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“Perfect stay” 5 of 5 bubbles
Review of Holiday Inn Express & Suites Downtown Buffalo

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Holiday Inn Express & Suites Downtown Buffalo
Ranked #11 of 22 Hotels in Buffalo
Certificate of Excellence
London, Canada
Level Contributor
367 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
“Perfect stay”
5 of 5 bubbles Reviewed February 17, 2013 via mobile

I recently stayed here for a night while attendinga Sabres game. The location of the hotel to the arena is a short 5 minute cab ride. The hitel is also located in the block with all the nightlife after the game.

The rooms are all suites and provide tons of space. In addition, the room was very clean. My only minor complaint would be the small half pillows on the bed.

I had read a review about the noise from the tram outside the hotel and did hear it a few times, but it is nothing that will keep you awake.

The free breakfast is a great start to the day with all the basics.

Parking is a block away. Only $5 if you are just going to lea e the car in the parking garage. Otherwise it is $10. If paying the $5 just give it to the parking attendant at the garage. Hotel charges $10.

Will stay here in the future for sure!

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tourguiderich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, February 18, 2013
Thank you for the nice review! Glad you had a nice stay. You are correct about the pillows but that is NOW fixed. We just received new pillows and by the end of the week ALL rooms will have brand new pillows and there will be a soft and firm choice. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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641 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Burlington, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 17, 2013

The price was decent for what we got with this room and also in comparison to the other hotels in the area. We stayed overnight after going to a Sabres game. Solid location so that we could walk to the Niagara Centre for the game. I thought it was pretty quiet, even for a game night, which was great. The king bed was really comfortable and the free breakfast in the morning was great. Downfalls: the pull-out sofa bed was extrememly uncomfortable, the hot water in the shower was really not hot but warm at best. Other tips, bring a pillow if you like to sleep with lots of big pillows, the pillows here are pretty small (1/2 size of normal). Overall, we had a very good stay.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OldYellar13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, February 18, 2013
Thank you for taking the time to give us your feedback. We have listended to the bad feedback on pillows over the last few months and coincidentally just receieved our shipment to replace ALL pillows in the hotel. By the end of this week all rooms will have brand new pillows with both a soft and firm choice. Hope you will be back to try!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincolnshire, United Kingdom
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 15, 2013 via mobile

Right on Main Street good self serve breakfast room/suite excellent bedroom kitchenette lounge.
Only thing is if light sleeper the tram runs from 6am and it makes a beep beep noise.
Oh and Niagra falls sublime!

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AJJ1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 9, 2013

My wife and I stayed here with our infant for a few nights. The service was excellent. We had several requests for our daughter (we needed a crib in the room, some fresh water bottles, etc) and they fulfilled each of our requests quickly.

The room was also very nice. The layout was fantastic, and I loved that the bedroom was separate from the living space. Two large flat screen TV's, a nice big bathroom, a sofa and work desk, free internet.

It was also in a great location - being only a block away from the metro and close to the much pricier Hyatt. I highly recommend staying here next time you're in Buffalo.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Perloe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, February 11, 2013
Thank you for the wonderful comments! I am so happy that the staff were able to help you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hull, Massachusetts
Level Contributor
969 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
5 of 5 bubbles Reviewed February 6, 2013 via mobile

For those familiar with comfort suites, this is a great hotel. Rooms large and clean. Parking is free except on Fridays and Saturdays. Hotel has easy acces to many restaurants. Quality is as good as higher brands but at a better price point.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EDELAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, February 7, 2013
Thank you for taking the time to give us your feedback! Glad you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
4 of 5 bubbles Reviewed February 6, 2013

I'm in Buffalo each week. I usually stay at another local Comfort Inn. I took a chance with this hotel after reading Trip Advisor. For the extra $5 it cost this hotel is far better than the rest. The rooms are like small apartments. Clean, comfortable, new and worth much more. Only downside is parking around the block. Not the best in February but acceptable for a city.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Malgieri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, February 7, 2013
Thanks for the nice comments! Many people tell us that they are surprised at how large our suites are for a downtown property. Hope you will return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 31, 2013

Comfort suites helped us a lot, they gave us a really good price. The rooms are really clean and big enough for a good stay and the breakfast was delicious. The hotel is perfectly located, they have a van that would pick you up and drop you off in the airport for free and also can take you to a big mall that its not so far from the hotel and some other places to shop and dinne, its not so close to the niagara falls but they helped us to get there for the lowest price, they helped us when we didnt know anything about this place and they made of our stay a really good memory, thank you comfort suites.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brendalgrozo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, February 7, 2013
Thank you for giving us feedback on your stay. I am glad the staff were able to tell you all about the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Downtown Buffalo

Property: Holiday Inn Express & Suites Downtown Buffalo
Address: 601 Main St, Buffalo, NY 14203-1488
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Downtown Buffalo 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites

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