5 Nov 08,
I had the misfortune of staying at this terrible hotel. The hotel web site gives a very rosy picture of this hotel ,but in reality it is exactly the opposite. The hotel is in dire need of renovation. Room was smelly with worn out and stained carpet ,toilet with worn out fittings , broken closet doors and untidy ,dirty rooms with food stains all over the furniture. I paid close to usd 200 per day and felt cheated. I cut short my two day stay to one day and shifted to a Crowne plaza property .
I did write to customer care Hyatt ,on returning home. But all they had to offer was one night complimentry stay again at the same hotel, which I feel is meaning less.
I would like to caution fellow travellers and stongly advice them not to stay at this hotel.
- Official Description (provided by the hotel):
- Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Newly opened indoor pool, new onsite, full service Spa and new StayFit health club. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available. ... more less
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- Also Known As:
- Hyatt Regency Buffalo Hotel Buffalo
- Buffalo Hyatt Regency
- Hyatt Buffalo