I am staying here now, and knew that the elevators were being worked on. HOWEVER, I did not realize that I would sometimes have to wait for 10 minutes for an elevator that had room for a teen and 2 average sized adults. I tried to use the stairs one one occasion, the stair well was clearly marked as a fire escape, and when a group of us got to the bottom, the door was marked as not an exit and was not able to be opened from the stairwell. Good thing there wasn't actually a fire or we would have been stuck. Had to go up a flight of stairs to come out on the 1st floor to get on the elevator to the lower lobby.
The pool is very small and there are not enough lounging chairs. People come out early to claim a group of chairs, and they never seem to actually use them. I was out there for a few hours this morning, and despite the sign posted at the towel check out stating that if you do not use your chair, after 90 minutes you will lose your spot. A few hours after I left the pool area, those chairs were STILL being saved by the same people. The hot tub is also small compared to the 2 at the reef, and it is full of children every time we attempted to use it.
I attempted to move my reservation to the Outrigger Reef, and was told that the cost would be double what I am paying now. NO EXCEPTIONS to the fact that I booked in February and we are repeat Outrigger customers here on Oahu.
Plus side? The room is clean and the staff are very friendly. The pull out couch is surprisingly comfortable as well.
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- Also Known As:
- Outrigger Waikiki On The Beach Hotel Honolulu
- Outrigger Hotel Honolulu
- Outrigger Waikiki Beach Resort Hawaii/Honolulu
- Outrigger Honolulu
- Honolulu Outrigger