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Trump International Hotel Waikiki
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Reviews (3,068)
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1,139 - 1,144 of 3,068 reviews
Reviewed April 26, 2014 via mobile

Management and staff must be sincerely congratulated on the service they bestow on their guests.
If you want a five star experience then this is the hotel to stay at. I applaud all the employees of this hotel.

We stayed in room 1402 from 14-22 April. The room was large, bright, airy and exceptionally clean and housekeeping saw to it that it stayed that way twice daily. You will feel pampered at this hotel, and your every request will be catered for, with genuine pleasure.

Welcome gifts of cookies arrive for you once you've settled in (we were welcomed into our room at 8:00 am free of charge! After a long overnight flight it was bliss).
Throughout the week further gifts were left for us (truffles, chocolates etc) with messages from the hotel saying that they hoped we were enjoying our stay.

Choose your type of mattress (firm, soft, medium etc), choose your pillow type from their pillow menu and you will have the soundest of sleeps. Noise blockout windows and doors and well insulated walls will ensure you never hear your neighbors. Choose your new release movie of a night (prices range between $10-17) and enjoy it on their comfortable couch or sofa bed (which the nightly turn down service prepares for you).

The pool whilst on the small size is still perfect. The view is out to the beach through palm trees, the loungers always available with the poolside attendants preparing it for you with your own slipcover and towels (no tacky towel cards required here!!) and your lunch and cocktail menu awaits. You do not have to lift a finger. You don't even need to bring sunscreen or water, they have that for you as well.

Common areas are beautifully maintained. The gym was one of the cleanest I've ever been too. Antibacterial wipes, towels and water provided there as well.

If you are reading this and have not yet understood that this hotel spoils and pampers you, then I assure you this is exactly what it does.
Whatever it costs for the type of room or suite you have chosen (we were in a one bedroom apartment with a full kitchen) I cannot stress enough that you will not be disappointed. In fact it has set my expectations so high that I'm afraid no other hotel I stay in, in other parts of the world will quite match up to it!

This was my second time to Waikiki. I love the vibe, the shopping, the food, the views and beaches. I just wish that I had stayed at the Trump the first time. When I return again and again there is no doubt whatsoever that the Trump is the only hotel u will stay at.

Thank you to all staff for my wonderful stay at your remarkable hotel!

Stayed: April 2014, traveled as a couple
2  Thank Seashellseashore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded April 28, 2014

Aloha Seashellseashore. Thank you so much for staying with us and for taking the time to share your detailed review. We are thrilled that you loved your experience and enjoyed your suite and its amenities, the Infinity Pool and fitness center, and common areas of our hotel. Your kind words and praises for our staff and management team are sincerely appreciated; it is an honor to know that the five star service you received made you feel pampered and special throughout your stay. We look forward to your next trip to Waikiki so that we may have the pleasure of welcoming you back to the hotel again. Mahalo!

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Reviewed April 23, 2014

It was my husband's birthday celebration and we definitely wanted a five star experience and we received fine service and more. I requested a special view of Waikiki as I paint on our vacations. The view in room 1917 afforded me a grand view of Waikiki and the Military museum. We could sit on our couch and view sunrises and sunsets for five days We were sent flowers and fruit on our arrival, I had a minor health issue and the consierge sent up ice immediately. The breakfasts were wonderful but pricy so be prepared. This is not a hotel for an average experience, but if your wallet allows, you will come home with high praise. Wherever we turned we were given wonderful suggestions and advice. I hope you have a similar experience.

Room Tip: High floor, Larger Lanai
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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7  Thank artist75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded April 24, 2014

Aloha artist75. Thank you for staying with us to celebrate your husband's birthday and for sharing your review. We are delighted to learn that we were able to make your experience special with a room you enjoyed and a view that was ideal for your paintings. Your recognition of the fine customer service you received is also greatly appreciated by our staff. We hope your travels bring you to Waikiki in the future and we can welcome you back to our hotel soon.

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Reviewed April 23, 2014

We stayed at the Trump Waikiki for three nights, March 26-29. Our family of three had a two bedroom suite overlooking the beach. Check in was nice, they whisked us up to our room quickly. Our initial overall impressions of the room were fine, two bedrooms and bathrooms, great large windows. The main sitting area was comfortable, there was also a smaller sitting area, that would have been better as a small office or a different type of space. The rooms seemed a little worn, like the hotel is ready for a refresh, the carpets didn't seem fresh, pulling up from where they meet the tile. Even with the large windows, the room has a dark feeling to it. They are on odd configuration and I'm not sure if that can be remedied without a major gut remodel. Having stayed at other Trump properties, this location had a more generic feel.

The breakfast and bar areas of the hotel were comfortable, the pool area is too small. There was no attendant to clean up after guests had left, so it was a guessing game if chairs were used or not.

All in all, we would stay again. Service was good, the extra space was nice, but nothing that stood out as spectacular. I would recommend the hotel to families who need two bedroom suites and who are looking for a good location near Waikiki Beach,

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank samlab25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded April 25, 2014

Aloha samlab25. Thank you for staying with us and sharing your comments. We are glad you enjoyed good customer service, the spaciousness of your suite, and the hotel restaurants. We also thank you for recommending our hotel to other traveling families. We are saddened to learn that the pool experience did not meet your expectations, and we appreciate you bringing your concerns to our attention. We are also sorry to learn you were unsatisfied with the carpeting in your room, and we appreciate your feedback about this topic. Since your stay in March, we began installing brand new carpet in all guestrooms and suites to improve and enhance the experience for you and future guests. We are pleased to hear that you would plan to stay with us again, and we hope your travels bring you back to Oahu very soon.

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Reviewed April 21, 2014

First visit to Hawaii and could not have chosen a better hotel. The staff should be applauded for their friendliness and efficiency. We felt extremely comfortable and enjoyed the food in the restaurants, the facilities in our room and the view from the balcony. We wish that we could have stayed longer and will definitely return. Mahalo.

Stayed: April 2014, traveled as a couple
2  Thank Beverley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded April 22, 2014

Aloha Beverley L. Thank you for staying with us and sharing your comments. We are thrilled that your first visit to Hawaii and our hotel could be such a wonderful and memorable experience. It is delightful to hear you felt at ease and enjoyed your room and our restaurants. Your kind words about our staff and the customer service you received are greatly appreciated. We are looking forward to your next visit and welcoming you back to our hotel again soon!

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Reviewed April 20, 2014

Would like to share what a fantastic experience we had at Trump Waikiki, which we stayed at for the second part of our recent trip to Hawaii. We stayed at a different location for the first 5 nights before heading to Las Vegas to see Elton John, then returned to have some relaxation and Hawaiian hospitality before returning home. It was a fabulous way to complete the holiday, with everything from the genuine friendliness of each and every staff member we encountered, to the standard of accomodation, and facilities of the establishment. After so many people had stated in their reviews they had received upgrades, we were hopeful but not fortunate to have one, but nonetheless happy with out room. The daily beach bags were a nice touch, the twice daily housekeeping, and good quality toiletries and linen/towels added to the experience - to me it's these small things that count towards a hotel being one that is good, and one that is great. We didn't use the cooking facilities of the well appointed kitchenette, but was great to have cutlery and crockery to use for breakfast which we ate most days on the lanai. The bed would have to have been the most comfortable I have ever slept on - was like floating on a cloud without being too soft. Standout features for us were the acknowledgement that it was our anniversary the month we were there (from the details provided on joining the Trump card) with the complimentary box of cookies and bottle of bubbly, and the way the staff on the concierge desk handled the an issue when a tour booking went wrong. They went over and above what we would have expected them to do to manage the situation - well done ladies! We were concerned about the pool following previous reviews in regard to size but actually didn't find it as bad as expected, could always get a sun lounge and were appreciative that some parents were mindful of keeping their children in one section of the pool so that there was an area that child-free holidaymakers could plunge in peace. Poolside food service was reasonably priced and good quality. Only patronised the Wai'olo Lounge once, and there was a wedding on that evening, but were accommodated in the foyer area adjacent - food was fabulous. Great location in regard to proximity to Lewers St for restaurants and a quieter part of town. Would I stay there again....absolutely, and tomorrow if I could!

Stayed: March 2014, traveled as a couple
3  Thank Sydney_AustraliaDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded April 21, 2014

Aloha Sydney_AustraliaDee. Thank you for staying with us and for providing your detailed review of our hotel. We are thrilled to learn that you had a fantastic experience and fabulous way to complete your holiday and celebrate your anniversary. Our staff is so honored and truly appreciative of your kind words about the friendly customer service you received throughout your stay. We are also very glad that you enjoyed the accommodations of your suite, the Infinity pool, beach bag service, and Wai'olu Ocean View Lounge. It is wonderful to hear that you would come back to stay with us tomorrow if you could. We hope that your travels do indeed bring you back to Waikiki and we can welcome you to the hotel again soon!

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