We travel a lot with our kids and my wife and I both agreed that this was probably the best hotel overall we have stayed at. Before I give my review of the hotel I just wanted to tell people who look at these reviews to take them all with a grain of salt. The week before we came we saw a few concerning reviews. I called the hotel before we arrived and mentioned these to them. Flora the manager who was maybe the nicest and most professional hotel manager I have ever spoke to allayed our fears and did all she could to make our stay perfect.
I always read these reviews to see if it would be a good hotel for my family. I was just rereading a few of the negative reviews. One person's negative review was because they pronounced his name wrong, something that he said happens all the time anyway.
When you are staying at a resort like this, you expect things to be expensive, so why complain about it. If your grey goose costs 11 dollars and that is a deal breaker for you, don't stay at a 5 star resort. Complaining that you don't have a balcony, when the room you booked is a non lanai room doesn't help anyone.
Sorry for the editorial onto my review.
This resort is the best of both worlds. You are 15 minutes from the shopping and dining of Waikiki but you feel Worlds away when you are at Kahala. The pool is really nice and they just put beautiful new lounge chairs at pool and beach. There is a ton of staff at pool to help you set up chairs at the beach or pool. No request seems like a big deal. You also don't feel like the staff all has their hands out for a tip. They genuinely seem to want to help you.
Our room was an Ocean View Lanai. It was huge, with 2 separate sink areas. The Lanai was very large and the beds were remarkably comfortable.
The decor is very Hawaiian and there are flowers all over. The dolphin lagoon is a great thing to have and the beach is great for kids, and there are really no large waves. Our kids took paddle surfing lessons and the staff was more than helpful.
I honestly felt like a valued guest at all times. They have a way of making you feel pampered without it feeling overdone or too formal as I have felt at Ritz-Calton's occasionally.
People complain about little costs. I loved the fact that they had free coffee and tea every morning for you. They had stuffed Dolphins in the room for my girls when we checked in, and beaded Lei's as opposed to the flower ones which die right away. I can't recommend this hotel highly enough and we are already planning our next trip.
- Official Description (provided by the hotel):
- The Kahala Hotel & Resort is Hawaii's reigning luxury resort, set on a secluded beach just ten minutes from the world class shopping and entertainment of Waikiki. This legendary hideaway resort in Honolulu's plush Kahala district is a favorite with presidents, international royalty and celebrities. From the moment you arrive, you will know that you are truly somewhere special. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, TravelUp, Cancelon, Cheap Tickets, TripOnline SA, Priceline, Evoline ltd and HotelQuickly so you can book your The Kahala Hotel & Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Kahala Hotel And Resort
- The Kahala Hotel Honolulu
- Kahala Resort Honolulu
- Kahala Hotel Honolulu
- Mandarin Oriental Oahu
- Kahala Hotel & Resort
- Kahala Mandarin Oriental
- The Kahala Hotel & Resort Hawaii/Honolulu