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“A Very Good Choice in Hotels” 4 of 5 stars
Review of Trump International Hotel Waikiki

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Trump International Hotel Waikiki
Ranked #1 of 84 Hotels in Honolulu
Certificate of Excellence
Beverly Hills, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A Very Good Choice in Hotels”
4 of 5 stars Reviewed April 6, 2013

The overall reviews are very accurate but I want to add something very frustrating during my experience. There are 4 elevators for the entire hotel (462 rooms, 35 stories) so you are constantly battling to get on elevators. You are not only competing with other guests but the staff too. Bellman with full carts, house keepers and office staff use the same elevators. I was never in an elevator without a staff person present. They were very friendly of course, but the elevator would stop to let them off or stop to let them on. When I asked about service elevators for the staff, I was told there was one service elevator which was too crowded and this elevator was "easier" for staff to move about the hotel. I stayed for 10 days in the hotel in room 2310 and it was a very nice room with a partial ocean view. The hotel is very nice and the room was very quiet. My only complaint is too many staff using the guest elevators - slowing the process of getting in and out of the hotel.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Porsche90210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (480)
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English first
Williamsburg, Virginia
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed April 6, 2013

My husband and I were a bit concerned about coming to Honolulu for vacation since it's another big city, and we already live in an urban area. But I think the great experience at the Trump Hotel made us enjoy Honolulu even more. From the moment you pull up, you made to feel special. You are given a lei of shells or nuts. A small box of Honolulu cookies is brought to your room. The maids come at least twice a day, and everyone working there tries to make sure you're comfortable.

The restaurants are good. The spa is great. The only ding is the small pool. But I'd definitely come back here. I spent a lot of time reading reviews about hotels in Honolulu. Originally, I considered the Kahala, but there were a lot of mixed reviews. The Trump Hotel had more consistently positive reviews. Frankly, it was better than the Fairmont in Maui, which cost more. Stay here.

Stayed April 2013, traveled as a couple
Helpful?
2 Thank JaimeSommers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 6, 2013

Just arrived from a 3 night, 4 day stay at Trump Waikiki (March 17 onwards). As expected to Trump standards, top-notch service through out the hotel, from the bellman to the spa etc. However, I must say, it does not match the service at the Chicago Trump. I think one of the reasons was that the “Lobby/Concierge” was one floor up from Ground Level, so there was not a lot of personal, frequent interaction.

The room:
We originally reserved the one bedroom oceanview suite but got upgraded to one bedroom and den oceanview suite. We had complimentary, famous Honolulu cookies waiting for us (and so the addiction began!) and were welcomed with an amazingly beautiful view from floor 18. It was wonderful to see the ocean in the morning with my coffee and see the sunset in the evening with a glass of wine.

However, keep in mind that the Trump is ONE BLOCK away from the beach, so our view also had a busy (and noisy) road, a tennis court and a parking lot (with alarms that did not want to turn off sometimes) in view as well that you can see if you are standing on the balcony. But, it is what it is, if you want the spaciousness, luxury and service of the Trump, the location is a factor you will have to make the most of. We were not interested in the other non-five star hotels located closer to the beach.
* The kitchen had everything, right down to a toaster and a juicer!
* The shower was okay.
* The in-room dining was tasty, especially the flatbread!

Other:
* The gym was not “state-of-the-art”. It has like 5 treadmills, 4 ellipticals, a couple of bikes and some free weights, but overall, small and view-less, however, it was hardly busy with patrons, so it got the job done.
* After walking through our “second-choice”, the Halekulanai, I did like their “Hawaiian feel” with the dinner buffet, live singing and dancing, I realized that the Trump was definitely more of a “business” hotel without a “resort” feel.

Location:
A great location to stores and restaurants, yet just a bit away from the busy-ness of the beach.

Room Tip: we had room 1815, beautiful view
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SweetLife07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
77 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed April 1, 2013

For a property to garner an "excellent" rating by me, it has to exceed expectations in several categories, including property, service, rooms, housekeeping, f&b, overall experience. And while there is no official way for me to keep the tally, it is definitely an "I know it when I see it" evaluation. Without hesitation, I can affirm what other reviewers have already indicated and that is that this property excels in all areas. The property itself if perfectly situation just off the beach but next to a park so that there are unobstructed views to the west/northwest which makes for great sunset viewing. The location is close to lots of restaurants/shopping and is right on a trolley line if you want to venture farther out from the main tourist district. The rooms are tastefully decorated and spacious with all of the modern amenities you would expect from condo-style units. Housekeeping did an excellent job, including providing fresh toiletries, extra towels (my group always seems to use double the norm) and evening turn-down service without request. The lobby level restaurant had great pu-pus and made a mai-tai that is the best I have tasted on four continents (yes- it was really that good). And the cherry on top is the excellent service exhibited by everyone from the valet, to concierge, to front desk personnel, to wait staff. Everyone was very friendly (without being overly so) and helpful with any needs that arose. Whomever has trained the staff has obviously put a premium on guest service and it truly shows in the conduct of the employees.
The only drawbacks I could find is that the bathroom set-up was somewhat awkward with a lack of doors/windows in the shower area. And to be clear, this is a hotel really designed for adults. It is not as though the hotel cannot accommodate children (the hotels boasts a kids program and even thoughtfully provided snacks and a welcome letter to the teenager in my group). If you are looking for a grand pool with lots of deck space for sunbathing and expansive water fun, then you are going to be disappointed. The pool/pool area is small; think two lane lap pool, but not as long. I know beautiful Waikiki beach is steps away, but sometimes a little sand-free time at the pool is nice especially with complimentary wi-fi throughout the property. You can literally see the very large pool at the Embassy Suites next door while you are on the pool deck of the Trump. If you are a pool person, then be ready to face the disappointment. Also, contrary to some other reviewers' experiences, I heard a lot of street traffic noise in my 11th floor room. But, notwithstanding what I would consider minor issues, this hotel is a great choice from tip to tail. When returning to Waikiki, I would not even look for another hotel. I would simply book my room at Trump Waikiki and know that I would be making the correct decision without question.

Room Tip: Request ocean view on a high floor to get a great view without the street noise.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Latitudes_Dancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Litchfield, CT
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 31, 2013

We arrived at Trump on the 17th of March. We arrived to a warm greeting and beautiful lei necklaces. We were given these fabulous lavender infused cold towels to freshen up with and yummy glass of pineapple infused water. sooo good! We were then informed that room had been upgraded to a full ocean view room. What a nice surprise! Our room was beautifully appointed with a full kitchen, the best shower known to man, a nice sitting area, a very comfortable bed and a nice balcony with a great view of our morning sunrise. We are east coasters so we were up each morning to see the sunrise. This hotel has it all, we loved the pool, we would go to the pool each day after the beach. I looked forward to the pool because I would order a couple of those award winning mai tai's each day. They are so good that it's hard to actually sip them. It is true that you get the beach bag with water, sunblock towels and fruit each day and the beach is literally across the street. Don't listen to anyone who says the beach is not convenient. You could stay at the hotel across the street and be on the back side of it and be just as far from the beach as we were and the one across the street is a beachfront property. I can assure you that those guests are not treated like TRUMP guests. If I'm ever in Honolulu again this will be my first choice is a hotel stay... Thanks for making our trip memorable.. Get the pastry basket for a room service breakfast, the blueberry danish is sinful!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank beccacc31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tokyo
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed March 31, 2013

compared to the established hotels fronting waikiki beach, this hotel has more modern furniture and room design. best of all- even though i can hear screaming neighbors whilst walking down the hallway to the lift, the walls are solid to block out all the sounds when inside the rooms. have stayed here twice, and both times the rooms are pretty much perfect. pool can be busy in peak season though.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank roppongi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Indiana
Level Contributor
315 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed March 30, 2013

2nd best hotel after Halekulani. Amazing room, great service, food and drinks.We stayed for the first time. Upon the arrival, everything is well planned and executed. Definitely will stay again.The bathroom, kitchennette, the room, all wonderful. The happy hour at the lounge on the 6th floor is a must. loved their signature cocktails, specially award-winning mai-tai and appetizers, such as ahi poke ! The beach bag option is great since the hotel doesn't have a beach front.Everything is impeccable. Friendly service. Missing a sauna/steam room option.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank TrWorldTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trump International Hotel Waikiki

Property: Trump International Hotel Waikiki
Address: 223 Saratoga Road, Honolulu, Oahu, HI 96815-1942
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Honolulu
#1 Spa Hotel in Honolulu
#1 Family Hotel in Honolulu
#1 Luxury Hotel in Honolulu
#8 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump International Hotel Waikiki 5*
Number of rooms: 462
Official Description (provided by the hotel):
Why save the best for last when you can have it all the time? And why stay anywhere else in Hawaii when you can stay at Trump International Hotel™ Waikiki Beach Walk®? This Hawaii luxury hotel is part of the Waikiki Beach Walk development offering vibrant entertainment, exclusive boutiques and world-class restaurants, making it one of the premier Honolulu hotels. Add the simple fact that Waikiki's famous white sand beaches are just steps away, it becomes the perfect respite for your next Hawaiian getaway.Trump Waikiki offers all of the exceptional amenities and superior services of the Trump Hotel Collection to help guests live the life Hawaiian style. A 6th-floor infinity pool with an expansive lanai deck, world-class indoor and al fresco dining, The Spa at Trump® and signature services of Trump Attaché - only the best will do at our luxury hotel. This is paradise, after all ... more   less 
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Also Known As:
Trump International Hotel Waikiki Hawaii/Honolulu

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