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“Tour cancelled not notified”

Discover Hawaii Tours
Book In Advance
More Info
$104.70*
and up
Oahu Circle Island Tour
More Info
$136.12*
and up
Small-Group Oahu Ultimate Circle Island Eco-Adventure
More Info
$188.47*
and up
Pearl Harbor, Dole Plantation and Polynesian Cultural Center Tour from Waikiki
Ranked #20 of 332 Tours in Honolulu
Certificate of Excellence
More attraction details
Attraction details
Owner description: Leave those giant motor coaches to the herd. Savvy travelers join Discover Hawaii Tours on our small-group tours that include the Road to Hana, island sightseeing, eco tours, private tours and much more. Our huge selection of tours and our friendly, professional tour guides create an unforgettable experience of Hawaii that you'll love. We want you to feel at home in our islands, and it's our mission to provide the perfect tour for your Hawaiian vacation. We want you to love our tours so much that you’ll tell your friends! Since 1995, we’ve hand-selected the finest tour guides in the islands. Our guides are experts on Hawaiian history and culture, including Pearl Harbor and ancient Hawaiian folklore. When you choose Discover Hawaii Tours, your tour guide will be as memorable as the breathtaking sights around you.Discover Hawaii Tours is a locally owned and operated company with headquarters in Honolulu.
Sydney, Australia
Level 3 Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Tour cancelled not notified”
Reviewed June 24, 2014

I booked and paid for my tour well over a month before arriving in Hawaii, as I was only there 6 days I organised what I could prior to leaving. On the 21/6 we set our alarm for 6.30 as tour pick up was 7.25 at 7.40 we contacted the tour company who advised us our tour was cancelled. We were told they didn't call because we didn't leave our mobile number even though they had the details of the hotel we were staying at. I asked for the name of the person I was speaking to as I had to contact the vendor I bought the tour from for a refund and he hung up on me. Another person did call us back later and offer to do the refund.

Visited June 2014
Helpful?
2 Thank beaky_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiscoverHawaiiTours, Manager at Discover Hawaii Tours, responded to this review, July 2, 2014
We continually strive to deliver the best tour experience possible to each and every guest, and we are sorry you had this experience. Kindly let us know what day you were to tour with us so we may address this situation. We value your time, business and feedback. Please direct message us at jackie@discoverhawaiitours.com.
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Sydney, Australia
Level 3 Contributor
21 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
“circle island tour”
Reviewed June 21, 2014

highly recommend it! we got to see movie attractions, swim in a waterfall, visit many beaches.
the guide knows a lot about Hawaii, Christine was great

Visited May 2014
Helpful?
1 Thank fraz09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiscoverHawaiiTours, Manager at Discover Hawaii Tours, responded to this review, June 22, 2014
Mahalo for the gracious review. We are glad to know Christine took good care of you on the Circle Island Tour. It was our pleasure to take you along and share our culture and heritage we're so proud of. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maui, Hawaii
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Day trip from Maui to Oahu”
Reviewed June 20, 2014

Our group of 8 booked a flight from Maui to Oahu to see Pearl Harbor. The charter plane with you arranged for us with Royal Pacific Air was nothing short of amazing. Our pilot, Sean, was professional, personable and prompt. Upon our arrival, we were greeted by our driver named Rick. The personal time and attention he gave to our group was impressive. We will definitely book activities with your company in the future.

Visited June 2014
Helpful?
1 Thank Kellie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiscoverHawaiiTours, Manager at Discover Hawaii Tours, responded to this review, June 22, 2014
Mahalo for the gracious review. We are glad to know that Sean and Rick took good care of you and your group on the flight and Pearl Harbor tour. It was our pleasure to take you along and share the culture and heritage we're so proud of. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 3 Contributor
11 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Had a great day With Special K !”
Reviewed June 20, 2014

Aloha. We took the total Pearl Harbor tour on 6-3-14 had Koko or "Special K" as our guide. Had a wonderful trip, very informative local young man. Gave you plenty of freedom to roam around the sights we visited. Pearl Harbor, Arizona Memorial, Missouri battleship, Punch Bowl, and quick city tour. We had a bit to eat on the bus. Overall a great experience for a bus tour. Would highly recommend this company for a professional tour. Very friendly and professional. A great time for whole family. Small buses with 24 people on bus, not 60, makes for a much better trip.

Visited June 2014
Helpful?
1 Thank BLland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiscoverHawaiiTours, Manager at Discover Hawaii Tours, responded to this review, June 22, 2014
Mahalo for the gracious review. We are glad to know Koko took good care of you on your Pearl Harbor tour. It was our pleasure to take you along and share the culture and heritage we're so proud of. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ft.laudedale
Level 1 Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“first time hawaii”
Reviewed June 20, 2014

I would like to thank Tavita, Andrew and the staff of Discover Hawaii tours for being very well organised.On my first time visit, i traveled with my 2 daughters( adults) and mom and was grateful for their time and expertise in , showing us the beautiful sights and providing detailed explanation of all the scenes. Excellent company and would definitely like to compliment Tavita and Andrew. I would definitely recomend to others

Visited June 2014
Helpful?
Thank kamaldaye m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiscoverHawaiiTours, Manager at Discover Hawaii Tours, responded to this review, June 22, 2014
Mahalo for the gracious review. We are glad to know our staff took excellent care of you and your family. It was our pleasure to take you along and share the culture and heritage we're so proud of. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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