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“We had a ball...”

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Trump International Hotel Waikiki
Ranked #4 of 84 Hotels in Honolulu
Certificate of Excellence
Melbourne, Australia
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“We had a ball...”
Reviewed October 20, 2013

We stayed here for 7 nights, 3 couples sharing a 3 bedroom ocean view apartment. The apartment was fantastic, located on the 33rd floor with amazing views. It was spacious and completely suited our requirements. We didn't feel like we were on top of each other but had the benefit of a kitchen so we could do some cooking. The pool was lovely with good views, warm water and a fantastic spa. All staff were attentive, extremely helpful and knowledgable. We loved being close to Waikiki but far enough away to have some peace and quiet. We could not fault anything and would certainly recommend this hotel to others.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TIHW, Manager at Trump International Hotel Waikiki, responded to this review, October 28, 2013
We are so happy to hear that you had a ball! Thank you for staying with us and recommending us to future guests. The detailed recollection of your experience will definitely serve as an insightful advise for future guests and we truly appreciate your taking the time out in doing so.
We are grateful to learn that you felt our associates provided the service you had expected.
Please come back and see us again!
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English first
Canberra, Australian Capital Territory, Australia
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 19, 2013

The Trump is well suited for younger and older couples and small families as it exudes serenity and calm. Of course the service and quality exceeds that of a 5 star hotel. We stayed 9 days and things we find annoying at other hotels are covered here. There are enough towels to last two days if ever needed. Your room is serviced immediately on request, so when you return you can relax. The evening turn down service is available if you need it. We had a full kitchen if you have a cook in the family!! Located on the edge of the Waikiki hotels it's quiet at night and you don't hear your neighbours. The pool is suitable for a dip but if your kids want to have water fights perhaps a resort would be best suited. Once you've had your dip the pool staff will look after you with drinks, food, sunscreen, or anything else your heart desires. The hotel is not on Waikiki beach front but is a hop skip and a jump away...and not an issue. Maybe Trump will purchase the outrigger in front of the hotel and build a walkway between the two..... Be sure to try BLT it's just like the Melbourne Rockpool. The breakfast was a feast and the whole experience will be hard to beat, makes sense the the hotel is #1.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TIHW, Manager at Trump International Hotel Waikiki, responded to this review, October 28, 2013
Thank you very much for staying with us during your most recent trip to Waikiki and sharing in details and in depths your experience with us. We are happy to learn that we were able to "wow" you! We hope to welcome you back again soon in the not so distant future.
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Hermosa Beach, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 19, 2013

If feels like home..so comfortable. We totally loved staying at Trump. Especially after long day of outdoor activities, we wanted to make sure we find the place that makes us feel comfortable. And yes it was. We were so ready to go back to our clean, comfortable hotel to relax our rest of days. All staffs are super friendly, greet you by your surname... Guest service were excellent and fast. They sure know how to make you feel special and welcome. You can order your own smoothie's at the breakfast buffet. Best Mai Tai cocktail @ the Lounge. There're comparison to lots of other hotels in Waikiki...crowded and low quality food restaurants. We were so pleased and glad to stay at Trump's. Can't wait for our next trip to Trump's Las Vegas soon.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TIHW, Manager at Trump International Hotel Waikiki, responded to this review, October 28, 2013
Thank you very much for staying with us! We are very pleased to learn that you were made to feel as if you were at home during your residence. We appreciate your time in commenting on your stay and for your kind and warm regards to our associates for the service we provide.
We hope you will enjoy your time at our sister property in Las Vegas, but look forward to welcoming you back "home"!
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Singapore, Singapore
Level 5 Contributor
75 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 18, 2013

One of the best guest services we experienced with our travels. Our 5 day stay was relaxing and very enjoyable and though there are quite a few rooms in the hotel it did not feel crowed, especially the pool area. The staff ensured that you were always looked after and surprisingly called you by your surname. We had an ocean view on a high floor looking over Kahanamoku beach where the sun sets, which was remarkable. Rooms are modern and have all the amenities needed with fairly good internet speed and with a well equipped kitchenette, an added bonus.
It is located just a few minutes from the beach where the hotel supplies a beach bag with towels and water.

Room Tip: High floor.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheStyleTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TIHW, Manager at Trump International Hotel Waikiki, responded to this review, October 23, 2013
Thank you very much for staying at Trump Waikiki! We appreciate your precious time in commenting on your experience with us which we understand all in all to be satisfactory. Thank you for your complements regarding our service, for that is what we strive for each and every day.
We hope to welcome you back should your journeys bring you to the Islands again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 6 Contributor
152 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 18, 2013

The hotel is fantastic, I would highly recommend it. The pool, while not that big, is great. The lounge chairs are comfortable and the service from the pool staff is unbelievable. It's a bit pricier than alternatives, but it's overall a great place to stay.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dna7575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TIHW, Manager at Trump International Hotel Waikiki, responded to this review, October 28, 2013
Mahalo nui loa for staying with us! And we appreciate your recommendation to future guests. We are pleased to learn that our pool associates in particular were able to provide the service you so much deserve. Please come back and see us again... a hui hou!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2013

My wife & I have been to Honolulu on several times. We like to try & stay at new locations when we visit. Out of all the places where we have stayed the Trump is my recommendation of where to stay. The staff are very friendly & go out of their to assist in anyway. The rooms are tidy & immaculate

Stayed August 2013, traveled as a couple
Helpful?
1 Thank Kiwi_kz7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TIHW, Manager at Trump International Hotel Waikiki, responded to this review, October 28, 2013
Thank you for crowning us as your "best hotel in Honolulu"! It definitely means a lot to us knowing that you are frequent travelers to Oahu. We truly appreciate your time in highlighting our associates and your experience and look forward to welcoming you back on your next trip to the Islands. Mahalo nui loa!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Level 4 Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 14, 2013

We stayed for the here for second time in Sept and I can't recommend it highly enough. It's a great hotel and worth the money you pay, we had a room on the 18th floor with a great view of Waikiki beach, so very happy with everything, except, and this is the really sad part, because it happened the night before we were due to leave. I had an Armani shirt stolen from my room by one of the house keeping staff. The shirt still had the tags on and was hung in the wardrobe. I only noticed it missing when we were packing to leave. I've stayed at many hotels around the world and this is the first time I've ever had an article of clothing stolen.

We notified the hotel management and they were very good in dealing with our issue, they even reimbursed me for the cost of the shirt, as I had the original purchase tags with me,so no complaints there. But i really would have expected more from the house keeping staff, and not what I expected from a hotel of this class.

Management said they would follow up with us on our return and to date no further follow up from them, disappointing.

If you do stay here, keep an eye on your possessions including clothing and do not ever leave anything in your room that is of any value.

That one event really did cloud our view of the Trump and it's staff.

Room Tip: High floor on the beachwalk side will get you a good view of the ocean and a nice breeze
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mmandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TIHW, Front Office Manager at Trump International Hotel Waikiki, responded to this review, October 23, 2013
Thank you very much for staying with us during your most recent trip to Honolulu. We certainly appreciate your taking the time to inform us of your experiences and regret that your new Armani shirt was lost and assure you we have thoroughly reviewed the incident with our staff. I do wish to let you know that it is customary for our associates to respond immediately on all guest incidents and that the immediate reimbursement of the cost of the missing shirt was an action taken to avoid having you wait for us to remedy your loss.
I do wish to thank you for taking the time to graciously communicate all the very positive experiences of your stay, it is precisely our goal to have guests left with the impressions you expressed in rating your stay with us. I also apologize that I was unable to provide you with an immediate follow up as we thoroughly researched the incident with staff who were off on days immediately following your reporting the incident.
We do hope our team has earned sufficient respect for providing a superior guest experience and look forward to welcoming you back in the not so distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump International Hotel Waikiki

Property: Trump International Hotel Waikiki
Address: 223 Saratoga Road, Honolulu, Oahu, HI 96815-1942
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Honolulu
#1 Family Hotel in Honolulu
#2 Spa Hotel in Honolulu
#3 Luxury Hotel in Honolulu
#8 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump International Hotel Waikiki 5*
Number of rooms: 462
Official Description (provided by the hotel):
Trump International Hotel Waikiki has been rated the #1 TripAdvisor Waikiki hotel since October 2010 and is the first and only Forbes Travel Guide Five-Star Hotel on the island of Oahu. As part of the Waikiki Beach Walk development offering vibrant entertainment, exclusive boutiques and world-class restaurants, it is one of the premier luxury hotels in Waikiki, Hawaii. Add the simple fact that Waikiki's famous white sand beaches are just steps away, it becomes the perfect respite for your next Hawaiian getaway. Trump Waikiki offers all of the exceptional amenities and superior services of the Trump Hotels to help guests live the life Hawaiian style. A 6th-floor infinity pool with an expansive lanai deck, world-class indoor and al fresco dining, The Spa at Trump® and signature services of Trump Attache - only the best will do at our luxury hotel. This is paradise, after all. ... more   less 
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Also Known As:
Trump International Hotel Waikiki Hawaii/Honolulu

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