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“POOR TIME MANAGEMENT”

Hawaii Water Sports Center
Reviewed January 19, 2012

Be prepared to double you wait time than told because they seem to be pretty disorganised and nothing runs on schedule.We did parasailing, jet ski and snorkelling, each for about 20-30 mins.But spent almost the netire day from9am to 4.30pm there.The pick up is never on time nor does the water taxi come on time.If they do they forget you and the next ride is an hour latter or is full.The exeperience with watre sports wa sgood though.They show videos before you begin and explain everything.The parasailing was the best experience.As a couple we spent 240$ together on the three activities.The photo CD is charged 35-50$ depending on which you choose.The watre sports was indeed a good exeperience but time delays did not make it enjoyable.

Thank explore_enjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 - 76 of 79 reviews

Reviewed January 13, 2012

The place was a great opportunity for our teenagers to try out different water sports while in Hawaii. They did Banana Boat ride, Jet Skiing and Parasailing. The para sailing was the highlight of the adventure. We did have a little incident with the transportation as there was some miscommunication between the hotel and the center. This made us late getting to the center and created a bit of a problem. Things ended up working out and we were able to do all the activities and get transportation back to the hotel. The manager even called us the next day to offer us another free visit to compensate for the problem. We did not have time to go back to try some of the other activities but it sured meant alot to us that they cared about there customers enough to do a followup call about the problem. To me that is A plus service. A great place to visit and have some fun with the family while in hawaii.

2  Thank izzyb569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2011

We decided to take our 9 year old for a waterski lesson there and let someone else teach him ( my husband and I waterski) in order to make him feel more confident starting out with a professional.
He went on the boat with only one instructor and by himself. The instructor gave him a 2 minute explanation of what to do before sending him in the water. He tried to pull him 3 times and when my son felt frustrated intsead of helping him continue he took him out of the water and show him how to ride the boat for the last 10 minutes of the 20 minute class!
Not enough with that, he dropped my son off the dock and took off to take somebody else for another water activitiy without even looking for us to give us feedback! My son was left there crying!
We talked to who seemed to be the owner and he told us Jonathan was busy for another hour and would not be back before then to talk to us. He offered us a chance to have my son take the lesson again ( which of course after the first lousy experiencie we didn't want him to) but he was very defensive and could not recognize their lack of professionalism... Please don't take your kids there!

2  Thank jkwolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2010

The banana boat right banana was partially deflated, the flotation devices were old and ripped, the rear hand hold for the left banana was missing the plastic cover making it hard to hold on to the strap, and the girl who was supposed to be taking pictures for the souvenir cd was lazy and did not care at all (Anna). Nothing good to say about the experience. Weve been to Kauai and Maui and have done adventure tours with excellent results. Would not recommend this place to anyone. Terrible, terrible. terrrible.

1  Thank bad-elvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2010

Love the water sports at Hawaii Water Sports Center! The staffs were friendly and fun. We did three activities, the banana boat, tubing, and jet ski, the package costs around $90. We spent around four hours doing all three activities. Would definitely go back and try other activities when I visit Hawaii again.

Thank rainidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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