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“Really is the best!”

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Trump International Hotel Waikiki
Ranked #4 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed March 24, 2014

The Trump really is amazing as all the reviews have stated. I really do my research and prior to our trip I was pretty prepared for our stay at the Trump but even as we walked into our ocean view deluxe suite I was still blown away by what I saw. The view on the Saratoga side was simply AMAZING! Our family of 4 stayed for 10 nights and it was nothing short of excellent. The rooms are made up twice daily and everyone we came across was so friendly. A big shout out to Dean and Julia who were so lovely! And yes the beach bags were so handy to have everyday. We spent a lot of time at the pool and whilst it is a little on the small side, it was perfect for our 2 & 4 year old. We didn't dine in any of the restaurants but I did have the award winning mai tai and it was very, very good! We feel spoilt now and will definitely stay at the Trump again.

Room Tip: Ask for a room on the Saratoga side for unobstructed ocean views
  • Stayed: March 2014, traveled with family
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Thank iheartaloha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded March 25, 2014

Aloha travelbuggalugs. Thank you for staying with us and for sharing your comments about our hotel. We are honored to learn that you consider us to be the best and that we exceeded your expectations even after you'd researched and read reviews. Julia, Dean, and the rest of our associates are very appreciative of your kind words for the great customer service you received. We are delighted that we could make your family's Hawaiian vacation special with a beautiful view from your suite, the pool, and beach bags, too. We are so happy that you will definitely stay with us again and look forward to welcoming you back to the hotel in the future!

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Reviews (2,884)
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1,058 - 1,064 of 2,884 reviews

Reviewed March 20, 2014

My husband and I celebrated our 30th Anniversary at the Trump the week of November 6-12, 2013. We had a wonderful time, all of the reviews about the Trump were true. The customer service was outstanding; Dean the Valet Captain and Dorilyn from Attache were especially helpful. My husband and I renewed our vows on the beach while in Oahu and Dorilyn helped me with the flowers and suggested the beach to use for our ceremony. The day of the ceremony the staff was congratulating us on our Anniversary, there were even chocolate covered strawberries in our room when we returned from the ceremony. I forgot to mention that when we got to our room there was a card congratulating us on our Anniversary and an offer of a complimentary bottle of wine and what can I say about those awesome cookies. I ended up going to the Honolulu Cookie Company three times while I was there. I cannot say enough good things about the Trump, my husband said that we will definetly be coming back to the Trump.

Sabrina Vance

  • Stayed: November 2013, traveled as a couple
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2  Thank Breener52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded March 24, 2014

Aloha Breener52. Thank you for choosing to celebrate your 30th Anniversary at our hotel and taking the time to share your review. We are delighted that you had a wonderful time and that the customer service you received from our staff made your experience even more special. We are truly honored by your compliments and are so happy to learn that you will definitely be coming back to visit us again in the future!

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Reviewed March 17, 2014

We arrived after 17 hours of travel to a wonderful staff and what felt like personal service (even though I am sure they greet everyone this way). We were given a room upgrade and the best customer service I have ever experienced for the entire week. It started before we arrived with a questionaire about what we expected.

The daily loan of a beach bag with fruit and water, the stocked refrigerator, the spa quality amenities in the room and the friendly people all add up to a 5 star experience. If you go to Waikiki you really need to live a like a Trump and try this hotel.

Room Tip: Spend the extra for the full ocean view. Breakfast on your own private balcony is a great way to st...
  • Stayed: February 2014, traveled as a couple
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Thank Tennessee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded March 18, 2014

Aloha Tennessee T. Thank you for your review and recommending our hotel to other guests. Our staff is so appreciative of you acknowledging their customer service as the best you have ever received, and we are delighted that we could make your experience personalized and memorable. We are also glad to hear that you enjoyed the amenities of your room and our beach bags. We hope your travels bring you back to Waikiki and we can welcome you to the hotel again in the future.

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Reviewed March 15, 2014

My wife and I had yet another satisfying stay at a Trump hotel. The staff at the Trump Waikiki was outstanding; polite, respectful (Mr. Trump you could learn learn something from them about how to treat people, especially those who are not in your socioeconomic class) and ready to help. The room was immaculate and the views from our 22nd floor room was amazing. The only minor negative is the small and oppressive pool area. It is literally overshadowed due to its proximity to the huge hotel across the street and you had to walk through the Trump reception area to get there. I checked out the pool area, and although I usually love spending some vacation time soaking and relaxing in a hot tub, this was not a pool area I could enjoy.

  • Stayed: March 2014, traveled as a couple
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1  Thank SubPsyche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded March 18, 2014

Aloha SubPsyche. Thank you for sharing your review about your recent stay with us. We are pleased to hear that you received outstanding customer service and that you enjoyed your room and view. We are very sorry that the pool did not meet your expectations and sincerely apologize for any inconveniences you experienced. We appreciate and value your feedback. Thank you.

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Reviewed March 13, 2014

We went to Oahu for my wife's birthday. I was a little reluctant to stay at a Trump hotel (it was my first time) as I don't like the Donald's abrasive personality and arrogant nature. That said, I was blown away by the hotel, the view, and the service. We got upgraded to an ocean view suite and, the staff had sent chocolates up to our room on my wife's birthday. This hotel was first class all the way except for one point ...
Here's what I liked about the hotel:
+ the service was second to none
+ the pool, spa and amenities were amazing
+ I liked the fact that our suite had a little kitchenette so we didn't had to eat out three meals a day
Here's what I didn't like:
- The wifi was EXTREMELY slow. At times, I couldn't connect or I would get dropped off. I'm in a business where I need to access my e-mails and cloud storage files at all times (yes, even on vacation). I've stayed at two-star motels that had faster wifi. In fact, I would've given this hotel five stars if it weren't for this frustrating issue.

Room Tip: Tip: get an ocean view room. You will not regret it!
  • Stayed: June 2013, traveled as a couple
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2  Thank AHK403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded March 17, 2014

Aloha AHK403. Thank you for sharing your comments about our hotel. We are delighted to hear that you were blown away by our excellent customer service and that you enjoyed your room, pool, and spa. We are sorry to learn that the WiFi connection did not meet your expectations, and we appreciate your feedback about this topic. We truly value and pay attention to the feedback we receive from our guests, and in the case of the WiFi speed it prompted us to improve the complimentary WiFi service throughout the hotel. Since your stay in June of 2013, we have upgraded our WiFi system and guests now enjoy a significantly faster connection. We hope your travels bring you to Oahu again and we have the pleasure of welcoming you back to the hotel in the future.

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Reviewed March 12, 2014

We just returned from a 4 night stay at the Trump and had a wonderful experience. From the moment we arrived through to checkout every employee we encountered was pleasant and helpful. The lounge at Lobby level truly does make the best mai tai in the world as they claim. Their happy hour is great and the bartenders are friendly and go out of the way to make you feel welcome. One night we came back just before they closed and my wife asked for a hot chocolate. I doubt that comes up often in Honolulu but the barman went out of his way to make her a great one with whipped cream and all. Many places would have just said- no we don't have that on the menu.
We used the spa one day during our stay and here as well the customer service was exemplary.
Our room was a small apartment with a nice living room , full kitchen and 2 balconies from which we could see the fireworks at the nearby Hilton on Friday and watch the sunsets each night. Everything in the room was clean and in good working order.
The Breakfast buffet is a bit expensive but that's par for Hawaii and the food and service there were equally first rate.
The valet parking guys also deserve mention because they were always quick and efficient whenever we needed to get our car and greeted us warmly whenever we returned.
The hotel is a short walk through a pathway across the street to the beach. It is also a short walk in the opposite direction to the main shopping avenue in Waikiki.
Honestly I can't imagine a better place to stay in busy Waikiki. Can't wait to return !

  • Stayed: March 2014, traveled as a couple
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2  Thank bccrab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded March 17, 2014

Aloha bccrab. Thank you for sharing your detailed review of your recent stay with us. Your recognition of the excellent customer service you received from all areas of the hotel is greatly appreciated by our staff; we are so happy that we could help make your vacation special! It is wonderful to learn that you got to enjoy both our World's Best Mai Tai and a custom made hot chocolate from Wai'olu, and that you also had a great experience at In-Yo Cafe for breakfast. We are delighted that you loved your suite and the sunset view. We can't wait to welcome you back to the hotel in the future. Mahalo!

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Reviewed March 12, 2014

I have stayed at some of the finest hotels but the service here was impeccable. All 5 stars for service and staff.
Cons: Very small pool, Spa not really a 5 star spa.
We were not much at the hotel as we were enjoying the beautiful Oahu island. So didn’t mind the small pool. Waikiki beach is not that great - beaches north Oahu are much better.
We went to Maui and stayed at Ritz - much more lavish that trump but could not beat the service and friendly staff of trump.
We stayed at the premium one bedroom suite and had a great time.

Room Tip: Stay at a higher floor to enjoy the ocean view. Breakfast was good.
  • Stayed: February 2014, traveled with family
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Thank rr_0608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this reviewResponded March 13, 2014

Aloha rr_0608. Thank you for reviewing our hotel and recognizing us as number one in customer service. All of our staff is truly honored by your kind words and delighted that the impeccable customer service you received could not be beat by the other fine hotels you have visited. We are so glad that your family was comfortable in your suite and enjoyed breakfast at In-Yo Cafe. We hope we can welcome you back to the hotel again soon.

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Additional Information about Trump International Hotel Waikiki

Address: 223 Saratoga Road, Honolulu, Oahu, HI 96815-1942
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Honolulu
#1 Family Hotel in Honolulu
#2 Spa Hotel in Honolulu
#3 Luxury Hotel in Honolulu
#8 Business Hotel in Honolulu
Price Range: $352 - $844 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trump International Hotel Waikiki 5*
Number of rooms: 462
Official Description (provided by the hotel):
Trump International Hotel Waikiki has been rated the #1 TripAdvisor Waikiki hotel since October 2010 and is the first and only Forbes Travel Guide Five-Star Hotel on the island of Oahu. As part of the Waikiki Beach Walk development offering vibrant entertainment, exclusive boutiques and world-class restaurants, it is one of the premier luxury hotels in Waikiki, Hawaii. Add the simple fact that Waikiki's famous white sand beaches are just steps away, it becomes the perfect respite for your next Hawaiian getaway. Trump Waikiki offers all of the exceptional amenities and superior services of the Trump Hotels to help guests live the life Hawaiian style. A 6th-floor infinity pool with an expansive lanai deck, world-class indoor and al fresco dining, The Spa at Trump® and signature services of Trump Attache - only the best will do at our luxury hotel. This is paradise, after all. ... more   less 
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Also Known As:
Trump International Hotel Waikiki Hawaii/Honolulu

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