My family and I were staying at the Embassy Suites and the evening of our first day, my teenage sons and I decided to get something to eat before calling it a day. We wandered around the streets around our hotel and decided on Kaiwa. We walked up to the front to be seated and were behind another family who were seated immediately. We then were ignored by the hostess for 5-10 minutes, and I was about to take my kids and leave, when the hostess finally made the mistake of looking up and couldn't pretend that she hadn't made eye contact, and I waved her over and asked to be seated. We then chose an outside table and sat down. When the drink waiter came to the table and asked for our order, my sons both asked for water, and I asked for an iced tea. The waiter then proceeded to tell me that iced tea was not free and that I would have to pay for it, which seemed odd. I told him that was fine and that I thought I could afford it. Finally, the waiter that came to take our food order came and he was the only one of the bunch that appeared to not be snobbish. We wound up spending close to $250 on average to good sushi that was ridiculously overpriced and an abalone dish that was OUTSTANDING and not badly priced. I would not go back to this restaurant again in the future, except maybe for the abalone dish, due to horribly high pricing and rude service overall.
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