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“Ok for overpriced Newport” 3 of 5 bubbles
Review of Mainstay Hotel & Conference Center

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Mainstay Hotel & Conference Center
Ranked #19 of 21 Hotels in Newport
East Providence, RI
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Ok for overpriced Newport”
3 of 5 bubbles Reviewed July 6, 2013

Friendly staff, nice shuttle service to downtown Newport but a very dated hotel. Old TVs, $240+ because its Newport....this hotel would be $50 in another city. My own fault for waiting too long to book this trip......plan ahead all of Newport books up real fast in the summer. Overall a very average experience.

Room Tip: Not with the outdoor pool directly outside of your ground level room window.
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  • Stayed July 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Maximus50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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592 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Albany, NY
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

The rooms were very clean and the beds were comfortable. A very good restaurant on site. Really easy to get to Newport Visitors Center from hotel and they had a shuttle if you wanted to pay for it. Free wifi but I had trouble getting it in our room but our friends had not problem getting it.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank khoblock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed June 29, 2013 via mobile

We stayed two nights in Newport for our honeymoon. We were looking for value and this place was recommended to us. The staff was helpful. The restaurant food was mediocre. We loved the value. Even with paying to park all day in town, we still saved a lot of money. If you are looking for affordable and a comfortable place to stay, this is a good place.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BestFriends22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Feeding Hills, Massachusetts
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed June 26, 2013

as a new diamond level best western rewards holder we were upgraded to a better room. no complaints about anything. restaurant attached was great. had supper the first night and breakfast before leaving. am gonna come back next year for a longer stay.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marcia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts, USA
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed June 25, 2013

We recently stayed at this hotel with a large group attending a wedding. The front desk was very accommodating. The rooms are very dated and contain old square non-digital TV's. Water pressure was fine, which is always a plus. Corridors were clean and odor free. We didn't eat there except for a brunch that was hosted by the wedding party. The food at the brunch was good and plentiful, the coffee however was very slow to come. When a few of us congregated in one of the rooms for an impromptu after party, security came with a police officer and herded us down to the bar. This was rather surprising because it was a very cordial get together. Since it wasn't that late, the bride asked the manager why they were having a problem with us in a room, he actually had the nerve to start screaming at her until someone intervened. His comment was that they were not equipped to handle groups. I think this hotel is OK to stay at in a pinch for an individual but I would caution you strongly about bringing a group.

  • Stayed June 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Wilpensmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Newport hotels

Lawrenceville, New Jersey
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed June 17, 2013

We stayed at the Mainstay Inn for a weekend wedding in Newport. The positive points are that the hotel had comfortable beds, a clean room, and the staff was friendly. However, for nearly $200 per night, it was a very basic hotel with amenities that were, quite simply, nothing special. The room was a little tight in its size, but had a good sized bathroom. After having lunch, room service, and brunch from the restaurant, I would certainly choose another restaurant if I returned. The food simply was not very good. I will corroborate what others have said that the cleaning staff are quite noisy in the a.m. We found it simply to be an okay place to stay but it was clearly overpriced.

Room Tip: Our room faced the smaller access road behind the hotel -- not a great view by any means but quiet.
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  • Stayed June 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NJFabFour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, NY, United States
Level Contributor
144 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed June 11, 2013

I have stayed at the Mainstay several times. Each time I say it is my last time. The hotel is old and smells musty. The owner has several other hotels in the area and they are very nice, I don’t know why he doesn’t upgrade this one. He also owns two of the nicest restaurants in Newport. I stay here because it is so convenient for my business. And the price is very cheap (you get what you pay for). So, if you have to have something cheap, this is probably the cheapest around.

Room Tip: Second floor rooms are the nicest.
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  • Stayed December 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank OldBull2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mainstay Hotel & Conference Center

Property: Mainstay Hotel & Conference Center
Address: 151 Admiral Kalbfus Road, Newport, RI 02840 (Formerly Best Western)
Location: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 21 Hotels in Newport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mainstay Hotel & Conference Center 2.5*
Number of rooms: 200
Official Description (provided by the hotel):
Only one mile from Newport, Rhode Island's historic waterfront, Mainstay Hotel and Conference Center offers convenient amenities and relaxing facilities in a great location. Across the road from Newport Grand Casino and half a mile from Newport Naval Station, we are just a few minutes drive from historic mansions, beautiful beaches, a bustling harbor and many other area attractions and activities. Our 200-room facility offers complimentary parking; seasonal shuttle service (surcharge) to downtown; ATM; fitness center; seasonal outdoor pool; self-service laundry; complimentary Wi-Fi, as well as conference and banquet facilities to host your private party or corporate event for up to 150 people. North End Steakhouse, our restaurant, is open for breakfast, lunch and dinner, from 6:30 a.m. until 9:00 p.m. Sundays to Thursdays, and until 10:00 p.m. Fridays and Saturdays, with bar service daily from 11:00 a.m. to 1:00 a.m. We offer casual, friendly dining for all tastes, with a special accent on signature steaks and great seafood featuring Steak Night Tuesdays, Rib Night Wednesdays, Seafood Thursdays with changing lunch, early bird and dinner specials. ... more   less 
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Also Known As:
Best Western The Mainstay Hotel Newport
Best Western Newport
Newport Best Western

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