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“The Place to Be...in Waikiki”

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Outrigger Waikiki Beach Resort
Ranked #15 of 84 Hotels in Honolulu
Certificate of Excellence
Port Saint Lucie, Florida
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“The Place to Be...in Waikiki”
Reviewed October 10, 2013 via mobile

Been to Waikiki many times but first time here....great atmosphere...service...and fun. This really is the place to be if you like the crowds and lively people. Always lively. The adjacent hotels will are very quiet and subdued. Dukes is great! For food, drinks ans music....and right on the beach!

Stayed October 2013, traveled as a couple
Helpful?
1 Thank Guy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, October 16, 2013
Aloha Guy A. Thank you for choosing the Outrigger Waikiki on the Beach for the first time. Coming from a regular return visitor to Waikiki, your 5-star rating of our property is humbly appreciated. Mahalo Nui Loa. We hope to welcome you back on your next visit to paradise.
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4,657 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,360)
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English first
Wilmington, Delaware
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 10, 2013

We stayed at the Outrigger Waikiki Sept. 26-Oct. 1, 2013. It was our first stay in Hawaii and really had a hard time choosing a hotel. The hotel is right in the center of waikiki right on the beach. Our room was very comfortable and clean and we especially enjoyed the ocean view from our patio. Had breakfast and evening drinks on the patio every day. Since the room had a small usable refrigerator vs. mini bar, we were able to stock some salads, drinks, etc. Upgrade to "ocean view was worth it. Hotel staff, especially, car valets, were very helpful and courteous. Not the fanciest lobby, but has all the conviences of shops and dining choices on site. and central location that it made it the right choice for us. Would stay there again.

Room Tip: I would choose an "ocean view" room over an "ocean front" room because the ocean...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank chasmcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, October 16, 2013
Aloha chasmci. Thank you for choosing to stay at the Outrigger Waikiki on the Beach during your first visit to Hawai`i. We are glad you enjoyed our central location, comfortable and clean rooms, ocean views and courteous staff. Mahalo Nui Loa.
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Brisbane
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 10, 2013

Stayed at both the Sheraton Waikiki and Outrigger on the Beach with our teenage daughters and although the Sheraton is definitely larger and grander we much preferred our stay at the Outrigger. We had almost identical aspects with premium rooms on upper levels so the comparison was made easy. The room at the Outrigger was 25% larger with a better bathroom, wider, but still fairly small balcony and felt much more livable. Decor was modern and sleep quality good although some of the rooms near the lifts may be a little noisy. WiFi was included in the rate and was fast with few dropouts. The swimming pool needs refurbishment and looked unappealing but who cares when Waikiki Beach is at your doorstep. Be warned this hotel has live music playing at Dukes directly below which can be loud until 11pm on the weekends but for us this just added value as we had constant free entertainment. Sitting in the afternoons on the balcony with a beer or a coffee above the beach with a setting sun is difficult to beat. Staff weren't very upbeat but that didn't detract from our enjoyment of the hotel. They give breakfast coupons which can be used at three venues. We had the buffet at Dukes on the first morning but food wasn't great and much preferred to grab a coffee and muffin from Seattle's Best Coffee in the lobby and sit on our balcony. They had great food, nice coffee and all staff there were really friendly. If we (and others) did have one gripe with the Outrigger it was the buttonless elevators that require you to swipe your room key outside the elevator and key in your room level. This led to large groups of people massing outside and trying to force themselves into one elevator with lengthy delays. Would definitely stay here again with great proximity to bus routes, rental cars and great shopping we had a very enjoyable time at the Outrigger.

Room Tip: Most rooms have at least some sort of ocean view.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tevman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, October 15, 2013
Aloha tevman. Thank you for choosing the Outrigger Waikiki on the Beach for your family vacation. We are glad you were able to compare our property with the Sheraton Waikiki Hotel. While we are a smaller property, many guests prefer our warm and personable Hawaiian feel throughout the building. Our reasonable room rates, without resort fees include free wireless internet and free calls to the U.S. mainland and Canada. We appreciate your feedback about our restaurants and elevators. We also can't wait until you come back for another wonderful visit. Mahalo Nui Loa.
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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 10, 2013 via mobile

We booked our vacation thru Hawaiian Airlines and come to find out THEY booked the wrong Outrigger! When we arrived at the Outrigger Reef we knew immediately we were at the wrong hotel. When I called Hawaiian Airlines I was on hold for close to 40 min, being transferred and given numerous numbers to call with no resolution. Finally I walked over to the Outrigger Waikiki and sat down with Front Desk agent Ricky who was understanding and willing to help! After a couple phone calls a couple faxes and what seemed like a long while Ricky pulled thru. We went from a two star hotel back to the comfort of the only hotel we stay at when on the island. Cheers, and Mahalo to Ricky for taking the time to help out. This was Hawaiian hospitality at its best...........

Stayed October 2013, traveled as a couple
Helpful?
1 Thank Dean V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, October 14, 2013
Aloha Dean V. Thank you for staying at the Outrigger Waikiki on the Beach every time you visit Oahu. We truly appreciate your continued patronage. Your positive comments about our Guest Service Representative, Ricky, will be proudly shared with his managers and co-workers. We are delighted to have Ricky on our team as he demonstrates Hawaiian hospitality at its best on a daily basis. Mahalo Nui Loa.
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Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 8, 2013

Very disappointing. The layout of this hotel is awful, to access the pool you have to cross through a public restaurant or the side of the building where the wash machines are. It doesn't have the atmosphere of a hotel, it is like a public shopping. The pool can be used by public as there is no control. I personally watch people coming in from street and get changed in the lobby bathroom to use the pool. The hotel looks old, the staff in the reception are not polite, don't give any information about the hotel, gym, etc, and don't know words as Sir, Madam, sorry...
I have no idea how this hotel can be classified as 4 stars, I would not give 3 stars. With the price charged we could stay in a much better hotel. I will never stay in this hotel again.

Room Tip: Choose a different hotel.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maga0808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, October 14, 2013
Aloha Maga0808. Thank you for choosing at the Outrigger Waikiki on the Beach. We are very sorry you were not satisfied with your stay here. Thank you for taking the time to provide some feedback for our management team. Mahalo Nui Loa.
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Perth
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 8, 2013 via mobile

What an amazing view from our room .. Wow ! Could'nt find a better location. Friendly staff , bathrooms could do with a refurb , good size room . Overall a good place to stay, paying for the location .

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bella072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, October 14, 2013
Aloha bella072. Thank you for choosing the Outrigger Waikiki on the Beach. Your compliments about our unbeatable location, amazing views, friendly staff and spacious rooms are truly appreciated. Mahalo Nui Loa.
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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 8, 2013

We have stayed at this hotel 3 times and I wouldn't stay any where else. The location is fabulous, right on the beach and walking distance to just about anywhere. The staff here is so friendly and very helpful. They have a number of restaurants on site and they are all fantastic. I don't have any complaints, just a great place to stay

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ozzydog13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, October 14, 2013
Aloha ozzydog13. Thank you very much for continuing to stay at the Outrigger Waikiki on the Beach. Your loyal patronage is very important to us and we hope to welcome you and your family back for a 4th fantastic visit. Mahalo Nui Loa.
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Additional Information about Outrigger Waikiki Beach Resort

Property: Outrigger Waikiki Beach Resort
Address: 2335 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2941
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Honolulu
#8 On the Beach Hotel in Honolulu
#9 Family Hotel in Honolulu
#9 Luxury Hotel in Honolulu
#15 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Outrigger Waikiki Beach Resort 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Outrigger Waikiki On The Beach Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Waikiki Beach Resort Hawaii/Honolulu
Outrigger Honolulu
Honolulu Outrigger

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