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The Kahala Hotel & Resort
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All reviewsthe dolphin lagoonplumeria beach houseprivate beachseaside grillarancinodolphin experiencepacific dream photographyplumeria restaurantlanai roomkoko headbreakfast buffetfour seasonsturn down serviceour honeymoonfree shuttleshuttle servicebusy waikiki
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1,488 - 1,493 of 3,036 reviews
Reviewed September 10, 2013

We spent 3 days/nights here in August and loved it. The setting in Kahala is quiet and attractive. The resort is compact and it was busy, but we never felt crowded out or overlooked. Even when there were functions on, things were business as usual for the hotel guests. All the facilities, from the beach and pool to the rooms, were beautifully clean and felt fresh, and the staff were quick to tidy up at the end of the day. The public areas are airy and welcoming.

We had a very spacious room looking out over the golf course and the hills beyond, and it was lovely sitting out on the lanai enjoying the cooling breezes. The bathroom was large and very well equipped. We dined at Plumeria Beach House, The Verandah and Hoku's, and found the food to be excellent, and for us, genuinely different. One of the aspects of the hotel we liked best was the staff. They were very pleasant while always being professional, were never at a loss, and really added to the holiday atmosphere. Their recognition of our birthdays was very much appreciated.

Plenty of families and children were at the hotel, which we didn't mind at all, but it's something you may want to bear in mind if you're looking for a couples-type romantic getaway. There are dolphins and other sea creatures to watch in the ponds at the centre of the resort, which can be surprisingly relaxing.

Special recommendation: have afternoon tea at The Verandah.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Duckbattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this reviewResponded September 12, 2013

Aloha Duckbatte~Thank you so much for taking the time to share your experience with us. We are so happy to hear that you enjoyed your stay and that everything from staff to your room and restaurants were exceptional. Even more than that we are so honored that you celebrated your birthday with us, we wish you many more happy birthdays! We look forward to welcoming you back again! From all of us here at The Kahala Hotel & Resort.

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Reviewed September 6, 2013

Indeed, it is also the most expensive place I have ever been. However, it is worthy every single dollar. When you arrive you directly get this Hawaiian feeling of joy and happyness. They welcome you with several gifts. It's just amazing. Service is perfect in every single detail. Its ambience breathtaking. Kahala is located 10 minutes away from Waikiki but in comparison to Waikiki hotels it offers a lot of privacy and relaxation (not commerzialized at all). Pool and (private) beach are directly connected. Breakfast buffett offers a great variety and is very delicious. There is also a pool with 6 dolfins and other beautiful fishes. As animal-loving people we thought the pool is too small but dolfins looked quite happy. And there are probably a lot of other nice things that I didn't mention. We thing this place is unique and if you can afford it you should definitely come!

Room Tip: Upgrade for hooneymooners - was very nice. Many, many thanks!
  • Stayed: September 2013, traveled as a couple
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1  Thank ulfmertens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this reviewResponded September 13, 2013

Aloha ulfmertens~Congratulations to you and your wife! Thank you for choosing The Kahala Hotel & Resort to celebrate your honeymoon. We are so happy to hear that you found everything from service to beach and breakfast to be absolutely exceptional. We can't wait to welcome you back again! With many thanks from all of us at The Kahala Hotel & Resort.

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Reviewed September 5, 2013

We stayed at Kahala for 5 nights. First 5 nights of our 4 week honeymoon & we couldn't have picked a better place.
The resort was lovely & secluded. Exactly what you need for a honeymoon. About 15min drive away from Waikiki.

Although check in wasn't till 2pm, we were able to check in at 10am. Which was great as we had just flown in from Australia!

We had a lovely ocean view lanai room. Our room was spacious and clean. The bathrooms were quite impressive in size. The room was cleaned twice a day & we always had a lovely selection of chocolate strawberries & champagne. It's lovely to see management go out of their way to celebrate our honeymoon with us!

The bed was comfortable and if we had any requests they were always fulfilled! The staff are courteous, bubbly & helpful.

Breakfast Buffet was amazing! Always fresh. Always clean & a good choice of foods.

The gym was great. Had all the basic equipment and allowed us to work off our daily breakfasts!!!

The pool was slightly small, not a grand resort style pool but there are plenty of beds around the pool & the pool staff are very attentive. offering sunscreen, water and plenty of clean fresh towels.

The beach is lovely, just a 10m walk from the pool area. Also plenty of beds and lounges to use at the beach area.

If you are looking for a hotel which is quiet & secluded in Oahu, then this is it!

A BIG thank you the Kahala staff for making the start of our honeymoon so brilliant!
We cannot wait to return!

Room Tip: Although the Lanai rooms can be a little expensive, they are definitely worth it.
  • Stayed: February 2013, traveled as a couple
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Thank MonMon25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this reviewResponded September 13, 2013

Aloha MonMon25~Mahalo Nui Loa for your very kind compliments and congratulations! We greatly appreciate you choosing to stay with us to celebrate your honeymoon. Nothing makes us happier than to hear that our guests are so happy with our magical brand of Aloha and find everything from our location to guestrooms and dining to be exceptional. Thank you again for your loyalty to our resort and for taking the time to write such wonderful words about your stay with us. We can't wait to welcome you back again! With many thanks and aloha form all of us at the Kahala Hotel & Resort.

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Reviewed September 4, 2013 via mobile

Kahala to the rescue! Thank you Kahala hotel for saving us from Waikiki hell. Our stay here really made up for the nightmarish one night (which we barely lasted through) at the Sheraton Waikiki. We had such a lovely 2 week stay on the Big Island and planned on rounding our trip off in Oahu for a few nights before returning home. After the horrible experience we had at the Sheraton Waikiki, we quickly checked out early and decided to head over to the Kahala and it was the best decision made!
The rooms are spacious, service first class and the private beach exclusively for Kahala guests was the cherry on top. Even the clientele here were a lot less obnoxious and more laid back.
Above all, the service here is outstanding. From the valet/bell desk boys, front desk staff (James - thx for trying to help me print out my airline tix), and Lynn from housekeeping, you guys are all top notch. It's the little things that really count when it comes down to the competition between 5 star hotels on the island and yes, in my eyes you have surpassed the Halekulani in that respect. Just to give a quick example...the first night they only had king beds available for our small family (two young toddlers) and after returning back to our room later, the housekeeping staff had brought in a crib during turndown service without even requesting for one. Also, all our bath towels were replenished, my personal toiletries re-organized, my kids' stuffed toys were neatly tucked into bed & the iPhone/iPad chargers were all neatly looped and tucked nicely by the bedside table, beautiful Hawaiian music playing on the CD/ipod player and plumeria scent in the air, along with cold water bottles and ice filled in our ice bucket. It's the nice personal touches like this I appreciate as it separates this resort from the rest on the island.
Even the basic mountain view room we booked had a spectacular view of the golf course and a side view of the ocean. The rooms were very clean, however, I agree with some of the others that some repairs may be needed - particularly a half-opened vent in our bathroom which probably needed to be hammered back into the wall.

We will definitely be staying here again on our next visit to Oahu.

  • Stayed: August 2013
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1  Thank LLBrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this reviewResponded September 5, 2013

Aloha LLBrand~ Thank you for sharing your experience with us and for sharing such kind words! We are so happy that we were able to salvage the remainder of your vacation. I will definitely share your compliments with our teams especially James and Lynn. Truly the best compliment is a job well done! We also appreciate your feedback regarding the vents; as this helps us to improve. We look forward to welcoming you and your family back. With many thanks and aloha from all of us at The Kahala Hotel & Resort.

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Reviewed September 4, 2013 via mobile

After extensive Trip Advisor research on where to stay in Oahu, we picked the right place. We were met at the airport by a car service provided by the hotel. Our driver Paul whisked us away and brought us to paradise.
The Kahala is located outside the city which for us was perfect. The lobby is beautiful. Understated elegance. The staff from the concierge to the front desk to the bellman were fantastic. Friendly, helpful, always smiling.
The room was gorgeous. A partial ocean view was quite nice. Not oceanfront but pretty good. The grounds are beautiful. Love the dolphins, stingrays, fish. Always fun to watch. The restaurants were
nice. Fresh fish, lots of choices & beachfront.
The Kahala was probably one of the nicest hotels we've stayed at over the years. It's not cheap but you certainly get your money's worth. If you want a hotel away from the hustle-n- bustle of the city, this is the place.

  • Stayed: August 2013
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1  Thank Chef127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Kahala_Hotel, Public Relations Manager at The Kahala Hotel & Resort, responded to this reviewResponded September 5, 2013

Aloha Chef127~ Thank you for taking the time to share your experience with us and for the outstanding compliments. We are so pleased that you found us to be exceptional. It is truly an honor to be considered one of the nicest hotel. We look forward to welcoming you back! With many thanks and aloha The Kahala Hotel & Resort.

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