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“Terrible service... after an hour never got our food”

The Pier Restaurant
Ranked #119 of 255 Restaurants in Newport
Price range: $31 - $50
Cuisines: American
More restaurant details
Restaurant details
Good for: Bar scene, Local cuisine
Dining options: Dinner, Late Night, Reservations
Dining style: Casual Elegant
Description: The Pier Restaurant is Newport's premier destination for waterfront dining and entertainment located in downtown Newport RI. We offer the freshest seafood and succulent steaks prepared by award winning Head Chef Kevin Gaudreau. We boast outdoor waterfront seating and cocktails, live entertainment Thursday through Sunday nights, and private party services for your next special event.
Reviewed 4 weeks ago via mobile

Terrible service... after an hour never got our food... thought this looked like a nice place... sat outside and the place was not crowded.. it took 10-15 minutes just to order ... got our drinks and waited 50 minutes for our fish and chips... when we finally asked the bartender he said the kitchen is a bit backed up.. seemed weird since the place was mostly empty, hardly anyone in side and people after us were served ... decide not to wait any more... bartender didn’t even apologize ...
Not coming back

Thank JJFlash7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 11 of 201 reviews

Reviewed 4 weeks ago via mobile

This review is overdue. Stopped into The Pier for drinks and a light dinner in July while walking around in Newport. Dave & Rachel at the outside bar were more then helpful with suggesting places to go and things to see. Drinks were awesome and there was a was a one man band playing music.

Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2018 via mobile

Bartender and hostess was very rude and unprofessional. Typical cheap place with unprofessional staff just looking for an extra buck to make. View is great and that’s all that is good about this place. Not worth seeing it. Very disappointing

Thank Dejana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2018

Haven't been here in over 20 years. New owners, but food and service is just as good now as it was then. Fantastic New England Clam Chowder.

Thank 2HappyTravelersRWe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2018

Love this spot, especially if the weather is good and you can eat outside. Live bands from time to time, service is pretty good- food is quick and the fish and chips is delicious! We always visit while in Newport.

    • Value
    • Service
    • Food
Thank Britt Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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