It's nice to visit a hotel that has staff that realizes they are in the hospitality business. From my first contact with Erin on the phone, To my check in and check out with Cliff, I was treated as a valued customer. All other contact with the staff was exceptional. Free bottles of water are a nice touch.
The hotel is conveniently located in the Theater District right on the free Trolly line that goes through Downtown to the First Niagara Center. A TGI Friday's is attached to the lobby and there is a Dunkin Donuts right across the street.
Parking is free (small charge on weekends) but it is about a block and a half away from the hotel - no valet
Free breakfast is just ok - not much variety and the eggs are pre-made and chewey. We ended up going to D&D most mornings.
Rooms were excellent size, very clean, but a little dated.
Overall a great 4 night stay. I would recommend and would stay again.
- Free Wifi
- Free Parking