflow hotel for business personnel from other sites.
As for location, it is on Waikiki- but a couple blocks from the beach and Kalakaua Ave. They claim one block, but it's a Loooonnnggg block If you want to be at a Hilton and near a beach, make sure you're at the Hawaiian Village.
Once you've stayed at the Hyatt or Marriott, or one of the hotels right on the beach, it's a pretty big let-down......

  • Stayed: December 2012, traveled on business
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1  Thank Dairybrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this reviewResponded December 6, 2012

Thank you for your feedback. We regret we were not able to provide you with the dining experience you expected. We are constantly updating our menu offerings and your comments will help us improve in this area. We will also keep your comments in mind as we work to update and improve our property to provide the best guest experience possibly for all guests. We hope you will consider staying with us the next time you are in the area.

Thomas Foti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2012

The first 2 days of our trip were at the Hilton Waikiki. It's a great location to walk anywhere in Waikiki. Our first morning,we walked Waikiki Beach. Then we walked to Honolulu Coffee for a wake up. The balcony overlooking the beach was great and the side view of Diamond Head was great at sunrise.
The cafe in the hotel is open 24 hours. Try the Pho style soup. Room service to get the day started is great. Don't forget the coffee maker in the cabinet, as we did for the 2 day stay. Kona coffee awaits.
2 blocks away is the Honolulu Zoo,it's a great place to go.

Room Tip: Don't get the "city view". Go for the "mountain view" or "ocean view&qu...
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  • Stayed: November 2012, traveled as a couple
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2  Thank Mayoplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2012

The hotel was very nice and the location is only one block away from the beach. The staff were also very friendly

One thing that annoyed me was that you had to pay for wifi unless you went to the foyer. I think that wifi should be free to all guests as it should no longer be considered a luxury. I have stayed in hotels that charge 1/3rd of what the Hilton charge and the provide free wifi, so it seems like a bit of a revenue earner to milk some further cash from patrons.

Also it is possible to have the shower screen glass perfectly clean without soap build up. Maybe the cleaning products need to be adjusted.

However having said that it is still a nice place to stay.

  • Stayed: November 2012, traveled as a couple
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2  Thank amk11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2012

Very nice hotel. Great location. At about 1 block away from Waikiki beach you get the closeness of everything without all the noise of being right on the beach. Beautiful room with a small deck, comfortable bed, nice tv and really nice shower. Only negative was the showerhead. For a nice glass and tile shower, I would expect a nicer showerhead.

Really nice pool located on the roof, it was big with a hot tub and bar and lots of chairs available. The restaurant was great. The restaurant has a pancake challenge that was features on Man vs. Food. While it’s way more pancake than is needed, they are absolutely delicious. The staff were very friendly and helpful when asked about questions things to do, bus routes and restaurants.

Only other negative comment is that they charge for internet access. It’s free in the restaurant and the lobby, but it’s not available for free in your room.

Would definitely recommend the Hilton Waikiki beach to my friends.

Room Tip: Higher up rooms have less noise than lower rooms, we had a mountain view room, which was very nice a...
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  • Stayed: July 2012, traveled as a couple
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2  Thank fife_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2012

the "professional" photos depicting this property are manipulated and "streched" making the hotel shots seem wider and bigger than they really are. This is not the famous Hilton Hawai'ian Village but a recent precurment by Hilton that is not as fancy but just feet from the beach.

  • Stayed: November 2012, traveled with friends
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2  Thank IkePono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Waikiki Beach

Address: 2500 Kuhio Avenue, Honolulu, Oahu, HI 96815-3671
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#17 Romantic Hotel in Honolulu
#18 Family Hotel in Honolulu
Price Range: $207 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Waikiki Beach 4*
Number of rooms: 601
Official Description (provided by the hotel):
Enjoy unobstructed Ocean views, just 1 block from Waikiki beach, with 24-hour dining at World Famous M.A.C. 24/7. We're the only Waikiki Hilton with an Executive Lounge. NO resort fees! Located in the heart of Waikiki, this property is a blend of modern, understated elegance combined with true Hawaiian character. Hotel is 100% smoke-free and offers valet-only parking as part of its top tier service. Nightly live music in our lobby bar. ... more   less 
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Also Known As:
Hilton Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Honolulu
Prince Kuhio
Honolulu Hilton
Radisson Waikiki Prince Kuhio
Hilton Waikiki Beach Hawaii/Honolulu

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