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“Great Location but crap breakfast” 3 of 5 bubbles
Review of Holiday Inn Resort Waikiki Beachcomber

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Holiday Inn Resort Waikiki Beachcomber
Ranked #31 of 84 Hotels in Honolulu
Certificate of Excellence
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Location but crap breakfast”
3 of 5 bubbles Reviewed August 16, 2013

The biggest plus point of the hotel is the location. Right in front of Cheesecake Factory and above Macys, its just perfect.
The hotel rooms are good size. So all good. They have their own laundry which is handy. Pool is not bad either.
Negative and biggest one is do not include breakfast in your booking if you are staying for more than one night, Jimmy Buffet will serve you the same crappy breakfast with no variety for all days you stay. Not worth it. Worst of the lot.You are better off going to Dennys or iHope where you can choose something different everyday.

Lifts are so slow that people get in whatever direction it goes. 4 lifts but it takes ages for you to find one.

One more biggest negative for people from Australia is that all flights reach there early morning. But rooms are not available till 3. So if you want to crash, book an extra night or you have to wait in the lobby for 5 hours.

Overall good location if you want to crash in a nice cosy place.But do not include breakfast.

Room Tip: Book an extra night if you coming from Australia. No breakfast
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank SydneyRockdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean N, General Manager at Holiday Inn Resort Waikiki Beachcomber, responded to this review, August 29, 2013
Aloha SydneyRockdale and thank you for your review on your recent Beachcomber stay! We're happy to hear you like our location and room size, and thank you for your comments on our breakfast - we'll be sure to pass on the feedback to restaurant management. We appreciate your business and support and look forward to welcoming you back to the Beachcomber in the near future. Mahalo, Dean.
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2,590 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (704)
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Lara, Australia
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed August 14, 2013

We stayed here from August 1 2013 until August 12 2013 and we were not disappointed. We knew the location prior to arriving but had no idea how amazing the ocean view room was, we paid a bit extra but it was worth it. We had a wonderful view of the 'Pink Palace' and to Diamond Head end and the ocean, it wa fabulous to sit on the balcony and soak it all up. We had a few little things that weren't working when we arrived and they were attended to so quickly and we didn't have to follow up at all. Our cleaner (Esperita, I think, apologies if the name is incorrect) was so friendly and always obliging and when we left she wished us well and she was fantastic. The front desk staff were incredibly helpful and overall I would recommend this hotel for anyone wanting a great hotel in Waikiki with such a central location everything you need is at your doorstep. All the staff were accommodating and we appreciated everything they did. We had a slight issue with a staff member on check out as she stated quite loudly 'your credit card has declined', it hadn't as it was a prepaid US currency card and it was resolved however she never apologised for this gaff and the manager certainly did as we went to him to pay the bill. He apologised for what she said and we appreciated that but she just stood there and didn't say a thing. We contacted Travelex in Australia and they confirmed the account was in credit as we already knew. Whilst we had no issue in her saying the card initially declined it was the manner in which she advised it and no doubt quite a few people in the lobby would have heard her. Hopefully she will not do this to anyone else and say it quietly. As this was only a minor hiccup it would not deter us from this lovely hotel. Highly recommend staying here if you are considering a visit to Waikiki.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Catbar57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean N, General Manager at Holiday Inn Resort Waikiki Beachcomber, responded to this review, August 19, 2013
Aloha catbar57 and thank you for your kind words and complete review of your recent Beachcomber stay! WOW - 12 days! That certainly qualifies you to be a bit of an expert on Waikiki and a Oahu vacation. We appreciate all of your compliments, and especially cherish you mentioning Esperita and the rest of our friendly, helpful and accommodating staff. Regarding the hiccup, thank you for pointing it out - we've already addressed the issue and will continue to improve in that area. Mahalo for your testimonial and we look forward to your return in the not-too-distant future. /Dean
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Sacramento, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 14, 2013

From beginning to end this was an absolutely wonderful stay ! Our room was very clean, small balcony with a couple of chairs to lookout at the ocean, Diamond Head and the International Market. The front desk staff was very friendly, housekeeping staff was very pleasant & made it a point to say 'aloha' as we walked by them. Plus they always seemed to have our room cleaned before 10am! Pool area was clean and comfortable. We found it to be very relaxing.
Location is great, just a short (3 minute) walk across the street to beautiful Waikiki Beach. Lots of restaurants in walking distance or dine at Jimmy Buffett's Margaritaville adjacent to the hotel. Shopping is very close, like across the street & right next door is the International Market Place.
I would definitely recommend staying at the Holiday Inn Beachcomber Resort Hotel, I know we will be back!

SactoSue

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sue N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean N, General Manager at Holiday Inn Resort Waikiki Beachcomber, responded to this review, August 19, 2013
Aloha SueN and thank you for your kind words about your recent Beachcomber stay! A wonderful stay and lots of Aloha are words we like to hear when folks describe their stay with us. Thank you for your compliments about our friendly, pleasant staff and great location. We truly appreciate and value your recommendation and look forward to your return in the not-too-distant future. Mahalo, Dean.
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Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed August 10, 2013 via mobile

The location is wonderful! It's close to shopping, great restaurants, and the international market. The room was cozy, but the view we had was amazing! It was so nice being able to sit on the balcony and just enjoy the ocean breeze. The beds were so soft and comfy. The bathroom was small, but nice overall. I loved that they had bath and body works products! The staff was friendly and housekeeping did a nice job tidying the room everyday. My only complaint is the elevators. Had to wait a long time and they often went to the wrong floor. It was frustrating at times. Nevertheless, I highly recommend and would stay again!

Stayed August 2013, traveled with family
Helpful?
3 Thank LbeforeE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean N, General Manager at Holiday Inn Resort Waikiki Beachcomber, responded to this review, August 19, 2013
Aloha LbeforeE and thank you for your comments on your recent Beachcomber stay! We appreciate your feedback and thank you for your business, support and recommendation. We're especially delighted to hear about our friendly staff and efficient housekeepers. Mahalo and we look forward to your return to the Holiday Inn Waikiki Beachcomber Resort in the near future! /Dean
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed August 10, 2013

The rooms are nice and clean, but like all things in Honolulu, are exceptionally expensive for what you get. Also in order to get the "partial ocean" view that you pay extra for, you have to hang your head out over the balcony to catch this partial view between other buildings and over the tops of other buildings and their airconditioning and other roof top infrastructure. We were in room 803 and asked to be moved but was only offered rooms on floor 2,4 or 6, which the lady at reception conceded were even worse. Asking to speak to the manager, and he managed to locate a room on floor 21 but the reality is, the view was the same cr@p, just on the other side of the building. I have seen larger pools at private "normal peoples" homes and it is totally inadequate for the number of rooms and people staying here. All in all this place was horrible and I have sent a formal compaint to both hotels.com and Holiday Inn for their misleading and deceptive description of "partial ocean" views, that really should be visible from the room and not after hanging your head over the balcony!

Room Tip: None of them. The ocean view rooms are really only "partial" view, given that you only cat...
See more room tips
  • Stayed August 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Zok I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean N, General Manager at Holiday Inn Resort Waikiki Beachcomber, responded to this review, August 16, 2013
Aloha Zok I and thank you for your comments on your recent Beachcomber visit! I'm sorry that we didn't meet your expectations. In addition to the disappointment of the view and pool size, if time permits, please reach out to me with additional specifics. If you do return to Honolulu in the near future, I'm asking you to consider contacting me in advance and I'll do everything possible to ensure a more pleasant stay. As you can see from our reviews, our hotel competes favorably in our class, and I'm confident that you'll enjoy your next stay with us. Mahalo, Dean.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed August 8, 2013

The staff at this hotel is amazing. They were very helpful and very accommodating. The hotel rooms were spacious, clean and comfortable. We couldn't have picked a better location as we were right on Kalakaua Avenue and within walking distances to Waikiki beach, many restaurants and lots of shopping.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Nulie18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean N, General Manager at Holiday Inn Resort Waikiki Beachcomber, responded to this review, August 16, 2013
Aloha Nulie18 and thank you for your kind words about your recent Beachcomber visit! Clean, comfortable rooms and amazing, helpful and accommodating staff are comments we love to hear and our team is most appreciative of your feedback. We thank you for your business and support and look forward to your return to the Beachcomber in the future. /Dean
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumming, Georgia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed August 8, 2013

This hotel visit was just OK. Paid to upgrade to an ocean view and had to get a stiff neck to see the ocean from the balcony. There are much nicer hotels to stay at for similar prices. We only stayed there since our friends stayed there. Next time we will be staying at another hotel. Was not worth the money. In our room we had a daily wake up call to the garbage truck right outside unloading the dumpsters.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DawnMattes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dean N, General Manager at Holiday Inn Resort Waikiki Beachcomber, responded to this review, August 16, 2013
Aloha DawnMattes and thank you for your review of your recent Beachcomber stay! I'm sorry to hear that you didn't enjoy your view and that you were awoken daily to the noise of the refuse trucks. I know it's of little consolation, but if you make the trip to Honolulu again in the future all the way from Georgia, please reach out to me and I'll do the best I can to ensure a pleasant stay. Thank you for your taking the time and providing us the feedback. Mahalo, Dean.
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Additional Information about Holiday Inn Resort Waikiki Beachcomber

Property: Holiday Inn Resort Waikiki Beachcomber
Address: 2300 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5049 (Formerly Ohana Waikiki Beachcomber)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Honolulu
#12 Family Hotel in Honolulu
#13 Spa Hotel in Honolulu
#21 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Resort Waikiki Beachcomber 3.5*
Number of rooms: 496
Official Description (provided by the hotel):
The Holiday Inn Resort Waikiki Beachcomber is a 496-room hotel conveniently located in the heart of Waikiki, just 300 steps to world famous Waikiki Beach. It is home to the Magic of Polynesia show, the one and only Jimmy Buffett's Restaurant & Bar, and Macy's Waikiki department store. ... more   less 
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Also Known As:
Holiday Inn Waikiki Beachcomber Hotel Honolulu
Ohana Waikiki Beachcomber Honolulu
Waikiki Beachcomber
Holiday Inn Resort Waikiki Beachcomber Hawaii/Honolulu

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