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“Disappointed”
Review of Ivy Lodge

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Ivy Lodge
Ranked #12 of 95 Newport B&B and Inns
Certificate of Excellence
Reviewed October 19, 2012

This is a lovely property. The room was clean and nicely appointed. Upon arrival I was impressed. But, and this is a big but, Darlene was abrasive and rude at breakfast, not just to us, but to another couple at the table. Her behavior actually bothered us for the entire day and was severe enough for us to skip breakfast the second day and check-out without a good-bye. The worst welcome to date at any bed and breakfast we've stayed. There are too many nice places in the area to ever again choose this one.

  • Stayed: October 2012, traveled as a couple
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3  Thank BandD33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivykeeper, Owner at Ivy Lodge, responded to this reviewResponded October 22, 2012

I feel bad. I am not aware of what this incident is about and confused that this involved another couple? I really feel bad that yo stayed with us your second night and opted not to come to breakfast because of this encounter. I expedite many people in a small window of time to a full breakfast, If I came across too abrasive or rude, I am genuinely sorry; This is the last thing I want for our guests. I am only happy if you are happy.

Unhappy and With regrets,
Darlene

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173 - 179 of 530 reviews

Reviewed October 18, 2012 via mobile

This place is a gem. The grounds are beautiful and decor is lovely. They have done a wonderful job in tastefully decorating the house in keeping with the Victorian period. Our room was gorgeous and clean. Our hosts were extremely friendly and accommodating. For instance, the wifi was out of action and I noticed that they went out of their way to get it up and running again quickly. There are also drinks (water, tea, coffee) and snacks (fruit, raising and health bars) available downstairs 24/7. There is parking on site and the location is about a 60 second walk from Bellvue Avenue and a 10-15 minute walk to some of the major sights.

  • Stayed: October 2012
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Thank GD-ADL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivykeeper, Owner at Ivy Lodge, responded to this reviewResponded October 22, 2012

Thank you for your nice review. We are pleased you enjoyed your stay and know how important your get-a-ways can be to your peace of mind. We look forward to hosting you again. Your review is shared with the entire staff and we are energized by your kind words.

Thank you,
Darlene

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Reviewed October 7, 2012

We love the Ivy Lodge! The rooms are absolutely beautiful, all individually decorated, spotlessly clean and obviously lovingly maintained. The building is a mansion, and the architectural details and the craftsmanship are fantastic. It always feels like a privilege to spend the night there. Darlene and Daryl are consummate innkeepers and there is nothing they won't do for you and nothing they don't know about Newport. Stay nowhere else! Oh, and did I mention the breakfast? Gourmet all the way, and prepared to order by Darlene and Daryl. Fantastic!

  • Stayed: October 2012, traveled as a couple
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Thank Caleb_Caldwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012 via mobile

Very clean & well run bed & breakfast. Our room (library) was very nice, bed comfy. Different main breakfast every day- also fruit & cereals available. Snacks & tea & coffee available all day which was nice. Very close to the mansions & cliff walk & we could walk into town & to the harbour very easily . We didn't need to use our car all the time we were there. Lots of nice restaurants nearby.

  • Stayed: September 2012
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Thank Ivanmajor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivykeeper, Owner at Ivy Lodge, responded to this reviewResponded October 5, 2012

Thank you for taking the time to review us. We are pleased you emphasized the location: quite, private neighborhood, yet close to all Newport has to offer. We also appreciate your compliments on our housekeeping practices, we always share these reviews with the entire staff and know that sharing your observations energize us to do our best and elevate our operations. We hope to see you again one day.

Wishing you fair winds and safe seas,
Darlene

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Reviewed September 4, 2012

My husband and I spent five wonderful nights at Ivy Lodge last week. It was the quietest week we've ever spent in Newport, probably because we went from Sunday til Friday, instead of the normal weekend travel time. The inn is just lovely! Breakfast is something delicious every morning, always starting the day off with the best homemade granola I've ever tasted. I spent part of each day of our stay sitting on the wrap around porch either reading or crocheting, relaxing on the wicker furniture, enjoying a cool breeze and the wonderful weather. Our hosts Daryl and Darlene were most hospitable! This wasn't our first stay at the Lodge, and I know we will go back. The entry way is breathtaking, the rooms immaculate and the location is close to everything. It could only be better if breakfast were served outside on that great porch!

Room Tip: We've stayed at Ivy Lodge three times. All rooms are beautiful! We were given B&B gift cards...
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  • Stayed: August 2012, traveled as a couple
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Thank moreenf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivykeeper, Owner at Ivy Lodge, responded to this reviewResponded September 8, 2012

Thank you for your kind review and coming back to the Ivy Lodge. Many years ago, when looking to buy a bed and breakfast, I said upon my first impression of the Ivy, I'd buy this place just for the porch alone . . . my husband said, you don't buy a place for the porch. As you can see, in this day and age, the Ivy's wrap-round porch is priceless. We are so glad our guests get to enjoy that part of the house, it signifies, yes, you are on holiday and it's o.k. to linger, read and listen to the birds. If the kitchen was not on the opposite side of the house from the porch, we would serve on the porch. That said, you can bring beverages and snacks to enjoy and certainly any starter from our initial breakfast offerings to the porch, entrees can only be served in our dining room. We wish you a beautiful fall and look forward to your next visit.

Wishing you fair winds and safe seas,

Darlene
Innkeeper/proprietor
Ivy Lodge Bed and Breakfast

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Reviewed August 23, 2012

stayed in the Turret room. It was amazing! The whirlpool tub was awesome and the room was so calm and relaxing. The rest of the house had so much charm and was so nice to look at all the features. The price was managable as i booked it last minute and got a great deal. The innkeepers were very police. The only think i woul dof hoped for is the breakfast menu had more of a variety. The fruit and yogurt was good but maybe something more than just eggs. Our stay was very pleasant. We will be coming back again.

  • Stayed: August 2012, traveled as a couple
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1  Thank Jennife P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivykeeper, Owner at Ivy Lodge, responded to this reviewResponded August 28, 2012

Hello, We are happy to hear your stay was enjoyable and please to hear you'll be back. We rotate our entrees: one day sweet, one day savory. On any day, if you want something savory when we're offering sweet, please let us know and visa versa on the savory. We want to make you happy in all facets of your experience at the Ivy Lodge.

Wishing you fair winds and safe seas,
Darlene
Innkeeper/proprietor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

We have been staying at the Ivy Lodge for many years. As we often stay at B and B and inns in our travels we have experienced many good places, but none is better than the Ivy. From the beautiful structure itself, to the smallest details, this B and B is first rate. The owners are helpful, friendly but don't impose themselves on guests and are eager to fill any reasonable request. The breakfasts are sublime and the kitchen is flexible if you prefer something other than the featured preparation of the day. The rooms are charming and immaculate. We have met so many interesting and charming other guests there. A great place must attract great people who appreciate casual elegance. This trip we took our well behaved 8 year old grand daughter who was comfortable and welcomed by guests and staff alike. It was a kick to be able to introduce the third generation to the Ivy since we had taken her mother there when she was a teen. Newport is a great place to spend a vacation with its many attractions besides the beach and the Ivy is well located to facilitate enjoying most of them. We often never take our car out of the parking lot from the time we arrive until the time we leave since we can walk to the beach, the mansions and to downtown restaurants. If you read any negative reviews, be highly skeptical of of them. This place is tops.

Room Tip: Every room is lovely
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  • Stayed: August 2012, traveled with family
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1  Thank Norman D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ivy Lodge

Address: 12 Clay St, Newport, RI 02840-6902
Phone Number:
Location: United States > Rhode Island > Newport
Amenities:
Free Breakfast Free Parking Suites
Hotel Style:
Ranked #12 of 95 B&Bs / Inns in Newport
Price Range: $177 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ivy Lodge 3*
Number of rooms: 8
Official Description (provided by the hotel):
Experience Newport's enchanted Gilded Age at historic Ivy Lodge. Located in Newport, Rhode Island's mansion district off famed Bellevue Avenue, The Ivy Lodge is just a short stroll to the mansions, downtown Newport, The Cliff Walk and the beaches. Period antiques and victorian accents throughout its rooms complete the newly-renovated home and gardens. The richly-detailed oak walls and fireplace hearths provide the quintessential Newport backdrop for a memorable experience in the City by the Sea. Explore our inn and discover Newport the way it was meant to be. ... more   less 
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Also Known As:
Ivy Hotel Newport

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