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Ron H
Alexandria, Virginia

One of the nicest hotels I've ever seen

5.0 of 5 bubblesReviewed Apr 17, 2019
I have traveled extensively all over the world and this by far was one of the nicest hotels I've ever stayed in. The staff was friendly and well informed of all aspects of the island of Hawaii. They made us feel welcomed and it seemed that every concern was personally taken care of. The staff anticipated our every need and made our trip wonderful. The staff in the restaurant was absolutely perfect. We could not have anticipated or expected a better vacation experience.
Date of stay: April 2019
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Trump Hotel Group
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TIHWExecOffice, Executive Assistant at Ka Laʻi Waikiki Beach, LXR Hotels & Resorts, responded to this review
Responded Apr 17, 2019
Aloha Ron H,

Thank you very much for choosing to stay with us at Trump Waikiki! It has certainly been our pleasure to have you in residence.

We further appreciate your precious time in kindly sharing about your overall positive experience. We are especially humbled and grateful to hear that we were able to "anticipate your every need and made your trip wonderful". This absolutely means a lot, coming from an experienced extensive global traveler.

We hope to have the pleasure of your return in the not so distant future.

Warmest aloha,
Akiko T./ Executive Assistant
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,170)
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Reviewed April 6, 2019

Everything was perfect. Staff was EXCEPTIONAL. Not on the beach but easy access 700ft. Great for kids. Would definitely go back with family. Pool was great. Great location, close to main street, restaurants, etc.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
4  Thank Explorer59138264253
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka La'i Waikiki Beach, LXR Hotels & Resorts, responded to this reviewResponded April 6, 2019

Aloha Explorer59138264253,

Thank you very much for staying at Trump Waikiki! We very much appreciate your kind patronage. We are thankful for your valuable time in kindly sharing about your overall "great stay".

Our team is thrilled and humbled to learn you consider us "EXCEPTIONAL". This truly means a lot!

We will absolutely be looking forward to welcoming you back in the not so distant future. A hui hou!

Warmest aloha,
Akiko T./ Executive Assistant

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed April 5, 2019

This attraction certainly reflects the fine amenities such as overlooking Courtyard Balconies both from his rentals, hotel suites and open public fine dining areas primarily for lunch and dinner. All dining five star due to elegant cuisine and very fine ordeurves and bar drinks.

The staff is very appreciative of any proceeds from both guests, residents and non guests.

Very 360 view of beach, downtown Honolulu skyline and area Wakiki other hotels and attractions nearby.

Well worth a drop in since the interior is top class for its elegance.

Date of stay: May 2018
4  Thank Michael D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka La'i Waikiki Beach, LXR Hotels & Resorts, responded to this reviewResponded April 5, 2019

Aloha Michael D,

Thank you very much for staying at Trump Waikiki! It was absolutely our pleasure to have you in residence. We further appreciate your valuable time in kindly sharing your overall positive impressions.

We are glad and thankful to learn that we were able to fulfill your expectations. Your gracious complements mean a lot to us.

We will be looking forward to serving you again in the not so distant future.

Warmest aloha,
Akiko T./ Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 24, 2019 via mobile

For our special occasion we got amazing room with a ocean and sunset view. Crazy beautiful! It is like dreams comey true!
Great service and very nice facilities.
Thank you hotel management for great hospitality!

Date of stay: March 2019
Trip type: Traveled as a couple
2  Thank InnaS420
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka La'i Waikiki Beach, LXR Hotels & Resorts, responded to this reviewResponded March 24, 2019

Aloha InnaS420,

Thank you very much for staying at Trump Waikiki! What an honor to have you celebrate your 20th anniversary whilst in residence! We further appreciate your valuable time in kindly sharing your overall positive experience.

Although you graciously expressed appreciation to management, it is the associates who ensure each and every guest has a memorable stay. It will mean a lot to the team that your stay was like "dreams come true"!

We hope to have the pleasure of your return on your 21st! Until then, a hui hou!

Warmest aloha,
Akiko T./ Executive Assistant

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 21, 2019

From the moment you arrive until your car arrives for departure it is pure service that is not “ overdone” at the same time. Smooth. Friendly helpful staff. Incredible restaurants. Best happy hour EVER. The lavender lemonade is a must have

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
2  Thank Andrew and F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka La'i Waikiki Beach, LXR Hotels & Resorts, responded to this reviewResponded March 21, 2019

Aloha Andrew and F,

Thank you very much for staying at Trump Waikiki! It was an absolute pleasure having you in residence. We are thankful for your time in sharing your positive experience.

We are thrilled to know that we were able to make it your "best hotel experience"! This truly means a lot to us.

We hope to have the pleasure of your return in the not so distant future.

Warmest aloha,
Akiko T./ Executive Assistant

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 21, 2019 via mobile

We stayed at trump hotels at other cities and loved it. This one is nothing up to Trump Hotel standards. The service is nice. Stuff is friendly. But that’s all. Nothing special about rooms either. Wouldn’t recommend to friends.

Date of stay: March 2019
Trip type: Traveled as a couple
3  Thank sbvera
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TIHWExecOffice, Executive Assistant at Ka La'i Waikiki Beach, LXR Hotels & Resorts, responded to this reviewResponded March 21, 2019

Aloha sbvera,

Thank you very much for staying at Trump Waikiki! We further appreciate your valuable time in kindly sharing your impression about your experience.

As much as we are relieved and thankful to hear that our service and our team were able to meet your needs, we are sorry that your room was a disappointment. We regret we were unable to exceed your expectation and sincerely apologize for the displeasure.

We thank you again for choosing to stay with us and for your time.

Warmest aloha,
Akiko T./ Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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