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“Beautiful Pink Palace of the Pacific”

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The Royal Hawaiian, a Luxury Collection Resort
Ranked #21 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed July 7, 2013

We just returned from a delightful stay at the RH. We had three junior garden suites for our extended family of twelve and everyone was very comfortable. Staff readily brought roll aways to each room for children. Every detail of our stay with the RH was smooth and perfect. The property is elegant and charming and the food is delicious. All of the staff were very friendly and made us all feel right at home. We loved the banana nut muffins left in the room on our first night! We can't imagine ever staying any other place and already are looking at the calendar trying to figure out the next visit! Simply put, we loved everything about The Royal Hawaiian!!

Room Tip: The garden suites have wonderful large rooms
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  • Stayed: June 2013, traveled with family
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3  Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded July 12, 2013

Dear Carol W.,
Thank you for taking the time to review your recent stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you and your family enjoyed your visit here with us and we truly appreciate your kind words regarding your experience. We look forward to extending our signature hospitality to you and your family again soon.
Warmest aloha,

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2,070 - 2,076 of 3,928 reviews

Reviewed July 7, 2013

I don't usually give 5 stars and think people who do are just caught up in the moment. But the Royal is exceptional. Rooms are very comfortable, service is good, child friendly, central Waikiki, right on the beach. It is like you are in a different world of calm and peace compared to the hustle and bussle of busy Waikiki. However its not cheap!
Food in their restaurant is exceptional and the balcony setting is wonderful.
I see the management responds to these reviews so a small gripe. Around the pool people "reserve" a deck chair by putting a book on it, then many seem to vanish. Half the deck chairs are just not used. You need a better system.

Room Tip: The Royal Grove is worth he extra $$
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  • Stayed: July 2013, traveled with family
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1  Thank LMPAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded July 9, 2013

Dear LMPAC,
We are honored and delighted to earn a five star review from you, as it seems you do not frequently offer such high marks - thank you very much. We are absolutely elated to learn of your great liking for our rooms, restaurants, service and convenient location. Thank you for the comment regarding the pool chaises. We experienced similar challenges with the beach chaises and have since implemented a rental system. We've shared your feedback with our pool and beach services team who gladly accepts such comments and will most certainly utilize this as they continue to strive to provide exceptional service. Thank you again for your review and of course for choosing to stay with us at The Royal Hawaiian, a Luxury Collection Resort.
Warmest aloha,

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Reviewed July 5, 2013

I can't say enough good things about the Pink Palace. The hotel had a wonderful historical feel to it, the staff bent over backwards to please, steps away from the best shopping, etc.... We ate breakfast with Diamond Head in the background. My oldest has autism and the calm, quiet atmosphere was a perfect fit for him. It is pricey but worth every penny.

  • Stayed: June 2013, traveled with family
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2  Thank CSJ70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded July 9, 2013

Dear CSJ70,
We are delighted to learn that you enjoyed your time here with us at The Royal Hawaiian, a Luxury Collection Resort. It's always so wonderful to hear from our guests about how much they enjoyed the hotel, the views and of course our tranquil setting in the heart of Waikiki. We elated to hear that our hotel provided an ideal atmosphere for your eldest son to relax and enjoy his vacation. Thank you again for your kind comments and we look forward to welcoming you back to the Pink Palace of the Pacific.
Warmest aloha,

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Reviewed July 5, 2013

We have stayed at The Royal Hawaiian many times, over many years...and truly love it ! Although it is located in the very heart of busy Waikiki, it is quiet, peaceful...and elegant. From the moment of arrival, until the (always sad) moment of departure, The Royal lives up to it's reputation as a world class hotel. The restaurants are superb, the staff is terrific, and the overall ambiance is the kind of thing that one expects from a top end hotel. My only complaint is that when the hotel closed for a few months a couple of years ago, they changed the hotel logo from the beautiful script spelling of "The Royal Hawaiian", to the original, which doesn't really compare.

  • Stayed: February 2013, traveled as a couple
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1  Thank Chuck C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded July 9, 2013

Dear Chuck C,
We are elated to learn that you had a wonderful stay with us here at The Royal Hawaiian, a Luxury Collection Resort. Thank you not just for your lovely comments about our grounds and ambassadors, but also for your continued loyalty to our hotel over the years - we truly appreciate this and we hope to welcome you back home again soon.
Warmest aloha,

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Reviewed July 4, 2013

This review is way over due! Been there with my husband four years ago, we first were in Maui for 5 nights and landed in the wonderful Honolulu for 5 nights as well. This hotel is amazing, it is luxurious in every way. The pool bar has the best appetizers and marga pizza ever! This is a great spot its so peaceful and then leaving the hotel is a city life with a whole bunch of places to walk to. I loved the ABC stores, they had almost anything that you might need for very cheap prices. You get both of both worlds a peaceful yet party kind of atmosphere!

Room Tip: High Ocean View Rooms are the best!
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  • Stayed: August 2012, traveled as a couple
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1  Thank Edona A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded July 5, 2013

Dear Edona A,
Thank you so very much for your delightful review of The Royal Hawaiian, a Luxury Collection Resort. We are elated to learn that you had an exceptional experience here with us and we appreciate your honest and enthusiastic comments. We hope to welcome you back to The Royal Hawaiian soon.
Warmest aloha,

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Reviewed June 30, 2013

From the moment you enter the foyer, the expansive lobby and the view through to Waikiki Beach you know this is going to be a good stay. The rooms are tastefully decorated, with all your needs met. Fresh Banana Bread complete wit the recipe was brought to our room within half an hour of check-in. The hotel is quiet despite the fact it is in one of the busiest areas of Waikiki. The formal dining restaurant is excellent, good wines, great food and excellent service.

Room Tip: We have had a 'garden room' both times. Very tranquil.
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  • Stayed: August 2012, traveled as a couple
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1  Thank 210Lori48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded July 2, 2013

Dear 210Lori48,
We are absolutely thrilled to learn that had an exceptional experience with us here at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you enjoyed the fresh banana bread and we hope that you will find time to try the recipe yourself! We may be a little bias, but we also agree that our dining options at Azure, Surf Lanai and the Mai Tai Bar are excellent. We truly appreciate your kind review and we look forward to welcoming you again soon to the "Pink Palace of the Pacific."
Warmest aloha,

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Reviewed June 30, 2013

I’d always wanted to stay here, so this time we saved up and treated ourselves to a stay at this amazing hotel! The architecture, the history, the attention to detail, everything was perfect! The staff was professional and friendly, the food was great. And it’s right on the beach! I can’t even begin to relate all the little things that made this hotel so perfect – so just go… see for yourself. Even if its just stopping by the Mai Tai Bar for a mai tai at sunset! The Surf Lanai Bar has a Pink Haupia Cake that's one of the best things I’ve ever eaten! Yes, I’m being very enthusiastic, but it really was amazing.

  • Stayed: June 2013, traveled as a couple
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1  Thank WrightTravelAgency
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded July 2, 2013

Dear TravelDreamsAgency,
We are elated to learn that you had an exceptional experience with us here at The Royal Hawaiian, a Luxury Collection Resort. Thank you for sharing you appreciation for our hotel's design and decor, as our team takes great pride and care in preserving this historical building, and we are truly delighted when our guests share this with us. Call us bias, but we must agree with you that our Mai Tai Bar and Surf Lanai offer wonderfully delicious options and unmatched views. We hope to welcome you again soon to the "Pink Palace of the Pacific."
Warmest aloha,

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Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#11 On the Beach Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
Price Range: $385 - $831 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Official Description (provided by the hotel):
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Hawaii/Honolulu

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