I am a pretty loyal member of Holiday Inn Express, but found this particular property to be "just OK." My family stayed here for three nights in May 2013 while attending a graduation in the area. We were a little disappointed that the largest room at this property was a "suite" that was just a room with an extended entry area where the sofa-sleeper was. Other HIEs offer a true "two bedroom" suite. The room was in good condition and clean. Air/temperature control was good. Common areas were a little worn and not top-of-the-line clean. While this property does have an indoor pool and a business area, we found both to be very small, and somewhat lacking in attention. As far as staff goes, I would have to say that the Breakfast staff were really the only ones who went out of their way to make sure that all of our needs were met. Other than at check-in, we did not have much occassion to interact with other staff, but every time we went through the lobby, the front desk seemed indifferent or distracted. The one thing that did stand out as a positive at this HIE was the PRICE. Compared to other HIE, and even other options in the area, the price of our room was a good value. I would not hesitate to stay at this HIE again, but would just lower my expectations slightly over what my experience has been at other HIE.
- Official Description (provided by the hotel):
- Brand new in 2010, the Holiday Inn Express & Suites, American Fork, Utah is the newest and most modern hotel in the area. Our beautiful new hotel is conveniently located off I-15 and within minutes of everything you need. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet served daily, indoor pool and whirlpool, meeting room, fitness area, wireless high speed internet access. ... more less
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- Also Known As:
- Holiday Inn Express American Fork - North Provo Hotel American Fork
- Quality Inn American Fork
- American Fork Quality Inn
- Holiday Inn Express American Fork - North Provo Utah