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“Worst b&b experience ever!!!”
Review of Historic Hill Inn

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Historic Hill Inn
Ranked #35 of 95 Newport B&B and Inns
Reviewed September 4, 2013

Our stay at Historic Hill Inn was extremely disappointing as it was loud (screaming /yelling), old (needs to be better maintained) dirty ( see below). The city was great, our stay at HHI was awful. From the dirty hair brush provided on the cabinet, bed which creaked, shower that was dirty (old/dirty bath mat) , no proper bathing supplies in the bathroom (only hand soap), a robe that was grey when it should have been white, and innkeepers who woke up all guests in the Inn at 5am with screaming at one another, and slamming of doors only giving an apology after initial denial and personal insults, it is by far our worst experience traveling to date. In fact, this property offered to have us sign an NDA and give us 50% credit- have you ever heard of this before!?!! Beware- property is old, dirty, and rundown. Innkeepers may seem nice at first meeting or phone call, but clearly only care about their best interests and not ensuring customer satisfaction. I wish I would have read all of the reviews prior to booking our stay as our experience is very similar to others who wrote their negative comments on this site.

  • Stayed: August 2013
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4  Thank Lboogs14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard K, Owner at Historic Hill Inn, responded to this reviewResponded September 6, 2013

Trip advisor is a great resource for travellers when used as it is supposed to. Readers are advisied by Trip Advisor to judge reviews of properties in their entirety for an overall assessment. We are very proud of the overwhelmingly favorable reviews we have received in the 18 years that we have been in business. We would like to take this opportunity to thank all of those great patrons of our business who have contributed to our reputation as one of the best & most reasonably priced lodging establishments in downtown Newport. We are very disappointed when we see a review like this one. We wish that there was something more that we could have done to have been able to add this person to our list of satisfied customers. Unfortunetely, this was not the case. We sincerely reget this. One of the problems with the internet is that people can & do say anything, regardless of the truth. This is what really happened. Nothing. The writer claimed there was loud noises,slamming of doors etc. We didn't hear anything, nor did any of the other guests. We were full that Labor Day weekend. There were no complaints from any of the other guests. What occurred was that the writer claimed to have heard noises at night, demanded a refund in full,which was denied as there was no evidence to back it up. Even though we felt we were being scammed for a free night, we were gracious enough to offer the guest 1/2 off the stay.Then came the threats of a bad review, revenge etc, unless she got 100% off. Hence, the bad review, untruths about the accommodations & cleanliness. Think about it. If there was any validity to to her claims, she would have never checked in, nor would any of the other guests. As Innkeepers we are in the business of keeping people happy & we've been mostly successful on that front, that's how our business has thrived all these years.

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Reviews (113)
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63 - 69 of 113 reviews

Reviewed September 3, 2013

This place was clean, comfortable, convenient, and the owners are wonderful. The apartment we stayed in was roomy and it had a nice feel. Great continental breakfast too! Our stay was last minute one night stay and it worked out well. We'll be back again.

  • Stayed: August 2013, traveled as a couple
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Thank rjfromsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

My friend and I decided on a getaway to Newport where we graduated college. This was our first time staying at the Historic Hill Inn and we both cant wait to stay here again. It was cozy, beautiful, and had a great location. We were welcomed with open arms and were so thankful for a great weekend!

  • Stayed: August 2013, traveled with friends
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Thank Kerry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

My fiance and I have stayed at the Historic Hill Inn numerous times and have always enjoyed the accommodations that Richard and Donna provide. The rooms are spacious and beautiful and you can't beat the location! Being so close to both the beaches and the downtown area of Newport makes this inn an ideal spot to stay when we visit New England. We'll definitely be back soon!

  • Stayed: May 2013, traveled as a couple
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Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013

We had an excellent 2-day stay at this lovely bed and breakfast. The room was very clean with a large comfortable bed. The Inn was nice and quiet and it was located only 2 blocks from restaurants and shopping. It is situated across the street from a beautiful park. The owners were very helpful to us in recommending restaurants, and advising us about the local art galleries and mansion tours. We felt very welcome here, will definitely come back.

Stayed: August 2013, traveled as a couple
1  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

Staying in Newport during trip around New England. Staying with our 2 daughters the 'apartment style' rooms were ideal and gave us flexibility to come and go. Location was good for walking around Newport - parking is not easy.Host was very informative about where to go and somewhere to eat. Both were very friendly and provided a great breakfast. Our daughter loved their dog!

  • Stayed: August 2013, traveled with family
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Thank DouglasOsborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

My very best friend and I had gone to college in Newport not too long ago- we were looking to stay somewhere quaint and unique. We were looking for a comforting (like home) environment. We also wanted to feel comfortable with the owners of the Inn- In booking our reservations I spoke to one of the owners of the Inn- he was friendly and you could tell how much he loved the Inn - My friend and I were updated on what rooms that were avalibale with excellent guidance on picking one- as some of our other friends were considering joining us and we wanted to make sure if they stayed we would have adequate space ( as we are all girls)- We ended up choosing a room for two- with the option for others to stay with us- It was such a GREAT decision. When we arrived we were welcomed by a great couple! Their entire life has gone into this Inn and you could tell ! They provided us with information on everything going on in Newport- a great breakfast and for all of you dog lovers- a reminder of home welcomed us when we arrived. Not to mention- the Inn is a short walk to Thames Street- for shopping and dining and so much more- Parking is avalibale at the Inn and that is one less thing to worry about when traveling in a place with limited and sticker parking almost everywhere- I would HIGHLY recommend The Historic Hill Inn to anyone who loves to travel / relax and enjoy life moment by moment! :)

Room Tip: No matter what size group you are- there is a room for you! :) ENJOY!!! All rooms have beautiful...
  • Stayed: August 2013, traveled with friends
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Thank katie z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Historic Hill Inn

Address: 105 Pelham St, Newport, RI 02840-3131
Location: United States > Rhode Island > Newport
Amenities:
Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
Ranked #35 of 95 B&Bs / Inns in Newport
Price Range: $121 - $555 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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