Our family of three was attending the Rochester Knigthawks/Buffalo Bandits lacrosse game at the First Niagara Center and we were looking for a reasonably price hotel in downtown Buffalo that had a pool and included a free breakfast. We found such a deal at the Hyatt (maybe a AAA rate).
We found the hotel to be relative updated, very clean, and the staff was friendly. The one oddity may have been that they were "over-friendly" all asking the same basic questions..."What are you in town for?", "How long are you staying?", "Where are you from?", etc. It was almost scripted. If I am not mistaken, 4 different employees asked us the same basic questions. Obviously the staff is trained to engage guests like this, but I guess that it is good because at least you know the company feels that it is VERY important for the staff to be friendly with the guests.
The pool was nice, but it was EXTREMELY packed and noisy. There was a cheerleading competition in the area, so the hotel was filled with little girls. We went to the pool and there were only 2 people in it. Within 15 minutes there were over 20 in it. I guess the group must have just returned from some event.
Overall I thought this was an EXCELLENT hotel and I would ABSOLUTELY stay there again, as well as recommending it to even picky hotel stayers.
- Official Description (provided by the hotel):
- Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Newly opened indoor pool, new onsite, full service Spa and new StayFit health club. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available. ... more less
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- Also Known As:
- Hyatt Regency Buffalo Hotel Buffalo
- Buffalo Hyatt Regency
- Hyatt Buffalo