We had a one bedroom ocean front suite. I was expecting it to be all windows and lots of them. The living room faces the ocean with a small sliding glass door. The bedroom is behind it and the way the bed faces you can't see anything but another building. Since we like to leave our bedroom window open to view the ocean we were very disappointed.
With this room you get two balconies but they're very narrow. It fits two chairs and a small table. There is also a balcony off the bedroom that faces the hotel next door and a slight view of the ocean, but no beach.
We had requested a high floor but the first few nights were on a very low floor. Quite disappointed with view and noise.
They moved us to a high floor our last few nights, and the view was great from the front balcony.
Before you can get in an elevator you have to run your key on an electric panel then put your floor number in. Ths was very inconvenient since too often your card didn't work and you'd keep running it, missing elevator after elevator. If you forgot your key you had to go wait at front desk to get a new one, even though someone was in your room to let you in.
Their concierge was really Expedia, so book online before you go for better prices.
The lounge chairs and umbrella are outside the pool area, so there is no drink or food service, and no alcohol can be consumed. Since we usually stayed next door at the Surfrider (which I highly recommend) we didn't like this. Also it was again an outside company that rented to you, so their cost was high (around $69 a day for two chairs and an umbrella. No table)
The people right outside the pool area that rented you the chairs,, as well as canoe rides, inner tubes, etc, were expensive. But you can charge it to your room. The canoe ride was $25 pp and lasted 10 mins tops. They also don't open till 8 am and encourage you to get there at 7:30 and stand in line so you get a front row. Many people did this. But the front row wasn't so great because others would sit in front of you with chairs, etc, and block your view. Most other hotels have a roped in area for their guests to sit, and includes beverage and food service. This hotel des not.
If you go about 30 feet to your left, they rent chairs for $5 a day, and lounge chairs and umbrellas for $35.
The staff seems friendly but hurried. They assign your rooms before you get there and the staff can't change them.
For about $500 a night, it was quite expensive for the off season.
I would recommend an ocean front high floor over what they called a one bedroom ocean front suite. Also request the Diamond Head view. The sun rises over diamond head, so you don't get that hot sun in the afternoon. It was pretty hot sitting out there after 3 pm. If you are getting an ocean view or city view, still request the Diamond Head side.
The rooms have a safe and refrigerator for your use. Go to an ABC store and buy water and drinks for your fridge.
The beds are hard as nails, and both of us woke up stiff and sore every day. Was not comfortable to just rest and read or watch TV The sheets were scratchy and should have been a better quality. The only blanket is between two sheets and looks and feels like a waffle. Very uncomfortable on your skin.
If there are more than 2 people they have a sofa bed. The mattress is just foam, so only good for young children. They also don't put bed away each day, so if you don't it takes up most of living room.
Lighting is poor, no overhead lighting, mostly lamps. The TV programming doesn't have much choice, and it seemed like after 11 pm mostly infomercials. Cartoons for kids during day, but none at night. They do have an all day kids program you can buy, but very limited programs.
We had to request that bedding be changed. It's hard to keep sand off you, so if you don't request the change of bedding you'll sleep with sand.
Turn down service each night was hit and miss. We started requesting it everyday to make sure we'd get it. Otherwise there is sand all over your bathroom floor.
The bathroom is tiny. A small shower/tub combination. Hard for an adult to enjoy a soak. Very few shelves so you're balancing Shampoo, conditioner, Bath gel on narrow shelves or toilet area. They don't provide bath gel so bring your own. The shower spray was decent. You could get all the sand off you without having to take a bath. The room next door was just an ocean front but it looked like it had a great jacuzzi tub. And costs less.
I was told they had done extensive remodeling, but I didn't see it. The furniture was too uncomfortable for it to have been remodeled. We are both going for massages at home today because the bed hurt our backs.
Dukes restaurant is there. Expensive yet average food. Hula Girls was better for breakfast, though just off the main road are better restaurants that aren't as expensive.
If you want surfing lessons, canoe rides, etc, go to the beach park and do it there. They are almost half the price and were a lot better. When coming out of hotel head right till you get to the beach park.
You can go next door to the Surfrider and sit at a tables with chairs and order food and cocktails while enjoying a great view.
Not my favorite hotel in Waikiki. Since room and bedding and balcony and comfort are important, they missed on these
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- Also Known As:
- Outrigger Waikiki On The Beach Hotel Honolulu
- Outrigger Hotel Honolulu
- Outrigger Waikiki Beach Resort Hawaii/Honolulu
- Outrigger Honolulu
- Honolulu Outrigger