We stayed at the Trump Waikiki Beach Walk for two weeks in April 2014 as a birthday treat for our mother. This hotel is a bit on the expensive side for us, but we really wanted to make her celebration special. As soon as we arrived I got the feeling that we had made the right decision about choosing this hotel, and things just got better and better. When we arrived, we were greated by name and were presented with beautiful shell leis. Our luggage was taken care of before we even had time to ask for it and we were escorted to the reception area where we were given cool towels to freshen up hands and faces. We also got ice cold scented water. What a difference from standing in line, waiting to check in! Beforehand, we had asked for a room high up in the building (for the view and to get away from the noise of the streets) on the Fort DeRussy side of the hotel. Our wishes were perfectly fulfilled and we can recommend the 31st floor to anyone who whould like a nice sea view. The lady in the reception also wished our mother a happy birthday, a very nice touch. She offered to give us a full tour of the hotel, but as it was late at night and we had travelled for >24 hrs, we preferred to get up to the room quickly. When we arrived in our room, we were surprised to see a beautiful chocolate cake and a happy birthday card. We also recived a box of Honolulu cookies in a cute box. A little while after we had reached the room, the lady in the reception telephoned to check if the room was alright. She was so nice to us! We had a 2 bedroom suite with two lanais and a corner balcony. The suite was huge! We almost got lost! Everything was perfectly clean and seemed quite new. The bathrooms were equipped with "The Spa at Trump" amenities which were replenished every day. Using the sugar scrub and the body butter after a long day's sightseeing and hiking was pure luxury. We had masses of towels and lovely bathrobes (we bought bathrobes to take home, to keep some of the Trump feeling). We used the kitchen alot. It contained everything imaginabile (more things than my kichen at home). For us, having a kitchen on vacation means freedom. You don't need to make dinner reservations every night, and if you are delayed, the kitchen is there waiting for you, unlike your dinner table at a restaurant. The kitchen had stove, oven, microwave, rice cooker, water kettle, coffee maker (coffee and tea were replenished twice a day), dishwasher, fridge, freezer, glasses (both real glass and plastic for kids or outings), cutlery, plates of every size and lots more. We even baked our own muffins in the muffin tray! The suite had a proper dinner table with space for 6 persons (so many hotel rooms, even those with kitchen, have not). The beds were very comfortable. We also had our own washer and dryer, a real help when you are staying for two weeks. That washer and dryer enabled our family to travel with hand luggage only and avoided getting the vacation ruined by lost luggage. So, the suite as perfect in every way, but the best thing about staying at the Trump was the staff. Everyone was curteous, helpful and really seemed to care about making our stay enjoyable. The housekeeping staff always helped out if we needed extra coffee and went through a lot of trouble to get us a new glass bowl when we had happened to break one (for all the world, you would have thought it was their fault it was broken, which it was not). The people at Attache really were angels. We requested 3 travel fit kits to our room (shoes, shorts, sports bra, t-shirt and yoga mat), and everything we needed was different sizes. They didn't only find the right things for us, but did it in an instant. Those travel fit kits really saved the day when we hiked up Koko head. It is a steep climb, and without workout gear, I think we would have melted. The doormen were forever helpful. They found us taxis at all hours, got us water when we were leaving for an outing and were always ready with a joke and a smile. Everytime we got back, they greated us and asked us about our day! The concierge service at ground floor was always ready to give us towels, bottled water, fruit and sunscreen whenever we went to the beach. When we returned to the hotel, we just handed back the bag with used towels and got a new one next time. It was so convenient never having to buy heavy water bottles. When I asked them about the way, they didn't only tell me where to go, but got out a map, drew the most convenient route and made sure I knew what direction I was going before leaving me. One day when we got back to our room, we found a box of truffles waiting för us on the counter. That kind of surprises makes your day! We never visited the spa, so I can't review that, but we visited the pool area quite often. No, the pool isn't huge, but it is very beautiful. We were always there in the morning or late at night, so it was never crowded. It consisted of a rectangular pool with comfortable water temperature, perhaps best fitted for swimming, and a smaller, hotter bubble pool. There were sun loungers by the pool, water and some magazines. The pool was flanked by greenery on one side, and on the other side you could glimpse the sea. We also visited the library to print boarding passes. There was two computers with a printer already stocked with paper and working at the first attempt (up til now, I never knew a working hotel printer). We also visited the gym which had all the usual gear. The location of the hotel is very close to the beach, we never felt inconvenienced by it not being a beachfront property. You can walk to the beach in 2 minutes and that is to the nicest part of Waikiki beach in my opinion. We could usually sit under a tree in the Fort DeRussy park. By doing so, we avoided direct sunlight during daytime and didn't get sand in all our bags, clothes etc. This part of Waikiki beach is less crowded and you have more room to spread out. All in all, the best hotel stay we've had so far. The attention to detail and the will to make your stay perfect really matters, and the Trump knows how it is done! Thank you for your kindness, we will be back!
- Official Description (provided by the hotel):
- Trump International Hotel Waikiki has been rated the #1 TripAdvisor Waikiki hotel since October 2010 and is the first and only Forbes Travel Guide Five-Star Hotel on the island of Oahu. As part of the Waikiki Beach Walk development offering vibrant entertainment, exclusive boutiques and world-class restaurants, it is one of the premier luxury hotels in Waikiki, Hawaii. Add the simple fact that Waikiki's famous white sand beaches are just steps away, it becomes the perfect respite for your next Hawaiian getaway. Trump Waikiki offers all of the exceptional amenities and superior services of the Trump Hotels to help guests live the life Hawaiian style. A 6th-floor infinity pool with an expansive lanai deck, world-class indoor and al fresco dining, The Spa at Trump® and signature services of Trump Attache - only the best will do at our luxury hotel. This is paradise, after all. ... more less
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- Also Known As:
- Trump International Hotel Waikiki Hawaii/Honolulu