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“Steve Zissou would be proud”
Review of Castle Hill Inn

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Castle Hill Inn
Ranked #2 of 21 Hotels in Newport
Certificate of Excellence
New York City, New York
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Steve Zissou would be proud”
Reviewed October 10, 2012

From the moment we stepped out of the car, Castle Hill was an increasingly pleasant experience. The staff were extremely kind and helpful, the location is gorgeous, and the accommodations were just as expected: top-notch. Not only that, but Castle Hill also has a very interesting history that made me feel like Steve Zissou would be arriving imminently. Located a short, scenic drive from the hustle and bustle of Bellevue (if you can call it that), Castle Hill is a historic gem of a B&B that is close enough to provide access to the wonders of the area while being remote enough to let visitors feel like they've gotten away on their getaway. To put it simply, I'll paraphrase one Ferris Bueller: It is so choice. If you have the means, I highly recommend visiting this place.

Room Tip: The Lighthouse Suite is perfect for couples or small families.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phildozer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian_Maitland_Young, General Manager at Castle Hill Inn, responded to this review, October 11, 2012
Thanks very much for your kind words. Professor Alexander Aggasiz, the renowned Harvard educator and marine zoologist who built Castle Hill in the 1870's, would have been delighted to know that his beloved mansion might warrant a visit from Steve Zissou! We look forward to welcoming you back on your next visit to the area.
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689 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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English first
Alexandria, Virginia
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 9, 2012

We had a reunion weekend with 6 other couples at Castle Hill Inn to celebrate my husband's 50th birthday in September. It was so amazing. From the luxury accommodations to the wine pairing dinners and delicious breakfasts (and afternoon tea), every detail was perfect. I cannot recommend this spot enough. The staff can help plan any event, large or intimate. They helped me coordinate everything so that it was the best it could be. It was a wonderful New England weekend that we will remember forever.

Room Tip: The beach house rooms are well worth the price. They had fireplaces that added to the atmosphere an...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kari S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian_Maitland_Young, General Manager at Castle Hill Inn, responded to this review, October 11, 2012
I was happy to learn that you and your friends enjoyed your husband's 50th celebration at the Inn, as well as our beachfront accommodations and wine selections. Please know that I'll share your kind comments with our team.

Best regards,

Brian
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Cincinnati, Ohio
1 review
Reviewed October 2, 2012

If one needs rest and relaxation with things to do just a short drive away this is your place to be. Castle Hill Inn is a perfect choice for special weekend getaway. Our 25th wedding anniversery weekend at CHI for my husband and myself is one we will always remember. Watching the boats coming and going in the harbor was just what we needed. One day maybe we will share it with our children and friends but for now it is our little secret place to go! Many thanks to the staff for making this worth trip!

Room Tip: All accomodations are suitable!
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jane f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian_Maitland_Young, General Manager at Castle Hill Inn, responded to this review, October 5, 2012
Thank you for sharing your experience on TripAdvisor, and we were delighted to learn that you enjoyed your stay with us. Happy 25th anniversary to you both, and we look forward to welcoming you back for many more, whatever the occasion may be, or not be!

Kind regards,

Brian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
Reviewed September 27, 2012

Perfect location on the water with great sunsets!
Rooms are beautiful, immaculate. Dining at the
Castle Hill for breakfast, lunch, dinner and
afternoon tea is fabulous; superior chefs prepare
gourmet, seasonal cuisine.
Friendly, helpful, professional staff.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janbaking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Catalonia, Spain
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 27, 2012

We were treated as second class citizens behind the people staying in the actual hotel even though I was a part of a wedding party, that I would imagine spent $5k-$10k on food and drinks.

When complaints were made to management about some of the staff's rude behaviour, the management did nothing to fix the situation and actually defended some of the behaviour.

The place has nice views, but I would never spend a dollar here given the unprofessionalism and generally condescending attitudes of staff and management.

  • Stayed September 2012, traveled with family
    • Value
    • Service
Helpful?
5 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian_Maitland_Young, General Manager at Castle Hill Inn, responded to this review, October 5, 2012
I was sorry to learn of your disappointment, but I truly feel that our staff were trying to make the best of a challenging situation. which revolved around competing requests to view two different college football games on television. Our dining room managers had approached your party in reference to an animated request to turn the television in the small lounge adjacent to your wedding party to a different game than the one that was being shown. Two of our other guests who were already seated in the lounge were enjoying that game, and your party were insistent about your request to change the TV to another game. The lounge is a small one, with one television, and is certainly not a sports bar,. Our practice is to maintain the channel that is being watched, unless the guests come to an arrangement to share or change the channels.

Unfortunately, a member of the wedding party became verbally and physically abusive to the those two guests, using profanity, and our staff had to intervene. What should have been an enjoyable evening for all turned into an unfortunate incident, but our staff reacted appropriately.

Please feel free to contact me at 401-324-4507 should you wish to discuss further.

Sincerely,

Brian Young
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethesda, Maryland
Level 6 Contributor
195 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 24, 2012

Even if you can't afford to stay at this beautiful property, drive over for a sunset drink on the patio. A friend suggested that we had to stop here for AT LEAST that and it was magical. We watched a gorgeous sunset over Newport harbor, saw a cruise ship leave, and were blessed with a dual rainbow on each side of the setting sun. Yes, magic, for the price of two martinis!

  • Stayed September 2012, traveled as a couple
    • Value
    • Service
Helpful?
Thank PapaInternational
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 23, 2012

The location is stunning... No argument there - some of the staff are good - Jo stood out as a good example. Sadly the overall impression we got was that the staff were generally young and inexperienced - the place is over-worked with far too much happening - weddings, lunches, cars coming and going - the level of activity distracted from the opportunity for this resort to be a relaxing or romantic place. We paid just under $1,000 per night (incl taxes). We had just left Blantyre Luxury Country Hotel which was exceptional... Our hopes were high - but we were disappointed. I don't want to totally can it - but if you are looking for calm relaxing avoid weekends - I am told there is a wedding there pretty well every Friday and Saturday night.
We stayed in the beach cottages. Very sweet... The beds are queen sized which is not my preference, and frankly the cottages are smallish and basic for $1,000 a night! If you are expecting luxury you may be surprised!! But the views are superb, and amongst the chaotic busyness of Newport and the main house of the hotel, the calming beauty of the beach was great. We enjoyed a beach fire evening with Hayden which was low-key and very pleasant. It was nice chatting with other guests in a casual environment.
Bizarrely the cottages are far from sound proof - in fact the sound transference was very poor. We had a horrific first night when the neighboring cottage indulged in a sex feast that pretty well prevented sleep for us - and the hotel gave us a 20% discount on that night as a result - but I am still stunned that the walls are so thin - it was like sleeping in a seedy motel in Vegas! Thankfully the following night was peaceful!
We chose not to test the restaurant, but we did order room service that unfortunately was ordinary and cold. By this stage our expectations had dropped considerably so it was par for the course!
If staying in Newport is on your agenda I suspect there may not be a better option. Be prepared for busy and go in with the knowledge you are paying a lot for a special location - and pray your neighbors are not exhibitionists!!!

Room Tip: There is one beach cottage which is not joined to others - request that!!!
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank FPerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castle Hill Inn

Property: Castle Hill Inn
Address: 590 Ocean Ave, Newport, RI 02840-6518
Phone Number:
Location: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Newport
#1 Spa Hotel in Newport
#2 Luxury Hotel in Newport
#3 Romantic Hotel in Newport
#4 Family Hotel in Newport
#8 Business Hotel in Newport
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Castle Hill Inn 4*
Number of rooms: 33
Official Description (provided by the hotel):
Dynamic and breathtaking, Castle Hill Inn promises an exclusive, luxury experience for each guest who visits. The property's 40 acres offer everything from panoramic water views, and rustic hiking trails to private beaches and hidden rocky coves. In summer, guests come to unwind and enjoy the Newport social scene that gathers on the Lawn, which slopes from an elegantly restored 19th-century mansion out to Narragansett Bay. During cooler months, Castle Hill becomes more of a private retreat, perfect for escapes from city life but still close to the amenities of downtown Newport. Year round, the property also boasts world-class dining that showcases the best of Rhode Island's seasonal bounty, Castle Hill's extraordinary setting only becomes more beautiful with each turn of season, and we do our best to match its brilliance with unmatched service for our guests. A Relais & Chateaux member and recipient of Forbes Travel Guide Four Star Award. ... more   less 
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Also Known As:
Castle Hill Hotel Newport
Castle Hill Resort

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