Attended my father in laws 25th naval reunion,all was well until our last day. Witnessed a woman hit a truck in the parking lot, it looked like she was backing into our car, so I confronted her. She then processed to yell and scream @ me! She was the one who hit the truck!!! She tried to park her car, and then got out and came directly @ me...Screaming that I was drunk (we had just come back from a bus trip to Boston) bad mouthing me to my husband. Obviously she was the one drunk! Took her license number to the front desk and they called the police. When the police arrived (2 Newport cars)they questioned the woman. I was @ the front desk and desk clerk pointed out that this was the manager, I tried to explain the story to him and he told me "let the police handle it" OK that was fine. But, after the police left the "drunk" came into the lobby and I was asking the girls @ the front desk some questions and then the "drunk" started on me again!!!! At the end of my rope I asked the girls if I had to take this, and I think the "management" overheard her yelling and came out of his office. Of course nothing was said to me or my husband by management. The girls @ the front desk were so very nice to us. I was told by many people that the drunk spent most of her time @ the bar....All we wanted was some kind of apology from the management....NOTHING!!!! The staff is fantastic, to bad the management could not follow them!!!!
- Official Description (provided by the hotel):
- Only one mile from Newport, Rhode Island's historic waterfront, Mainstay Hotel and Conference Center offers convenient amenities and relaxing facilities in a great location. Across the road from Newport Grand Casino and half a mile from Newport Naval Station, we are just a few minutes drive from historic mansions, beautiful beaches, a bustling harbor and many other area attractions and activities. Our 200-room facility offers complimentary parking; seasonal shuttle service (surcharge) to downtown; ATM; fitness center; seasonal outdoor pool; self-service laundry; complimentary Wi-Fi, as well as conference and banquet facilities to host your private party or corporate event for up to 150 people. North End Steakhouse, our restaurant, is open for breakfast, lunch and dinner, from 6:30 a.m. until 9:00 p.m. Sundays to Thursdays, and until 10:00 p.m. Fridays and Saturdays, with bar service daily from 11:00 a.m. to 1:00 a.m. We offer casual, friendly dining for all tastes, with a special accent on signature steaks and great seafood featuring Steak Night Tuesdays, Rib Night Wednesdays, Seafood Thursdays with changing lunch, early bird and dinner specials. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Orbitz, Hotels.com, Priceline, Cancelon, getaroom.com and Hotel.de so you can book your Mainstay Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western The Mainstay Hotel Newport
- Best Western Newport
- Newport Best Western