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The Kahala Hotel & Resort
Ranked #5 of 84 Hotels in Honolulu
Certificate of Excellence
Vernal
2 reviews
“Nice”
4 of 5 bubbles Reviewed March 5, 2014

We enjoyed our stay at the Kahala, staff was friendly and plenty to do around the resort. We didn't compare any of the other resorts as far as price but had a good time. We had a poor event in one of the restaurants due to lack of staffing I believe but that was the only issue

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this review, March 13, 2014
Aloha Dennis,

Mahalo for taking the time to share your experience with us. Your feedback is very important to us. It sounds like you had a lovely stay and I have share your comment about the restaurant with our F&B Director.

We look forward to welcoming you back for your next Hawaiian vacation.

Warmest aloha,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,657 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (531)
Date | Rating
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  • Chinese (Simplified) first
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English first
Honolulu
1 review
5 of 5 bubbles Reviewed March 5, 2014

My husband and I stayed at the Kahala Resort and upon check in, the entire staff was very helpful and courteous. Our room was beautiful and the housekeeping staff was always very good at keeping everything nice and clean. And the turn down service at night was wonderful! We could not have asked for anything more. It was by far one of the most beautiful places we have ever been and everyone was so nice and helpful. We hope to return one day and hope to stay again! Thank you Kahala for making our vacation wonderful!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lori Norman T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this review, March 13, 2014
Aloha Ms. Norman,

Mahalo for the wonderful complements. We are delighted to hear that you had such an exceptional stay.

Our Staff has a commitment to each guest to create exceptional experiences. We take pride in continuing the legacy of The Kahala’s iconic service levels. Your kind compliments have been shared with our managers and staff.

We look forward to the welcoming you back to our beautiful island home for our next Hawaiian vacation.

Warmest aloha,
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A TripAdvisor Member
5 of 5 bubbles Reviewed March 4, 2014

The Kahala is staffed by wonderfully kind and attentive people. The property is away from the hustle and bustle of Waikiki and offers 4 different restaurants. We went off property for some sight seeing and hikes, but other than that felt very comfortable to stay and enjoy the beach. There were long boards, lounge chairs and umbrellas always available. We sampled 4 out of 5 of the restaurants and found the food to be mostly excellent. It was a beautiful time. Thank you Kahala!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this review, March 13, 2014
Aloha,

We were delighted to hear that The Kahala Hotel and Resort was the destination of choice for your Hawaiian vacation.

Rest and relaxation is a veiled treasure enjoyed by many of our guests. The captivating view and landscape holds your mind at repose and allows you to enjoy the moment. We are delighted to hear that you experience this first hand and enjoyed all the amenities the resort has to offer.

Thank you for your review. We look forward to welcoming you back to The Kahala Hotel & Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina, United States
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 4, 2014

HUGE rooms, very well appointed, sweet and attentive staff and a 5 star restaurant. This was by far he best place we stayed while visiting Hawaii. We really enjoyed the restaurant and private beach area.

Room Tip: We stayed in a mountain view room and were not disappointed at all. In fact, i may choose it over a...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rod F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this review, March 5, 2014
Aloha Rod F,

Thank you for taking a moment to share your experience at The Kahala Hotel & Resort.

We are delighted to hear that The Kahala was your destination of choice in Hawaii and pleased to that you received attentive service from our hotel associates. Your compliments will be shared with our culinary team and the rest of the hotel associates. We look forward to the opportunity to welcoming you back for your next Hawaiian vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 4, 2014

One of the hidden gems of Honolulu. Personalized service, expansive well appointed rooms and a well laid out pool area all combine to make this a must stop hotel. The fun begins as you exit the hotel to the enormous lake, home to 5 bottle-nosed dolphins. Cross the bridge and relax by the pool or take a stroll to the private beach on meters further on. Dynamic and attentive service is a plus poolside while the food in any of the onsite restaurants is superb.

Everything is at your fingertips at this five star resort

  • Stayed February 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Travis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this review, March 13, 2014
Aloha Travis,

It is a joy to read your recent review of The Kahala Hotel & Resort. Our staff strives to provide uncompromising service to all our guests and we are pleased to read you experienced this first hand.

Thank you for your kind words and we hope you will visit The Kahala Hotel & Resort again soon.

Warmest aloha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
122 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed March 1, 2014

Room was large, nicely decorated, very comfortable, nice bathroom, tommy bahama toiletries, nice knitted robe, Staff very friendly, respectful, accomodating. Restaurant and seaside grill had good selection menu, prompt service, absolutely no complaints and i stay in alot of hotels and can be critical.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skywalker102014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this review, March 5, 2014
Aloha Skywalker102014 ,

Thank you for taking the time to share your experience with us. It is with complete joy to read your kind compliments about our hotel associates and the exceptional services you experienced first hand.

We believe The Kahala Hotel & Resort epitomizes the elegance and grace unique in the Hawaiian value of ho’okipa. This is the welcoming of guests and strangers alike with complete generosity of Aloha spirit and hospitality. Hearing feedback from guests such as you is one of the many reasons our associates are so proud to be a part of The Kahala Hotel & Resort.

We will be sure to share your compliments with our associates. We look forward to welcoming your ‘ohana back to our beautiful island home.
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Michigan
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed March 1, 2014

This is a beautiful place. The room was spacious and clean. The staff is very attentive and makes a point to know your name. The ocean animals--dolphins, turtles and so forth make for a nice environment. This place is secluded and expensive. You will pay hefty prices for anything and everything but they do have a shuttle that will take you into Waikii. Watching the sun come up from our balcony...priceless.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hockeygypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this review, March 5, 2014
Aloha hockeygypsy,

Thank you for taking the time to share your experience at The Kahala Hotel & Resort. We sincerely appreciate your recognition.

The exclusivity of our location, unrivaled accommodations and exceptional hotel associates are the foundations of The Kahala Hotel & Resort. We pride ourselves on our personalized service, and we are delighted that you were able to experience this first hand. I will be sure to share your kind comments with our hotel associates and mangers.

We look forward to welcoming you back to The Kahala as our ohana.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Kahala Hotel & Resort

Property: The Kahala Hotel & Resort
Address: 5000 Kahala Avenue, Honolulu, Oahu, HI 96816-5411
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Honolulu
#2 On the Beach Hotel in Honolulu
#3 Top resorts Hotel in Honolulu
#4 Business Hotel in Honolulu
#4 Spa Hotel in Honolulu
#4 Luxury Hotel in Honolulu
#6 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Kahala Hotel & Resort 5*
Number of rooms: 338
Official Description (provided by the hotel):
The Kahala Hotel & Resort is Hawaii's reigning luxury resort, set on a secluded beach just ten minutes from the world class shopping and entertainment of Waikiki. This legendary hideaway resort in Honolulu's plush Kahala district is a favorite with presidents, international royalty and celebrities. From the moment you arrive, you will know that you are truly somewhere special. ... more   less 
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Also Known As:
The Kahala Hotel And Resort
The Kahala Hotel Honolulu
Kahala Resort Honolulu
Kahala Hotel Honolulu
Mandarin Oriental Oahu
Kahala Hotel & Resort
Kahala Mandarin Oriental
The Kahala Hotel & Resort Hawaii/Honolulu

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