We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful view but service needs to be improved(outside)”

Tropics Bar & Grill
Ranked #279 of 2,543 Restaurants in Honolulu
Cuisines: Hawaiian
More restaurant details
Restaurant details
Dining options: Breakfast, Dinner, Lunch, Late Night, Reservations
Neighborhood: Waikiki
Reviewed November 30, 2013

Sitting at the bar watching Sunday football the service was excellent. Few days later went back with my wife and daughter and decided to sit outside. Took over 10 minutes to for our waitress to stop by and take our drink orders. Then add in fighting off the pigeons was a bit much. Food was decent but not worth the hassle. Inside bar is great is great... Outside not so much.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Ivash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,966)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,294 - 1,298 of 1,967 reviews

Reviewed November 30, 2013

We decided to eat at tropics bar in the hilton complex on Waikiki . The wait was extra long due to dinner rush even though there were numerous vacant tables that would accommodate our party. The service was average once we were seated. But when the food came, that was another story.

One of our party had a bean soup with water cress...but no water cress and had been sweetened with sugar. I tasted it and it was horrible. Then came an oriental salad and it too was sweetened. They even shook the fries with sugar. All three items were not pleasant at all.

We had asked earlier if they offered a military discount and was told yes. When the check came, we asked again and was told the discount was applied. However upon reviewing the charges, no discount had been applied as stated and all menu items were full price. So upon checkout, we asked the manager for a discount, whereby our waitress promptly stated we had never asked for one. Bottom line is bad service and bad food. The live music was good however

    • Value
    • Atmosphere
    • Service
    • Food
Thank 860PhillipE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013

You can sit outside and be right off the beach, see the waves, hear the water. Food is good but found it to be a better place to go for lunch or some apps and a drink at the bar than going for a dinner.

Thank OnTheRoadAgain724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013 via mobile

ate lunch first day there and it was average bar/grill food. thought the server could have been more attentive. went back for drinks that evening & got excellent service from the bartenders, especially from Pat. went back a few times during our week stay, sat at the bar and had excellent service each time.

great view of the beach.

    • Value
    • Atmosphere
    • Service
    • Food
Thank swaratsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2013 via mobile

With a bit of experience in hotel and beach bars, I can tell you that this is the most pretentious, overpriced place on the beach. The staff ignores you and the pigeons attack you.

Stopped by twice and things didn't change. $12 drinks and rude staff. Go to the Royal Hawaiian or Duke's. I gave this 2 stars only because of the view.

Thank Lyle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Tropics Bar & Grill also viewed

 

Been to Tropics Bar & Grill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing