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“Location is the only thing going for this hotel.” 3 of 5 bubbles
Review of Newport Harbor Hotel & Marina

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Newport Harbor Hotel & Marina
Ranked #7 of 21 Hotels in Newport
Certificate of Excellence
West Springfield, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Location is the only thing going for this hotel.”
3 of 5 bubbles Reviewed July 13, 2013

This hotel used to be nice. My husband and I have been coming to this hotel for years and was very surprised at our last visit, July 2013. It was dirty. The hotel has been in need of an update for a few years now, but that is not what bothered us. We had a bathroom that had a wall that needed to be cleaned. There was splatters of hairgel, hairspray, or god knows what on the wall opposite the sink and the splatters were also all on the picture that was hung there. I asked friends of ours that were staying there also if they liked their room and I didn't mention our dislike at first. She told me it looked like someone sneezed on the mirror outside the bathroom and she was pretty grossed out also. I also banged my leg on the metal bed frame that was under the box spring because everything was out of alignment.

We also found it to be very damp inside. Maybe that was just because of the weather outsideThis hotel does have the location that we want when we come to Newport, but I am afraid that it not enough. We will have to find a new place from now on.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JP12xyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schroeder01, General Manager at Newport Harbor Hotel & Marina, responded to this review, July 14, 2013
It is with great regret to read this review regarding your most recent stay. We take pride in the cleanliness of our hotel and are highly disappointed that we did not meet your expectations. Please do not hesitate to immediately contact our staff, specifically our Executive Housekeeper in this case, should you encounter anything unsatisfactory with your guestroom accommodations. We appreciate that you have been staying with us for years and value you as our guest. We would like to sincerely apologize for our shortfall and hope that you will reconsider staying with us again during a future visit to Newport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,119 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (333)
Date | Rating
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  • English first
  • French first
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  • Italian first
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English first
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed July 11, 2013 via mobile

No matter what our small complaints might be, the location of this hotel is fabulous. they need more front desk staff. I think they would be friendlier and more accommodating if they weren't under such stress to deal with so many people. we would definitely stay here again because of the view and the location. We walked everywhere.

  • Stayed June 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank zsrollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Tx
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 8, 2013

Location of hotel is excellent as you are overlooking the marina and right on the main tourist drag for shops and restaurants. There is also convenient parking restricted for hotel guests only. However, hotel is very three star. We had two rooms Fourth of July weekend, so we paid alot, had dated Holiday Inn type rooms, and not much in common areas. Water did not drain well in one bathroom, printer did not work with computer designated to print boarding passes, and staff was not overly well informed or friendly. Boat owners from marina use steam room and bathrooms on first floor. Pool is hot and very noisy if children are in there - it is enclosed, not open. Bedding was good and bed was comfortable. No door on closet so we were nervous about storing a family heirloom we had with us. It was out in open which I did not like. If you are looking for location and convenient parking especially on a very busy weekend, you can overlook the hotels deficienciesl.

Room Tip: Paid up to have one room with marina view - window was not very large so really did not mean much...
See more room tips
  • Stayed July 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sjjtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schroeder01, General Manager at Newport Harbor Hotel & Marina, responded to this review, July 14, 2013
Thank you for taking the time to provide feedback regarding your visit with us. We appreciate you highlighting our location and convenient parking, but are disappointed to read about other setbacks you encountered during your stay. Should anything be unsatisfactory, we always strongly encourage our guests to immediately contact our staff so we can quickly remedy the situation. Most importantly, we certainly understand your concern about traveling with a family heirloom, which is why we offer complimentary and secure safety deposit boxes located at the Front Desk for guest’s valuables. We strive to exceed all of our guest’s expectations and are willing to do Whatever It Takes (W.I.T.). We look forward to having an opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
155 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

We ‘won’ the Newport Harbor Hotel and Marina through a Priceline bid back in December. After reading the TA reviews I became a little anxious. Based on some of the information posted, I told the Mr. I might have booked us into a dump. Rest assured dear readers NOTHING could be further from the truth. The Newport Harbor Hotel and Marina is a nice place to stay. The location is perfect and within walking distance to so many places of interest. Yes, our room and bathroom were somewhat dated, but they were both clean and comfortable. We enjoyed having a Keurig coffee maker in our room and used it every morning during our three night stay. Finally, we had rented a car when we landed in Logan so having a designated place to park it was great. I believe they charged us $30 for the luxury.

In short:

PROS: Location, friendly staff, clean, comfortable room, on site parking, and Keurig coffee maker with supplies in the room.

CONS: If you want to call it a ‘con’ – dated décor but having dated décor doesn’t keep me from visiting Grandma!

Room Tip: Ask for a view of the harbor!
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank teacher91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schroeder01, General Manager at Newport Harbor Hotel & Marina, responded to this review, July 14, 2013
We would like to thank you for following-up with a positive review regarding your experience at The Newport! It is pleasing to hear that we were able to exceed your expectations during your stay. We are delighted that you enjoyed the hotel amenities as well as being in the heart of downtown Newport. We certainly look forward to you visiting us (and Grandma!) again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
4 of 5 bubbles Reviewed July 4, 2013

Stayed here over the weekend in June with family. Best location in newport, RI! Everything is walkable and easy to get to. Room was comfortable and clean, though a bit dated. Staff was great. Parking is easy and got a great rate on priceline.

Our room didn't face the water but the location and the price beat the views. Free internet is a big plus!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank countdrak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

Friend and I just returned from a girls long weekend in Newport. We arrived at 1:00pm on Saturday, our parking pass was ready at the gate and we were allowed to check in early. The desk staff gave us a choice of first floor room with sliding door outside to a grassy spot with adirondack chairs or an upper level room with a better view of entire harbor. We chose first floor and enjoyed sitting outside overlooking the marina and harbor. Room was clean and comfortable, if a bit small. The main reason we chose hotel was location and that was perfect!

  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank th13027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul
Level Contributor
94 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed June 30, 2013 via mobile

We stayed in the Newport Harbor & Marina in July 2013 in a semi- harbor facing room. Standards of the rooms are rather poor/ outdated, particularly considering the price tag. The bathrooms are tiny and seriously mediocre/ like from the 80's, very outdated in style, no wardrobes in the room- just some simple hangers. Availability of parking and central location are positives; some rooms facing the Bowens landing can be rather loud in the evenings ...

Stayed June 2013, traveled as a couple
Helpful?
Thank Y G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schroeder01, General Manager at Newport Harbor Hotel & Marina, responded to this review, July 14, 2013
We appreciate you taking the time to write a review regarding your stay with us. It is extremely disappointing to read that you perceive our hotel as being in “poor condition.” In an effort to offer beautifully appointed hotel accommodations for our guests, we use professional interior designers. It is our hope to provide comfortable yet sophisticated furnishings. We are regretful that our property did not meet your guestroom appearance expectations, but are grateful you were pleased with the parking and central location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Newport Harbor Hotel & Marina

Property: Newport Harbor Hotel & Marina
Address: 49 America's Cup Avenue, Newport, RI 02840
Phone Number:
Location: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Newport
#2 Business Hotel in Newport
#7 Family Hotel in Newport
#10 Romantic Hotel in Newport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Newport Harbor Hotel & Marina 3*
Number of rooms: 133
Official Description (provided by the hotel):
The Newport Harbor Hotel and Marina offers 133 beautifully-appointed guest rooms, all with views of the Newport Harbor, historic Queen Anne Square or Brick Market historic shopping district. Enjoy our indoor heated pool, men's and ladies' saunas, and sundeck overlooking the harbor. Saltwater - Newport's new, hip, waterfront destination. Here you'll find a casual atmosphere paired with locally sourced cuisine, affluent libations, and signature table side service. Friends, food, and ambiance combine to create a dining experience begging to be savored. Room Service is also available. Guestrooms are adorned in comfortable yet sophisticated furnishings and feature two double beds or one king with pillow-top mattresses. Other features such as individually controlled heat and air conditioning, complimentary high-speed Wi-Fi internet connection, Keurig single cup brews coffee maker, hairdryers, irons and ironing boards, spring water, cable television and HBO, desk with lamp, comfortable chair, and luxurious kimono-style robes for your use during your stay make the Newport Harbor Hotel a favorite among our guests. Book your room today and see what the Newport Harbor Hotel has to offer you! ... more   less 
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Also Known As:
Newport Harbor Hotel And Marina

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