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“Mother and Daughter get away”

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Holiday Inn Express & Suites Downtown Buffalo
Ranked #11 of 24 Hotels in Buffalo
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Mother and Daughter get away”
Reviewed August 29, 2012

My daughter and I were taking our yearly get away trip and decided on Niagara Falls. The Comfort Suites Downtown was a pleasant stay. There is a DVD player in the room and they offer free DVD's for viewing, free bottled water from the front desk and option to choose different pillows. Free breakfast and free airport shuttle a plus. TGI Friday's connected to the building also a plus. Love the security feature, key only access to the elevator.
Kudos's to front desk staff, especially Joanne and Jerrod..

Room Tip: True suite. Bedroom closes off from front room.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank paula r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, September 4, 2012
Thank you for the nice comments. I will be sure to relay to Jerrod and Joann the nice remarks.
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659 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
USA
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed August 26, 2012

This was a last minute booking for a wedding, first time stay at a Comfort Inn, and definitely not the last. We travel a lot, average once every 1-2 months.

The best surprise was the deviation from the industry standard: no $15.95 charge per device for in room wifi! Free wifi, numerous devices. This alone was good enough reason to stay here.

Included breakfast with a nice spread: waffles, eggs, sausages, bagels, cereal bar and yogurt. Another lovely surprise.

free shuttle to the airport- although we werent within the timing for the official shuttle schedule, they were able to transport us to the airport at 4:30 am as they had extra staff.

The rooms were immaculate and HUGE, a true suite with a flat screen TVs in bedroom and living room. If travelling with children, definitely have extra space for a pack and play and other luggage.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank diverUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, September 4, 2012
Thank you for taking the time to write such a wonderful and detailed explanation of our hotel and why you enjoyed it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newyork
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 25, 2012

I have stayed here three nights so far.I plan to stay many more to visit my daughter who attends college in the area.Clean,friendly and has everything I am looking for! The breakfast is great more than one would expect.Staff are all friendly,there even is a night patrol for the weekend bar people.Keeps order!

Room Tip: Some rooms dont have a strong wifi connection ask if thats inporant to you.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hairyny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 21, 2012

We were looking for a place to use as a launch pad for a couple days and reserved a room here for convenience. I was pleasantly surprised with the size of the suite, the decor and the service at the front counter. A short review but I think it's enough to say that I was impressed and will certainly refer this place to friends for Bills/Saber's games and will look to this brand for future stays.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scottyham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 19, 2012

I usually don't stay in a Choice Brand hotel, but decided to stay here based upon other reviews and the pictures. Overall, the hotel was very nice and comfortable. There is a separate living room, which was a good size. The location is great and right near the bars and restaurants. The parking is about 1 block away, which isn't too bad. Make sure you check in first and then park your car because you'll need to give the parking guy a voucher before you park. Right now, the parking is free, but I believe the hotel will charge for parking starting in 2013.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dain K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, August 21, 2012
Thank you for the nice comments. We do sit "In the Heart of all the action and attractions". Hope you visit again!
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GAYLORD
1 review
Reviewed August 19, 2012

Upon arrival the desk employees were very accomodating in checking us in. We had hotel gift cards which they greatfully accepted and then to make our checkout easier for the end of the week took and charged my credit card. Our hot breakfast was very busy but always stocked with a wide variety of foods and the people working I felt went the extra mile to make sure we never ran out of food.

Room Tip: Higher floors would probably have less street noise. We stayed on the side of the building that the...
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MICHAEL C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, August 21, 2012
Thank you for taking the time to send us your feedback. Glad you had an enjoyable stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
141 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed August 13, 2012

Our stay at the Comfort Suites in downtown Buffalo, It begain at the Buffalo airport after being almost 2 hours late we called the hotel and with in 15 minutes we were picked up. Check in was easy with very helpful front desk. They even provide free bottled water each day. The breakfast was varried between cold and hot food. I am here at a convention so the breakfast room was busy but the staff kept the items in stock. The rooms here are a true suite with a living area with fridge, microwave and free internet. There was a USA Today delivered to the room during the week. The bedroom had a very comfortable king bed. This is my 3rd day of 8 but I have no doubt that their excellent service will continue.

Room Tip: All rooms are the same high quility
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review, August 21, 2012
Thank you for the nice review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Downtown Buffalo

Property: Holiday Inn Express & Suites Downtown Buffalo
Address: 601 Main St, Buffalo, NY 14203-1488
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Downtown Buffalo 2.5*
Number of rooms: 146
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites

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