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Michael B
Jacksonville, Florida

Classy resort right in a prime location!

5.0 of 5 bubblesReviewed Jul 9, 2019
Stellar service, food and accommodations. Our suite had a beautiful view of Waikiki Beach and Friday night fireworks. The food and service at Wai'Olu were excellent. Pool was very nice and the hotel is a short block from the beach. Highly recommend this place!
Date of stay: June 2019
Trip type: Traveled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Trump Hotel Group
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka Laʻi Waikiki Beach, LXR Hotels & Resorts, responded to this review
Responded Jul 9, 2019
Aloha Michael B,

Thank you very much for choosing to stay with us at Trump Waikiki! It was our pleasure to have you in residence! We further appreciate your valuable time kindly sharing about your positive experience.

We are glad and thankful to learn that we were able to fulfill your expectations. Your gracious vote of confidence means a lot to us!

We sincerely hope to have the pleasure of your return in the not so distant future.

Warmest aloha,
Akiko T./ Executive Assistant
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 8, 2019

Having stayed many times we will continue to return. Excellent rooms, wonderful staff and so close to everything including restaurants and the lovely beach. We are always so well looked after every time we stay. The hotel also has a wonderful restaurant with fantastic sushi and sashimi.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
3  Thank gabriellechadd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka La'i Waikiki Beach, LXR Hotels & Resorts, responded to this reviewResponded July 8, 2019

Aloha gabriellechadd,

Thank you very much for your loyal patronage! It is our pleasure to have the opportunity to continue welcoming you back as our many-time repeat guest.

We further appreciate your valuable time in kindly sharing your positive impressions. We are thankful for your gracious complements.

All of us will absolutely be looking forward to serving you again in the not so distant future.

Warmest aloha,
Akiko T./ Executive Assistant

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 5, 2019

The staff are great, from the time you pull up to the entrance to the time you depart they go the extra mile to make sure you have what you need. On arrival they informed us the fireworks were soon to start - "we will get you to your room quickly so you can watch from your balcony" , what a nice touch, what a nice way to start our stay, the kids loved it too. Property is spotless, housekeeping were really nice. The views fantastic, location perfect. Didn't use the kitchen but it is very good. We will most certainly stay here again.

Date of stay: June 2019
3  Thank 308larryj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka La'i Waikiki Beach, LXR Hotels & Resorts, responded to this reviewResponded July 5, 2019

Aloha 308larryj,

Thank you very much for choosing to stay with us at Trump Waikiki! It has been our pleasure to have you and your family in residence! We are very much grateful for your precious time in kindly sharing in details about your visit.

Your gracious comments absolutely mean a lot to us as we wish to make a positive difference with each and every guest.

We will certainly be looking forward to your return in the not so distant future.

Warmest aloha,
Akiko T./ Executive Assistant

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 3, 2019

We stayed for 10 nights during June 2019 (as we did the previous year) really enjoyed our stay... great Hotel, close to beach and the main shopping area. It is obvioous this Hotel strives for excellence... very clean, well maintained, great staff...polite, courteous, genuinely friendly, and they all do their jobs well.
This Hotel deserves it's 5 star Forbes rating,....we hope to return next year.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
3  Thank Trek16966452430
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka La'i Waikiki Beach, LXR Hotels & Resorts, responded to this reviewResponded July 5, 2019

Aloha Trek16966452430,

Thank you very much for your continued kind patronage extended to Trump Waikiki! It was absolutely our privilege to welcome you back as a loyal repeat guest!

We further appreciate your valuable time in sharing about your overall wonderful experience. We especially thank you for your vote of confidence! It definitely means a lot to us as each and every one of us "strives for excellence".

We hope to have the pleasure of your return in 2020!

Warmest aloha,
Akiko T./ Executive Assistant

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 2, 2019

We have stayed in many hotels and resorts in Hawaii, and without a doubt the Trump Hotel has been the best. From the friendly and accommodating staff to the the elegant and comfortable rooms, everything was perfect.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
2  Thank L9985QCdavem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka La'i Waikiki Beach, LXR Hotels & Resorts, responded to this reviewResponded July 2, 2019

Aloha Dave M,

Thank you very much for considering us the "best hotel in Waikiki"! It was absolutely our pleasure to have you in residence. We appreciate your kind patronage and further sharing your experience. Your gracious complements surely mean a lot to us.

We hope to have the opportunity to serve you again and look forward to your return.

Warmest aloha,
Akiko T./ Executive Assistant

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 2, 2019

We were amazed at the spectacular friendliness and quality of service from management and staff, cleanliness of hotel and rooms, beautiful decor, and gorgeous sweeping views of both the ocean and city. The beds and pillows were the most comfortable we’ve ever slept in. Room size was perfect for a family of 5. Toiletries were top quality. Housekeeping did a great job on a daily basis. Free beach bags filled with water, towels and fruit were a nice treat. Food was great! We were treated like royalty! Cant wait to come back!

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
2  Thank Nomad51632358590
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka La'i Waikiki Beach, LXR Hotels & Resorts, responded to this reviewResponded July 2, 2019

Aloha Nomad1632358590,

Thank you very much for choosing to stay with us at Trump Waikiki! It has been our great pleasure to have you and your family in residence. We further appreciate your precious time in kindly sharing about your overall wonderful experience.

We are delighted and humbled to be considered the "best hotel you ever stayed at!!!" This means a lot to our team as our mission is to make a positive difference with each and every guest.

In the meantime, we will absolutely be looking forward to your family's return in the not so distant future.

Warmest aloha,
Akiko T./ Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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