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“This is a very very very nice hotel” 4 of 5 bubbles
Review of The Modern Honolulu

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The Modern Honolulu
Ranked #4 of 84 Hotels in Honolulu
Certificate of Excellence
Auckland
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“This is a very very very nice hotel”
4 of 5 bubbles Reviewed June 11, 2013 via mobile

We stayed here in a ocean view room for 6 nights.

The hotel is absolutely superb. Beautifully appointed and with a boutique ambiance. The swimming pool area is wonderful and there was never an issue with deck chairs. There is another adult pool but we never ventured there but looked ok.

The Ocean View room was superb. and hsd an adequate ocean view , excellent size and uniquely furnished.

The hotel staff were amazingly helpful and would go out of their way to ensure a pleasant holiday.

The breakfast menu at the pool bar has an excellent balanced food choice. Love the coffee choices. .. particularly if you are from NZ or Oz.
I did find the staff here on occasion were not attentive and the food wait was too long.

As for the location. .. very very close to Alamoana shopping mall (10 minute walk) . Long Way too the Waikiki strip but is a fabulous 30 minute Beach walk there or a US$8 taxi ride each way.

If I were one of the large hotel chains I would send my spies to this hotel to see what they could learn !

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Beavan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,726 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,164)
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Zurich
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 10, 2013

The ambience, the friendliness of the personel, the rooms - we thought it was just perfect! And clearly better than what we have experienced in higher class hotels throughout the islands... Highly recommended!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jan747Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMHmgr, Rory C, Guest Experience Manager at The Modern Honolulu, responded to this review, June 25, 2013
Aloha Jan747Z,

We couldn’t be happier knowing that you enjoyed your stay with us! I hope this response finds you safely in Zurich reminiscing about your memorable experience at THE MODERN HONOLULU. Please come back and visit us soon!

Aloha,

Rory Cosma
Guest Experience Manager
THE MODERN HONOLULU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

I doubt I would stay anywhere else in Waikiki. This place has style. As with previous reviews, the staff take the hotel to the next level. Any request was sorted quickly and enthusiastically and nothing was a problem for them. The rooms are nicely furnished. Beds are unbelievable and the TV's are huge. There was no kettle in the room but make a phone call and one arrives in 5 minutes with a full selection of herbal teas. Stay high if you can.
Room service menu is quite good and reasonably priced. Make an effort to go to Morimoto. It has some of the best sushi and sashimi I have eaten. We also went to the more famous Nobu and it didn't compare to this place. Simply amazing.
Accommodation in Waikiki has gotten expensive in the last year with tourism on the rise. You might as well spend a bit more and stay here. Some of the other hotels are looking very tired

Room Tip: Stay high and get a partial or full ocean view room. Worth the extra money.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sydneysider1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMHmgr, Rory C, Guest Experience Manager at The Modern Honolulu, responded to this review, June 25, 2013
Aloha Sydneysider1978,

I couldn’t agree with you any more on the quality of Sushi and Sashimi at Morimoto’s Waikiki. I myself am a huge fan of Sashimi and I was blown away by the freshness of the seafood they serve. Thank you very much for all your kind words in your review. Our team members are all so young, yet take full responsibility to ensure that guests like you enjoy our sleek hotel design, comfortable accommodations and above all a memorably blissful experience. We look forward to seeing you again soon!

Mahalo,

Rory Cosma
Guest Experience Manager
THE MODERN HONOLULU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

I have traveled all over the world and my stay at this hotel was better than anything I have ever experienced before. The vibe from the lobby to the guest rooms to the pools is so relaxing and the staff was absolutely superb. Everyone was so friendly and went out of their way to make us feel special. The staff was always surprising us with thoughtful extra touches (like ice water and sorbet at the pool and making sure that we knew about the best restaurants and beaches on the island). The bartenders at the study, pool attendants, front desk and valet staff were all wonderful and we were especially impressed with Nataly and Ricardo. I can't recommend this hotel highly enough and hope to return very soon!

Stayed May 2013, traveled with friends
Helpful?
Thank Chris858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMHmgr, Rory C, Guest Experience Manager at The Modern Honolulu, responded to this review, June 19, 2013
Aloha Chris858,

Thank you very much on your recent stay with us. It’s awesome to read that you found our sleek and stylish hotel everything you expected to be. Thank you for especially recognizing Nataly and Ricardo in your review. We are so fortunate to have a superb team that made a huge positive impact on your stay! Mahalo again for your excellent review. Please come back and visit us again soon!

A hui hou, (until we meet again)

Rory Cosma
Guest Experience Manager
THE MODERN HONOLULU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

A contemporary boutique style hotel with a great vibe. Great choice if you're not looking for a traditional family resort style hotel. Perfect for my stay with my 21 year old daughter - a girlie get away. Walking distance to most hotspots in Waikiki.
Excellent service and recommendations from Concierge were spot on. I would definitely go back.

Room Tip: Partial ocean view room was perfect with part city view and good view over pool. We were on the 15th...
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  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 1970Diva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMHmgr, Rory C, Guest Experience Manager at The Modern Honolulu, responded to this review, June 19, 2013
Aloha 1970Diva,

I’m very happy that you and your daughter enjoyed our uncommon hotel. Being uncommon is something we certainly pride ourselves over as our hotel has many uncommon features that make us so distinct amongst other hotels in Waikiki. From our delicious cilantro lemonade that we provide upon your arrival to our revolving bookshelf that mysteriously transforms nightly to our sexy lounge called The Study. It is our mission to ensure a fabulous stay by providing unparalleled service to the discerning traveler, the honeymoon couple and more over a mother/daughter duo who’d like to maximize their Hawaiian vacation. Mahalo for recognizing our Concierge team in your review. They’re success in leaving a wonderful impression on your stay is something we all celebrate. Thank you very much for your review. Please come back and see us soon!

Aloha,

Rory Cosma
Guest Experience Manager
THE MODERN HONOLULU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sf
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 7, 2013

This was my first trip to Hawaii ever and it was one of the best vacations I have ever had! When we first arrived at The Modern Honolulu the valet staff were friendly and guided us to the check in desk. When we arrived at the check in desk we were greeted with a fresh cool towel and a glass of lemonade. The day was warm and humid and the cool towel was very refreshing! As was the drink!

The front desk staff was friendly. He asked if it was our first time in Hawaii and when we replied "yes" he asked what we had planned and offered ideas on what we could do during our stay! We actually found more things to do thanks to his advice.

The room has free wifi! Always a plus in my book! The room was clean and bright. The bed was super comfortable! We wanted to just stay in the room and watch TV, but of course we didn't because we couldn't waste our stay like that! Maybe next time we would spend a day or two just relaxing in the room! After you check in remember to check your e-mail because The Modern Honolulu will send you an e-mail and in the e-mail you can set things like Housekeeping, Valet, iNeed, and Spa.

Housekeeping you can set what time you want your room to be service. At The Modern Hotel they service your room twice! Once in the afternoon and again in the evening! We really loved this because we would go to the beach and bring our room towels to dry off in the morning and then come back to the room in the afternoon. Then we leave for the night and when we came back the we had new towels to use for the night!

I didn't get to use the Valet feature, but I believe you can request your vehicle to be pulled up right as you leave your room. This would help you start your day even earlier! The valet service was already really quick, but if we took advantage of this feature it would be even quicker!

iNeed lets you ask for complimentary amenities! Things like iPad, Keurig Coffee Maker, refrigerator, and ice! There are no ice machines unfortunately, but you will get a bucket of ice after the evening housekeeping or you can request it too!

The valet staff was very friendly and quick to help us get our car. Valet parking is $28 per day with unlimited in and out. A bit pricey, but we didn't want to have to worry about parking or something happening to our car. We made lots of trip going in and out of the hotel so the unlimited in and out was great to have! Every time we came back to the hotel the valet staff greeted us, opened the car doors and even said "Welcome back!" We felt like superstars during our stay!

We had the chance to meet our housekeeper Florence one night. She had informed us that we get complimentary water during the evening housekeeping. She told us where we could go eat nearby that wasn't too expensive. She told us where we could go in the evening. She even told us to get a refrigerator to keep our fruits if we were staying long. She told us that if we needed anything to just let her know!

At the end of our stay we were trying to figure out how to get to the airport. We decided to go to the concierge and see what we could do. We asked about a shuttle to the airport and the concierge told us that was an option, but the problem was that the shuttle actually goes around to other hotels and that it would take a while to go to the airport. The concierge suggested us to take the taxi to the airport. The Modern Honolulu has a contract with a taxi company and we were offered a flat rate of $30 to the airport. We decided to go with the taxi because a taxi from The Modern Honolulu to the airport is about $33+. We know the price because the taxi cab driver turned on the meter in case it was actually cheaper to go by the meter and it wasn't =D. Good thing we went to the concierge because when we booked the taxi for 12pm and she asked us what time our flight was (2pm). She informed us that we might want to leave earlier because of the extra security at the airport. So we decided to leave at 11am. When we got to the airport there was a LONG line at the security check in!! We only had 30 minutes to spare when we finally checked in and arrived at our departing gate!

We had a great time in Hawaii and the friendly staff at The Modern Honolulu was a added bonus to our stay! We would definitely come back for another stay! Can't wait till that time comes!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tenn112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMHmgr, Rory C, Guest Experience Manager at The Modern Honolulu, responded to this review, June 16, 2013
Aloha tenn112,

Thank you very much for making THE MODERN HONOLULU a part of your first time experience in our magical island home. I am so happy you found our reception team to be friendly and our rooms being clean. It is certainly a plus to for any hotel to offer complimentary WIFI service during a vacation or business trip as it provides our guests the option to be connected to the world. Mahalo for mentioning Florence in your review. Florence is an exceptional team member and I couldn’t be happier that she was able to leave a wonderful impression on your stay with us. Thank you again for your excellent review on our sleek and stylish boutique hotel. We look forward to assisting you in the future!

A hui hou,

Rory Cosma
Guest Experience Manager
THE MODERN HONOLULU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gold coast
1 review
5 of 5 bubbles Reviewed June 6, 2013

An 8 day getaway with my recently turned 18yr old daughter as well celebrating end of school.Great location and so close to Ala Moana shopping centre!After a gruelling day shopping or indeed sightseeing,The Modern was a great retreat to return to.From our arrival on the first day the staff were exceptional and informative on all aspects of the hotel as well as Honolulu.Morimotos cuisine was superb- a fitting finale to our holiday.I would strongly recommend The Modern Honolulu.
Rose and Sarah

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rose t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMHmgr, Rory C, Guest Experience Manager at The Modern Honolulu, responded to this review, June 16, 2013
Aloha rose t,

A very happy belated 18th birthday to your daughter. Thank you very much for staying with us! I’m so glad you found our location perfect for a great day of shopping. There’s nothing better than to come back to a clean room with a comfortable bed to soothe your aching feet from walking all day. Thank you for highlighting your experience at Morimoto’s Waikiki. The service there is top notch and it’s’ always great to dine outside sipping on cocktails as the Hawaiian sun sets over Ala Moana beach. Please come back and visit soon!

Mahalo,

Rory Cosma
Guest Experience Manager
THE MODERN HONOLULU
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Modern Honolulu

Property: The Modern Honolulu
Address: 1775 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1603
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Honolulu
#2 Family Hotel in Honolulu
#3 Luxury Hotel in Honolulu
#3 Spa Hotel in Honolulu
#4 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Modern Honolulu 4.5*
Number of rooms: 353
Official Description (provided by the hotel):
Perfectly situated, THE MODERN HONOLULU stands at the epicenter between the world renowned Hawaiian experience of Waikiki Beach, the blossoming Kaka’ako arts district, and Honolulu’s downtown cosmopolitan scene. We are the hub of contemporary culture and creativity in Honolulu. Our boutique luxury is as refined as it is relaxed. An empowered team delivers THE MODERN HONOLULU experience -- alluring, personalized and innovative – surrounded by an award winning design concept that creates an urban chic beach aesthetic. LATHER spa features treatments developed around the purest products in the world -- natural, organic, and sustainable. Local and house-made culinary menus are offered for poolside and in-room dining, complemented by RAVISH Restaurant which blends our Island’s bounty with Asian flavors and South American tastes creating a true Pacific Rim experience. Two stylish pools overlook the ocean for daytime fun while a vibrant scene at The Study lobby bar is the spot for an evening rendezvous. It’s no wonder Thrillist magazine called us “The best boutique hotel in Hawaii.” ... more   less 
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Also Known As:
The Modern Honolulu Hotel Honolulu
The Modern Honolulu Hawaii

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