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Trump International Hotel Waikiki
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Reviews (3,132)
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Reviewed January 19, 2013

It was my second 5 nights stay at Trump Waikiki in June 2012. Actually, it was even more perfect than the year before. I booked a standard room with ocean view and got a free upgrade to a studio room with ocean view, it was a very good surprise after 20 hours traveling from Europe.

The location is very convenient, not on the beach but within walking distance. It's close to every attractions in Waikiki.

The most amazing point was about employees, they were always very helpful and polite. That really made the difference.

The valet service was very efficient, no matter when you ask for your car, it was always there in less than 5 minutes. A bit pricey (30$/day) but it did worth it.

My return flight was at 09pm and the check out was at 11am. I explained to the concierge and he allowed me to keep the room until 7pm, that was a real late check out!!

I'll go back there this year because I'm sure I can't find a better place to stay in Honolulu.

Room Tip: Ask for high floor rooms. The ocean view is breathtaking.
  • Stayed: June 2012, traveled solo
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2  Thank achach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

Many of the previous reviewers have outlined how the Trump falls short of mainland and some of the island luxury hotels. Yes, the pool is obnoxiously small, the reception area and lobby are not grandiose or overly austentatious. Where the Trump truly shines is the employees and their attention to detail and focus on serving the customer.

When we arrived, our room was not yet ready as the previous tenants were having some sort of medical issue and were late checking out. The front desk took our bags and sent us to the bar for a complimentary cocktail and hors d'oeuvre while we waited. We had reserved an ocean view suite for 10 days starting the Friday of Memorial Day weekend, so the hotel was fully booked and very busy. After our cocktails and snack, the room was still not done. They graciously put us in a temporary room to shower, change, and take a nap until our room was ready. Throughout our stay the employees exhibited the same high level of customer service. While waiting for our room, I asked the reception agent if our room had a wine cellar, since I had brought a couple bottles of wine that were in the $150 range when purchased 10-12 years ago. Some rooms did have this feature but ours did not, so he offered to store them for me in their cellar gratis. Each and every day at least one person working for the hotel did something to shine.

I look forward to going back to the Trump Waikiki, hopefully sooner than later!

  • Stayed: May 2012, traveled as a couple
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2  Thank Aaron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

We booked a one bedroom with a den for family of 5. At first I thought the room would be too small but we manage with two sofa beds and roll away for the kids.

Service is fantastic, housekeeping is seriously one of the best I have experienced, towels are changed day & evening and our room is always tidy and clean. Going to the beach we are supplied with beach bag, towels, water, sunscreen & fruit. Bed so comfy but not so much the sofa beds!

Price isn't cheap but we felt it was worth it. During our stay we had an evacuation at 1am in the morning due to a broken water valve, we all descended down the stairs but there wasn't any direction from staff and was not informed when we could go back to our rooms, we basically just followed the crowd when it was over. I think lesson learnt they need some sought of authority during these emergencies.

Trump is closer to the nicer part of Waikiki beach near the Hilton Hawaiian Lagoon, the beach is wider, cleaner and less crowded with many restaurants and bars along the beach walk. There's also a large grass area to hang out if you don't want sand. You can walk along the beach further up to the main shops and hotels and catch some waves.

Room Tip: Trump is very close to shops, restaurants and transport. Our favourite ABC store on Lewers St, it has everything you need.
  • Stayed: January 2013, traveled with family
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Thank Dee_W838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

Trump Waikiki is a great modern hotel with a wonderful location. We booked a Deluxe Studio Ocean View room, but were upgraded to a one bedroom suite which was gorgeous - loved the marble tile in both bathrooms.

Since we were traveling during the busy holiday break, our expectations were set for a busy hotel with overworked staff. We were pleasantly surprised that even though the hotel was at capacity, all the staff took exceptional care of us like we were the only people at the hotel. They helped with directions, made sure we had enough water and the jeep was always at the ready after we called.

If we are ever in Honolulu again we will definitely be back to the Trump!

Pros:
*location, location, location
*views of surfers from the patio
*updated, clean rooms with full-sized refrigerator
*friendly and helpful staff
*beach bag from the concierge filled w/ fruit and water
*quick valet

Cons:
*no "hawaiian" feeling

  • Stayed: December 2012, traveled as a couple
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Thank Poutyblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

My partner and I stayed here in October 2012 and It was amazing. The hotel is very clean, friendly and deserves its 5*.

When we arrived we were greated with Handmade necklaces and taken to reception for check in. It was easy and quick and were then escorted to our room.

Upon arrival we had a bottle of wine courtesy of the hotel as we were celebrating our anniversairy, this was a special touch which we really appreciated.

The housemaides regulary cleaned our room well and provided new towels etc and would always come of an evening for turn down service.

The concierge service was very good and they recommend some shopping malls, places to see and helped us with any queries we had. They also provide the beach bag which comes complete with Towels, suncream, fruit and water, perfect for if you dont want to bring your own.

The pool and Jacuzzi at the hotel was clean and you have a fabulous view of the other hotels and sea. It does become very windy up there which is great if you want to sit in the sun and get a great tan. The beds are comfortable and water is available at anytime.

The bar is great, wasnt too busy when we went of an evening, I would say the cocktails were a little pricey for what you got but I expected this of a hotel chain such as Trump.

The location is great, 5 Mins from the beach, 2 mins from the shopping strip which has plenty of places to eat at.

I would most certaintly recommend this hotel to family and friends, its one of the best Ive stayed in so far, I hope to return someday.

  • Stayed: October 2012, traveled as a couple
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1  Thank cazz2307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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