This is the second time I've stayed at the Hale Koa, the hotel is clean and the hotel service is standard. No one there is going out of their way to insure you have a great stay. That being said, guess should be forewarned that if you buy anything onsite you cannot return it for any reason what so ever even if the item is defective. If you insist that is their fault the manager will start yelling at you and then threaten to call the hotel security (aka the Military Police). They hype up the shopping at the Post Exchange and the benefit of it being tax free at the reception desk, but the manager and the store clerks are downright sickening. The item in question was only around 50 bucks; I decided that it wasn't worth wasting anymore time trying to explain the problem yet again to another party.
- Official Description (provided by the hotel):
- The Hale Koa Hotel offers an impeccable blend of service and travel value for the active and retired military traveler searching for the perfect Hawaiian vacation. Located in the heart of Waikiki, it offers great prices and unmatched value found in any major travel destination. The Hale Koa offers leisure dining, great Polynesian entertainment, and relaxation in a tropical garden, ocean-front oasis. ... more less
- Also Known As:
- Hale Koa Hotel Oahu
- Hale Hotel Koa
- Hale Koa Hotel Hawaii/Honolulu