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“Good but not perfect” 4 of 5 stars
Review of Hotel Viking

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Hotel Viking
Ranked #6 of 21 Hotels in Newport
Certificate of Excellence
GreenLeadersBronze level
Hartford, Connecticut
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good but not perfect”
4 of 5 stars Reviewed April 16, 2013

My girlfriend and I stayed for a Sunday-Monday trip in April 2013. The valet parking and check-in process went very smoothly. All the valet guys we dealt with were extremely friendly. Valet and self-park were both $32, a little on the high side, but not too much over the going rate in that area.

The room was pretty but had some awkard dimensions. We had a slanted ceiling on one side of the room which really made that part of the room feel smaller than it was. The TV was nice but it was mounted on a wall perpendicular to the bed and had no way to turn or swivel for a better angle.

The bathroom was both good and bad. The shower was quite nice with stone walls and an overhead rain showerhead. However, the rest of the bathroom was extremely small. The sink was so tiny (think half of mixing bowl) and close to the wall that even brushing our teeth was a challenge and water splashed all over the floor. There was no counter area built into the sink so we had to close the toilet lid just to have a semblance of counter space.

The four-poster king bed was very comfortable but one of the post had clearly been broken and repaired and was still wobbly to the touch.

The bar and restaurant looked nice from the lobby but we choose to eat and dine around town.

The hotel is not right on the water but only several blocks away from the heart of town on Thames St. We did find that the walk back from Thames can be a little treacherous after dark because Church St. has a one to two block section with absolutely no street lights. I would recommend walking up a different street and using Church during the day only.

Overall, the hotel was just fine for our type of trip. I would still pick Hotel Viking at the AAA rate over paying twice that at the Marriot.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank agferna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva M, Exec. Admin. Assistant at Hotel Viking, responded to this review, June 5, 2013
Thank you for your comments. We appreciate your feedback, as it allows us to address issues and make improvements. We would love to have you stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,591 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (398)
Date | Rating
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  • Dutch first
  • English first
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English first
New York, NY
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 12, 2013

This a stately, Gold Coast , pre-war hotel. However, the layout and the way the hotel has expanded resulted in our room being ridiculously far from the lobby. There was no way to avoid stairs in the middle trek.

This is not for anyone with physical challenges. The hotel programmed our hotel keys not function before my girlfriend and I checked out. Very inconvenient.

Microwaves cost $25 more. This is very petty for such a grand hotel.

Staff kept knocking at our door to make it out despite the "Do Not Disturb" sign.

Room Tip: Insist on a room near the lobby or stay elsewhere.
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Stayed March 2013, traveled as a couple
Helpful?
1 Thank Immpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva M, Exec. Admin. Assistant at Hotel Viking, responded to this review, April 17, 2013
We apologize that your experience was not the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed April 11, 2013

I stayed at Hotel Viking for a conference. The staff was very welcoming, helpful, and efficient. The check in process went much smoother than anticipated. The rooms are relatively small and cold. I had my heat turned up as high as it could go and it was still freezing! The beds were VERY comfortable, more so than my own at home. The cleaning staff did not do a good job restocking the waters in my room. I had to go downstairs and request more. At the end of my stay, they charged me for the waters (as they should) but tacked on gratuity for them! The restaurant in the hotel is amazing and I definitely recommend it. Aside from this, the hotel is close to a number of other restaurants and attractions. I would recommend Hotel Viking to friends and family in the future.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank sbholo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva M, Exec. Admin. Assistant at Hotel Viking, responded to this review, April 17, 2013
We hope to seeing you again in the future. We would like to apologize for the problem with the heating system.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 9, 2013

The Viking is within walking distance of Thames St. shops and restaurants and also the wharf area. The rooms are clean with comfortable beds and pillows. Our bathroom was a split arrangement and a little cramped. Desk people were very nice and helpful. They do charge $32 for parking in a lot across the street, which seems excessive.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank martha s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva M, Exec. Admin. Assistant at Hotel Viking, responded to this review, April 17, 2013
Thank you very much for your review. We appreciate it. Hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Netanya, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 9, 2013

I visited in August, there were very calm visitors and nice staff.
Beautiful hotel in the beautiful and romantic city of Newport. Great city for couples and antique lovers. Many nice places to calm and have great times.
Caring service, very clean in all hotel parts.
My room was very clean and was silent all my visit. The bed was pure heaven.
The resturant has exellent all sort food.
I recommend this hotel for anybody who can afford it.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ioqu3t5rgn78tbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva M, Exec. Admin. Assistant at Hotel Viking, responded to this review, April 17, 2013
Newport has an unmatching charm. It is a unique destination. There is so much to see and do in Newport. We are so glad that your visit was such a pleasant one.Thank you for recommending us to others.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 9, 2013

I stayed at Hotel Viking for a conference and was very happy with the room size as well as cleanliness. And I cannot say enough about how wonderful staff were, from front desk to wait staff, to bellhops and valets! The room was exceptionally quiet, which I needed during such a busy weekend :)

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank LauraB158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva M, Exec. Admin. Assistant at Hotel Viking, responded to this review, April 17, 2013
We are so proud of our associates here at the Hotel Viking. We have a great team that we are proud of. We are glad to hear that you were very happy with your guestroom. We hope you will come and visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
westchester
Level Contributor
142 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed April 8, 2013

Loved this hotel! BeAutiful , great service,comfortable rooms. Food was great. Attended a 3 day conference and the staff could not do enough. It is in a perfect location! It is near the harbor and all the shops and restaurants. The gift shop was small and the one thing they are lacking is a sundry shop. They did drive me to CVS for cold medicine since it was freezing cold in March!

Room Tip: As to overlook street
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank mahopac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eva M, Exec. Admin. Assistant at Hotel Viking, responded to this review, April 17, 2013
Thank you for your positive comments on behalf of our staff. We are located in heart of Newport close to it all. We hope you will visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Viking

Property: Hotel Viking
Address: 1 Bellevue Ave., Newport, RI 02840
Phone Number:
Location: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Newport
#4 Luxury Hotel in Newport
#5 Family Hotel in Newport
#5 Business Hotel in Newport
#5 Spa Hotel in Newport
#6 Romantic Hotel in Newport
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Viking 4*
Number of rooms: 209
Official Description (provided by the hotel):
Combining our iconic Newport landmark with local focused events and exceptional service, a new era of hospitality awaits you at the Hotel Viking. ... more   less 
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Also Known As:
Viking Hotel Newport Ri
Hotel Viking Newport

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