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“Buffalo NY Doubletree Hotel” 4 of 5 bubbles
Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

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DoubleTree Club by Hilton Hotel Buffalo Downtown
Ranked #5 of 22 Hotels in Buffalo
Certificate of Excellence
West Hartford, United States
1 review
“Buffalo NY Doubletree Hotel”
4 of 5 bubbles Reviewed August 2, 2014

The hotel staff was very friendly and accommodating. The Room and bathroom were clean, linens clean and fresh. Note: Put a note on AC for cleaning staff to NOT turn it up or down from your setting. When I went out to work, the AC was turned down to 50 degrees. It was very cold when I returned at the end of the day. The fridge and coffee pot were clean. Carltons Grille staff was excellent, very friendly. Breakfast was very nice each day. The location was great for me to work at Roswell Park Hospital. The shuttle drove me on days that it rained. A bit on the expensive side, especially since I worked long hours and only needed a bed and bath.

  • Stayed July 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeBuffalo, Front Office Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, August 12, 2014
Dear Jane, we most certainly appreciate you taking the time to share your comments regarding the DoubleTree by Hilton. I am pleased you enjoyed your stay with us and that you were able to utilize our shuttle services to/from the hospital. We hope you will have the opportunity to visit again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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771 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
toronto
Level Contributor
161 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed August 1, 2014

This is such a wonderful place to stay when visiting the Roswell Cancer Clinic. All the staff are extremely helpful and kind. Randy, at the front desk, is exceptional, as well as the two wonderful ladies.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank torontobiggs1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeBuffalo, Front Office Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, August 12, 2014
I cannot thank you enough for all of your kind words about our hotel; “friendliest place in Buffalo”. I will be sure to share your comments with Randy as I know it will bring a smile to his face. Thank you for choosing the DoubleTree by Hilton for your overnight accommodations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, New Hampshire
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 25, 2014

I'm a Hilton Honors member and frequently stay within the chain. I have never seen a more spotless hotel, with incredibly friendly and eager employees who will go above and beyond to make your stay wonderful. Spring for the two-room suite...wasn't much more than a double room, and you get something that's bigger than most NYC apartments, with really comfortable beds.

Yes, the neighborhood isn't great at night...that's why you use taxis and the wonderful FREE downtown shuttle, which took us all over the place (city hall, casino, Teddy Roosevelt mansion, and they even pick you up places if you call the front desk--worth a couple bucks tip to the driver, saving on cab fare). Let the valet park your car--for $12 a day, with full in and out privileges, why are people complaining? It's a city, for goodness sake. That price is reasonable. The hotel will even take you to the airport for $20, which beats any cab.

Eat at the hotel lobby restaurant--really great burgers, and good service. Room service breakfast was incredibly reasonable as well ($25 for full bkfast plates for TWO). Also, if you want to eat really cheaply, try the hospital cafeteria across the street. Seriously. There's also a 24 hour Tim Horton's in the hospital. Forget that it's a hospital, and go there. They'll be glad for your business.

Buffalo isn't the most exciting city (it got to be a running joke how many waiters and cab drivers would say there's "nothing to do here" when asked for suggestions), but this hotel is an absolute diamond in the rough, so to speak.

  • Stayed July 2014, traveled with family
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank JaneEyre90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 25, 2014

We visited with our grandson who was bowling in a tournament. The suite was a great accommodation at a wonderful price. We would definitely stay here again if we are in Buffalo. The location was quite convenient and we found the atmosphere very welcoming.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank terryb311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, United States
1 review
5 of 5 bubbles Reviewed July 25, 2014

I have stayed at this Hilton now three times and each visit has been excellent. The Carleton Grill serves a great meal and the room service meal was delicious. The trips have been in conjunction with visits to the Roswell Cancer Institute and the hotel is very convenient. The staff does a lovely job. Thanks.

  • Stayed July 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bari B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 bubbles Reviewed July 23, 2014

Bad experience. We could have received lot more at other hotel for the same amount of money. Too far from Niagara Falls. It's in the middle of HOSPITAL area. PAID PARKING BFST not included. Were asked to park on the street behind the hotel.

  • Stayed July 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 614ravindera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 19, 2014

My wife and I were forced to layover in Buffalo because of weather problems. This was the only available hotel and room that night because of several conventions. It was in the middle of downtown Buffalo at the Buffalo Medical complex. However, the surrounding area was not one to wander through after dark. For our purposes (just to sleep and depart) it was fine. It was new, clean and the staff was great.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank JLofquist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree Club by Hilton Hotel Buffalo Downtown

Property: DoubleTree Club by Hilton Hotel Buffalo Downtown
Address: 125 High St, Buffalo, NY 14203-1153
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#5 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Buffalo Downtown 3*
Number of rooms: 100
Official Description (provided by the hotel):
DoubleTree by Hilton Buffalo Downtown, is located on the Buffalo Niagara Medical Campus. A 100% non-smoking hotel; the DoubleTree offers all of the comforts of home! Complimentary WiFi and in room safes are complimentary and in all of our tranquil rooms. Experience the all new "HD residential experience" on our brand new flat screen televisions. The DoubleTree is just minutes from everything truly unique to Buffalo; Canalside, HarborCenter, First Niagara Center, Ralph Wilson Stadium, Coca Cola Field and Shea's Theatre just to name a few. Niagara Falls is a short 25 minute drive from Buffalo! Come stay with us, you will not be disappointed. ... more   less 
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Also Known As:
Doubletree Hotel Buffalo Downtown
Doubletree Buffalo
Doubletree Downtown Hotel

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