This property has a good point and some bad points. It is conveniently located in downtown Newport close to the yacht basin and many good restaurants. Okay, that takes care of the good point and now we can move on to the many reasons to avoid this place like the plague. Where to start? First, if you must stay here, avoid the first and second floor rooms that are anywhere new the indoor pool. The odor of chlorine is so strong that it will almost gag you. We were fortunate to be on a higher floor but were forced to pass through the area daily. The bedrooms are as sparsely furnished at an army barracks and the beds are similar to army cots. Our three bedroom unit had one room with a king, and two rooms with two single beds in each. I am six feet 2 inches tall and weigh about 185 pounds. I had about three inches of excess space on each side of my body when lying on my back or stomach and my feet hung four inches over the foot of the bed. A miserable four nights is the best I can say.
The staff is not very knowledgeable or friendly. When we checked in, the place was less than 50% occupied (Early May, 2012) so they had plenty of rooms to choose from when assigning ours. They chose a unit equipped for the handicapped even though we had no handicapped family members? The bathroom was cavernous and basically empty save a toilet which sat openly in one corner, a small sink with zero shelf space and a step in shower with a giant fold down cedar bench. The shower had not one single soap dish, shelf, etc., whee a person could place their soap, shampoo, conditioner, etc.You had a choice of bathing while holding on to all of the afore mentioned items, or pulling down the bench and using it for a shelf. Of course, if you did that, you had about one foot of space to stand. If you are a fan of sitting down to shower, I suppose it would have worked better. Not knowing any better, we stayed in the unit one night before we moved. Because none of their three bedroom units have three baths, adult family members must share a bathroom with another bedroom. Since the place was close to empty, I asked to move to a one bedroom unit and a two bedroom, two bath unit, offering to pay for any additional costs. I was told that the resort (wow, is that term a stretch) had no two bedroom units. I whipped out my iPad and showed the clerk his own website which listed one, two and three bedroom units. To this he replied, "Well we actually do have a single two bedroom unit, but no one ever uses it because it has a double bed in each room. It probably should not be listed on the web site." I thought, Well duh, do ya think?
When we changed rooms, my daughter-in-law forgot the charger for her iPad. A few hours later when she went back to the original room to retrieve it, it was not longer there and the room had been cleaned. The front desk manager informed us that no one had turned it in, but that we should give it a day or so. It had yet to be turned in by the time we were ready to leave, but strangely, another charger for an iPad had been turned in, allegedly, the day before we lost ours. Apparently, the owner of this charger cord had failed to notice, in five days, that they could not charge their device. Things that make you go...Hmmmm? No amount of logic would convice the manager that the charger in question was ours. I leave it to the reader to come to your own conclusions about the whereabouts of our iPad charger cord or how much we might have to pay to buy it back on eBay. Bottomline, avoid this place. It smells bad, has tiny little beds, an out of date website, and a surly group of employees.
- Reservation Options:
- TripAdvisor is proud to partner with TravelClick, Travelocity, Expedia, Orbitz, Booking.com, Hotels.com, TripOnline SA, Hotwire, HotelsforEveryone, Cancelon and HotelQuickly so you can book your Wyndham Long Wharf Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Wyndham Long Wharf Hotel Newport
- Wyndham Hotel Long Wharf
- Wyndham Newport
- Wyndham Hotel Newport
- Newport Wyndham