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“Discover Tours Oahu to Big Island Volcano Eco Night Tour - Don't Bother”

Discover Hawaii Tours
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Oahu Circle Island Tour
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Small-Group Oahu Ultimate Circle Island Eco-Adventure
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Pearl Harbor, Dole Plantation and Polynesian Cultural Center Tour from Waikiki
Ranked #20 of 332 Tours in Honolulu
Certificate of Excellence
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Owner description: Leave those giant motor coaches to the herd. Savvy travelers join Discover Hawaii Tours on our small-group tours that include the Road to Hana, island sightseeing, eco tours, private tours and much more. Our huge selection of tours and our friendly, professional tour guides create an unforgettable experience of Hawaii that you'll love. We want you to feel at home in our islands, and it's our mission to provide the perfect tour for your Hawaiian vacation. We want you to love our tours so much that you’ll tell your friends! Since 1995, we’ve hand-selected the finest tour guides in the islands. Our guides are experts on Hawaiian history and culture, including Pearl Harbor and ancient Hawaiian folklore. When you choose Discover Hawaii Tours, your tour guide will be as memorable as the breathtaking sights around you.Discover Hawaii Tours is a locally owned and operated company with headquarters in Honolulu.
Northwich, United Kingdom
Level 3 Contributor
9 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“Discover Tours Oahu to Big Island Volcano Eco Night Tour - Don't Bother”
Reviewed May 14, 2010

We were visiting the Islands of Hawaii on a "Holiday of a Lifetime" and decided to book the one day Oahu to Big Island Volcano Eco Night Tour (33A) through Hawaii Activities & Discover so that we could experience the Hawaii Volcano National Park.

The trip was a disaster, as firstly Hawaii Activities forgot to advise us that our flight Check In time at Honolulu airport had been changed from 10:00 a.m. to 7:30 a.m. We duly arrived at Honolulu airport to be told that our flight had already gone. We did however manage to re-arrange this trip for the following day and managed to get to Big Island by air on time on the following day.

Once on Big Island we spent the morning viewing Banyan trees, a Japanese garden, a very nice waterfall and a Macadonia Nut factory, not exactly what we had expected!

We were then transported to the Volcano Golf & Country Club for lunch, poor location and food quality, where we were then expected to pay for our lunch on top of our already extortionate tour fee!

The afternoon consisted of visiting several Volcano viewing sites, all very nice, and we were building up to our Volcano Night Eco Tour! Again we duly arrived to view the lava flowing into the sea at night only to be told that we must be back on our tour bus by 7:00 p.m. in order to get back to Hilo airport for our flight back to Honolulu. Unfortunately the sun did not completely set until around 7:30 p.m. so we were unable to glimpse any molten lava moving down the hillside or into the sea, our main reason for taking the trip.

We paid $649.18 for the two of us for this experience, which in our opinion was grossly over rated and over priced. Our advice would be to think twice before paying a large amount of money in future for this tour.

4 Thank TdotMdot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eagle744, Guest Relations Manager at Discover Hawaii Tours, responded to this review, May 18, 2010
We were saddened to read that there were aspects of your tour with us that were different from your expectations. It is always our goal to have our guests enjoy their time with us, and take it very seriously when that doesn’t happen.

One thing we are very particular about, both on our Web site and on those of our partners such as Hawaii Activities, is having accurate information. After reading your posting, I immediately checked Hawaii Activities’ site, to see if that could be the source of your disappointment regarding lunch and lava viewing, but they’re quite clear there, explaining that lunch is no-host, and that lava viewing is not guaranteed. Additionally, the tour is not billed on their site nor ours as a “Night tour,” since the time of nightfall varies throughout the year, while the times of flights do not. 7:00pm in January is noticeably darker than 7:00pm in May, but the last flights to the other islands still depart at the same times. Of course we wish there were later flights so our guests could stay at the lava-viewing area longer, but so far the airlines have not scheduled these.

We appreciate your taking the time to write, and hope this helps answer your concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,760 reviews from our community

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Grand Prairie, Texas
Level 1 Contributor
2 reviews
“Very Interesting Tour”
Reviewed May 12, 2010

Everything was as promised in the brochure. Very comprehensive tour. Tour guide was a local and was very knowledgeable of the area and its history. Tour was a smaller group which was also nice. We never felt rushed. We thought the price was reasonable as we priced the tour and airflight separately. Our tour included a trip to the Big Island Candy Factory which was very nice. We really had a good time and would recommend it if you are trying to see as much as possible in one day.

Thank hpalmbos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
17 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Great Place to Start”
Reviewed May 11, 2010

We did the Full Day Scenic Island Oahu Tour the day after we landed, and enjoyed it immensely. With our excellent guide Kona, we got a good overview of the island and learned a lot about its history and locations from an insiders perspective, which also helped us later to visit the places we particularly liked. As an excellent value would recommend this tour to anyone who has not been here before.

1 Thank Tmtbrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dodge City, Kansas
1 review
“Excellent Circle Island Tour”
Reviewed May 11, 2010

My husband and I really enjoyed the Circle Island Tour last week. Our guide Hana was excellent and he really provided personal attention to everyone on our tours needs and answered all questions. One thing I really thought was a plus is that Discover Hawaii Tours had fewer people in each group making our tour more enjoyable. Highly recommend this for a worry free, enjoyable tour.

Thank Charliesangel824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Junction, Colorado
2 reviews
“Usually not one for tours but this was great”
Reviewed May 11, 2010

Our tour with Pappy of Pearl Harbor, Dole, North Shore and Polynesian Cultural Center was excellent. Pappy, our guide, was very knowledgable, engaging and just a really nice guy. He held a very tight schedule (which I appreciated very much), gave us some helpful tips for photos and even shopping.

The combined value over paying individual enrty fees was a definatge cost savings even without the tour guide and plus I didn't have to drive. Many many thanks.

Terry Sullivan Grand Junction Co

Thank HighNoonBuilder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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