It was a beautiful Friday night and I was looking forward to heading to Newport for my favorite Lobster salad by the water at H20. Made it there by 7:30pm. I sensed something wrong imediately as we walked to the hostess stand and looked around the place. It was pretty empty for a waterfront restaurant on a midsummer Friday night. I soon realized WHY! We were immediately taken to a table for two and told that our waitor would be right with us. We waited 15 minutes with no one coming over to the table. We'd had enough and decided to leave. As we were getting up, the manager rushed over to apologize. He state that it was his fault as he had changed the wait staff stations around just as we came in which created confusion among them. He offered us a complimentary drink and assigned a watress to us immediately. She was rather young, obviously innexperienced but friendly and wanted to do a good job so we did stay. Feeling a little uneasy, we decided that we would keep the food order light. Looking at the menu, I couldn't find that wonderful lobster salad plate I had been so dreaming about all the way there so I questioned the waitress and she then broke the news...it had been removed from the menu. There was a new owner and some of the food selections had been deleted. Disappointing but the little necks with chorico was still there so we ordered it and also the crab cakes. When the food arrived, I was so shocked at the presentation of the littlenecks. Sittling on top of them was a hot dog bun, sliced in half and grilled to a burnt crisp. To make a long story short, the food was awful! Worst than awful! The chorico was rubbery, the peppers and onions were mushy almost unrecognizable and the littlenecks were not fresh. The crab cakes were not very good either. Now I know why the place was empty! What a sad situation. I feel that the new owner must not have very much experience with running a restaurant! He needs a new chef! Maybe go here for drinks before heading out to one of the many other restaurants in Newport that cares about serving good and fresh food. Sorry H20, I will never go here again.
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