My husband and I (late 40’s) stayed here for 7 nights beginning 1/23. The pool had just opened and was quite a hit with the children, as it has a water slide. There is a small spa at the pool, as well – with emphasis on “small.” Having read earlier reviews, I can say that some “issues” seem to have been resolved. My thoughts on our stay:
Check in was a breeze. Although we were a bit confused and showed up at the HOTEL part of The Hilton. We did not realize the Grand Waikikian had a separate area/location for checking in. We were also presented with leis, which was a nice touch.
The new 1-bedroom condo (I’m not sure what it’s officially called, so I’ll refer to it as a condo.) was spacious, well appointed, loved the large garden tub connected to the bedroom, loved the large balcony. The kitchen was well appointed with dishwashing liquid, laundry detergent, coffee maker, coffee, tea fridge with ice maker, rice cooker, paper towels, microwave – really everything we needed. The granite countertops in the kitchen and bathroom are what one would expect at a new Hilton.
It is my understanding that internet is free if you stay at the Grand Waikikian, although we did not bring laptops.
The furniture was comfortable. The king-sized bed was heavenly. Plenty of pillows and soooffffffttttt linens…although I suppose being so new, the linens did shed and my husband and I would wake up with white fuzz balls in our hair an on our black night clothes (minor complaint). There is a flat-panel TV in the living room and bedroom.
The bathroom has a separate shower and plush towels. There are drawers for your toiletries to keep them out of sight. One thing that was missing was a vanity mirror (minor complaint).
I wondered if we would be bothered by outside noise. We were not! It was so quiet, we slept like babies! There was a small, but sufficient in-room safe in the closet. The a/c kept the room nice and cool. There was no hint of cigarette smoke or any other smell for that matter. It’s hard to imagine that someone would smoke in the rooms, as there is a law prohibiting smoking in most places in Hawaii except for at the beach and on public sidewalks.
When we tried to use the washing machine in the room, it definitely needed to be reset. If this is a glitch or is “the norm,” it would help if management posted a note near the washer explaining how to reset the washer so that it will come on.
Getting to the elevator to actually get to your floor is a bit tricky from the check-in area. It’s kind of like a maze, and the first elevator will take you down to the parking lot, so it would be advisable to post signs such as “elevator to parking garage,” and “elevator to rooms.”
We found that taking the parking lot elevator down to ground level would put us right at the street next to an ABC shop, restaurants and other conveniences.
There was still some ongoing construction at the building and pool; but these were minor nuisances at most. The fountain at the entrance to the building leading toward the elevator was being completed, so on some days we had to walk by construction noise and the smell of what can only be described as “airplane glue.” I assume that was a temporary issue. The pool restaurant was not completed, so there was no opportunity to get a quick bite while staying near the pool. Again, a minor inconvenience. Being able to ask for and receive as many towels as we wanted – and not having to return them was convenient.
The lounge chairs at the new pool were definitely side-by-side, so it would have been better to have a larger lounge area around the pool and adjacent to the lagoon (which is lovely, by the way); but that seems to be the norm at most hotels. People do put towels out early in the day to reserve lounge chairs which many do not use. Someone should come up with a universal solution to this “unused lounge chair held captive” approach to allow those of us who actually LOUNGE IN CHAIRS ALL DAY a chance to use them. Also, I do not understand why there are no umbrellas around the new pool to allow shade for those of us who do not want to bake and burn. It was lovely not smelling cigarette smoke from folks around the pool, so three cheers for the no-smoking law in Hawaii. I would say my biggest complaint is that I would have liked to seen more open lounge chair surface areas and an option to lounge under an umbrella.
Thus far, I have not read anyone mention the hospitality floor at the Grand Waikikian. It is reserved for those who have checked in before their room is available and also those who need a place to stay after they have checked out. It reminded me of the first-class lounges at airports. There are drinks, snacks, a place to store luggage, separate sitting areas with televisions, and I believe we were told that there are even showers for use. This is a nice option that will certainly come in handy for a lot of guests.
I am a very picky traveler who is more likely to give a negative review versus a positive one. So all in all, it was a good experience, and I would recommend the Grand Waikikian for the spacious and new rooms, and the ease of walking next door to dine at the many restaurants, shops, and the various other pools on the grounds of this massive property located on one of the widest beaches on Waikiki.
- Official Description (provided by the hotel):
- Grand Waikikian by Hilton Grand Vacations is located on the grounds of the Hilton Hawaiian Village. This 38-story tower heralds a new era of elegance in the oceanfront paradise of Waikiki, a Hawaii destination of romance and dreams, of cultures and cuisines. With the surrounding Hawaiian Village at your doorstep, you can dine in over 20 restaurants and lounges, find that perfect souvenir, or enjoy a wide variety of activities the whole family will enjoy. Enjoy six swimming pools including the new Paradise Pool at Grand Waikikian by Hilton Grand Vacations. Accommodations include one and two bedroom suites. ... more less
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- Also Known As:
- Grand Waikikian Suites By Hilton Grand Vacations Hotel Honolulu
- Hilton Hotels Honolulu
- Hilton Hotel Honolulu
- Grand Waikikian By Hilton Grand Vacations Hawaii/Honolulu