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2,980 - 2,985 of 4,168 reviews
Reviewed July 16, 2011

Incredibly difficult to fault anything. The spa is a real stand out. If I had to call out one slight issue is the location, there is very little around the hotel and a pretty decent taxi ride to get anywhere.

The kanala is expensive but worth every penny

Date of stay: August 2010
  • Trip type: Traveled as a couple
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1  Thank LondonCooke
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The_Kahala_Resort, Front Office Manager at The Kahala Hotel & Resort, responded to this reviewResponded July 18, 2011

Thank you for sending your comments following your recent stay at our resort. We always try to provide a pleasant experience for our guests, and we look forward to welcoming you back sometime soon. Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2011

From the fresh flower leis to the gorgeous room and wonderful staff this was a fantastic experience.

Date of stay: July 2011
    • Value
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Thank MKM44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The_Kahala_Resort, General Manager at The Kahala Hotel & Resort, responded to this reviewResponded July 18, 2011

Thank you for sending your comments following your recent stay at our resort. It was a pleasure having you with us, and we look forward to being of service to you on another occasion. Best regards.

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Reviewed July 14, 2011

We stay at the Kahala for four nights over the fourth of july weekend and it was a wonderful at the Kahala.
Upon arrival, we were greeted warmly by the hotel valet and bellman staff. During checkin, they upgraded us to the dolphin delux room which were really spacious and nice. We were really surprise that they had sent up greeting cookies with our daughters name on it. We just love everythings about this hotel from the greeting you by your name and made us feel like royalty. We will definitely stay here again on our next trip back to hawaii. It was expensive, but definitely worth it. The staff made it a very memorable trip for us especially daryl at the valet and nick at the pool.

Date of stay: July 2011
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1  Thank hvvnj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The_Kahala_Resort, General Manager at The Kahala Hotel & Resort, responded to this reviewResponded July 18, 2011

Thank you for sending your comments following your recent stay at our resort. We always try to provide a pleasant experience for our guests, and we look forward to welcoming you back sometime soon. Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2011

Concerns relating to Kahala's remoteness from Waikiki were offset by the serenity of the location, regular shuttles to the accursed shopping malls & the wonderful facilities on site.
Peaceful beach & pool, the attraction of the on-site porpoise pool for the young, great staff & dining venues.
Only gripe was the need for a ladder to get up to the bed & being submerged in the overstuffed mattresses.
Wonderful place.

Date of stay: July 2011
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank miserygutz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 8, 2011

Our family of 3 (including 12-year old) made our inaugural trip to Hawaii and stayed at the Kahala for a 2-night stay over July 4th weekend, 2011. It was a spectacular trip. Part of the great part of the trip was the repeated happy surprises at the hotel itself, so I'd like to provide a minor "spoiler alert."

We picked the Kahala among Oahu's other 5-star resorts because of the location: it was close to downtown Honolulu but not in the bedlam of Waikiki ... but it was also close to the Kahala Mall where the Honolulu Whole Foods is (a "must" convenience due to family dietary restrictions). The location is right next to a private country club, but really at the end of a dead-end road that goes through a residential area. Driving to the hotel, taking lefts and rights through residential streets seemed odd, but once there I really appreciated the seclusion. Getting to downtown Waikiki (which we did once via driving and once via the hotel shuttle) is 20-30 min depending on traffic. The "main road" in Waikiki turns into another road which winds around Diamond Head Crater and then turns into the road that dead-ends at the Kahala, so that couldn't be easier. The hotel has a free shuttle service to the Kahala Mall, to Waikiki and to the Alona Moa center which we used to get into town once and worked fine.

The Kahala exceeded expectations in every way. We stayed in a Partial Ocean View suite, which was tremendous. Two HUGE bathrooms (which made post-beach cleanup every so much faster), foldout sofa, not just LCD flatscreens but huge Sony LCDs .. not just coffee-maker but high-end espresso machine ... so on and so on. While the balcony was on a corner, it faced away from the beach ... but that's why it's a "partial" ocean view after all. While the hotel is not new, the rooms were very well maintained and clean. The bathrooms were about the best hotel bathrooms I've ever been in ... tons of room to hang up wet swimsuits, instant high-pressure hot water ... and again, having two full baths was just awesome for a beach vacation with a family. Easily saved us 30-45 min per day to do fun stuff.

We are not a very "beachy" family (hence our choice to stay on Oahu over one of the other islands) ... but we still spend a few hours in the water each of the 3 days we were there. The Kalaha beach is pristine and very kid-friendly. Apparently it's an artificial bay (lagoon?) ... which creates a safe environment despite no lifeguards. The sand is clean and the water is pristine, and views are spectacular. Suites come with a cabana (basically a covered double-beach chair) which was very convenient ... but it was also super easy to rent snorkel equipment, sign up for a stand-up paddle lesson/rental, and whatever other beachy stuff is of interest. The beach never felt crowded, even though it was the July 4th weekend.

Another unique thing about the Kalaha is the on-suite dolphins. There's a "Dolphin Quest" activity on the resort itself where you can swim with dolphins (for a fee, with reservations, etc) ... but the "dolphin pools" are right in the middle of the hotel grounds such that most anytime when you're walking to breakfast or the beach ... you're going to walk by dolphins jumping around in the water. Super cool.

The Kahala has a Hertz car rental on-site, which we used for one of our two days (so we could drive to the Whole Foods, to Diamond Head, and to Pearl Harbor) ... it's a nice convenience to have the flexibility to use a car for part of the trip ... and not making the rental car counter the first destination after stepping off the airplane. You do have to pay for parking at the hotel on top of the rental cost ($25/day).

Our suite package included airport dropoff and rental (by Carey limousines, a very first-class operation), buffet breakfast, the abovementioned beach cabana, and a half-dozen other things. It was really an incredible amenity package ... more than I'd been aware of when I made the reservation. So while the suite was pricey ... not getting nickel and dimed for stuff after we arrived ended up making me feel like we got tremendous value for the money.

Only "remote" downer as that we arrived at the hotel around noon and when the hotel service dropped us off at the hotel, the room wasn't ready for another 2 hours. Given the limited number of suites and the 12 p.m. checkout time, I don't think that the Kahala staff could have done a thing about it. They did offer us an alternative suite for immediate checkin but it was on a smoking floor so we declined.

Overall ... the most memorable and pleasurable resort experience I've had in years. I wish we could go back in a week.

Room tip: We stayed in a Partial Ocean View Suite in the Diamond Head tower. Don't really have perspective on what other rooms would be like.
Date of stay: July 2011
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank tahoag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The_Kahala_Resort, General Manager at The Kahala Hotel & Resort, responded to this reviewResponded July 12, 2011

Thank you for sending your comments following your recent stay at our resort. We always try to provide our guests with a pleasant experience, and we look forward to welcoming you back on another occasion. Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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