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“Burned by Expedia/Hotwire”

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University Manor Inn
Ranked #20 of 24 Hotels in Buffalo
Toledo, Ohio
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“Burned by Expedia/Hotwire”
Reviewed June 7, 2011

Now called University Manor Inn, this motel is currently going for $100 on Expedia. Good thing I didn't pay that! When I booked a few weeks ago for a stay last weekend, it was going for $80. I paid $77 for a $3 "deep discount" on a 3-star hotel in the Amherst area. I was expecting a 3-star as promised and was shocked when I saw the non-refundable booking (which was still $4 more than if I had simply booked this motel directly without Expedia). I don't mind a 2-star hotel (even that is generous here), but having lived in Buffalo for 8 years, I immediately knew this was in a "rough" part of town. (I woke at 3 AM to a couple arguing during my stay, but at least no shots were fired.) The breakfast is a couple loaves of bread/bagels and a waffle maker in a small 2-table room by the office. Wifi was spotty, but found it humorous that one of the local secure networks was called "Icanseeintoyourroom", which indeed they could, as my shower was directly across (10 feet) from a house's windows, with no curtain! Expedia would do nothing for me to cancel this booking, so I vow never to use their service ever again.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
10 Thank cmrump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

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English first
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 6, 2011

I booked my hotel using the "unpublished rates" option on expedia- this is where they don't tell you what hotel you're getting-but are guaranteed a certain star rating- and deep discounts off of the published rates. I was promised at least 3 star accommodations- which this ABSOLUTELY is not. Also, I checked the "published" rates to see my discount.......I saved $2.

I had the below issues during my 2 night stay:

2 light bulbs were burnt out
unrepaired holes in the walls
Stained carpet
rusted light fixtures
malfunctioning A/C
no drain plug in the sink
clogged shower drain
rust stains throughout the shower
extremely noisy- when people would flush their toilets or run water in units near me (above or beside) it sounded as if they were right beside me.
hard as a rock bed and pillows (and I really like a firm mattress).

Also- no night staff- which meant when I encountered some of these issues- there was no one to help!

Extremely dissapointed- both with Expedia and the hotel- and suffice to say, I will never use either again.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
11 Thank albertz41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Buffalo hotels

Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 17, 2011

If you like retreaded Travelodges with fresh paint and dead bugs in the window them this place is for you!

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4 Thank Roadtrips6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about University Manor Inn

Property: University Manor Inn
Address: 3612 Main St, Buffalo, NY 14226-3123 (Formerly Travelodge Buffalo University District)
Location: United States > New York > Buffalo
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #20 of 24 Hotels in Buffalo
Price Range (Based on Average Rates): $
Hotel Class:2 star — University Manor Inn 2*
Number of rooms: 40
Reservation Options:
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