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“Gorgeous room with a great view of Buffalo!”

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Hyatt Regency Buffalo
Ranked #8 of 24 Hotels in Buffalo
Certificate of Excellence
Houston, Texas, United States
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Gorgeous room with a great view of Buffalo!”
Reviewed January 10, 2014

My sons and i stayed at this hotel on New Years Eve (2013/2014) We were very happy with everything from the hotel employees as well as the beautiful room. The beds were extremely comfortable and the room was very clean. We had a great view of the ball drop so we didn't even have to leave our room or the hotel to watch the fireworks. The only thing that disappointed me was the valet charge. I think this should be included for hotel guests.

Room Tip: Ask for a room on one of the higher floors for a better view
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Beth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,768 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (238)
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English first
Toronto, Ontario, Canada
Level Contributor
166 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed January 7, 2014

The hotel is located downtown Buffalo which is convenient if you are doing something in that area. If you are going shopping, you are at least 20 minutes from the Fashion Outlet Mall and Walden Galleria. You will have to pay for parking - do not use valet as that is expensive, use the covered lot as that one is half the price compared to the other lot where the valets park the cars. You will have to pay for internet usage, unless you are a gold member of the Hyatt card/club.

Standard rooms have 2 beds and they are not queen. The pillowtop matress I found to be a bit soft and in need of replacement soon. The washroom could have used new caulking around the tub and toilet areas as discoloring is evident (possible mould?).

The buffet breakfast is adequate with okay selection. It is a bit pricey. The do use Tropicana juices, a nice touch. Appettizers are also pretty decent - especially calamari and wings. The hotel did not appear to have computers for guests to use.

Pool area did not have a hot tub and it was clear that some areas needed renovations. Not much for kids if you have a family with you. Was expecting more from the Hyatt brand. Found staying at a Hampton Inn to be better, in comparison.

Room Tip: Avoid 11th floor rooms as the pool is located at one end of the floor. Will get noisy, especially i...
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wildkard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer M, Manager at Hyatt Regency Buffalo, responded to this review, January 9, 2014
Dear Valued Guest,

Thank you for completing an online review for our hotel. We are centrally located downtown, besides shopping at the Galleria Mall which is about 15 minutes away. We also have the Elmwood Strip which is excellent for shopping. In regards to the parking, our valet service allows in and out privileges, the parking garage as well as the open lot does not. We currently are providing free internet on the weekends to all guests and free wi-fi to all guests that are Gold Passport Members. This is a free service that gives you a chance to add up points thru your stays with the Hyatt and earn free rooms and other extras. We do have rooms with king beds or 2 double sized beds. We also have suites available with pull out sofa's. We just started our new menu in the Atrium Bar & Bistro with some excellent choices. There is a business center located off the lobby that has computers for guest usage as well as printers and an ATM.
We really appreciate your feedback, it is through your comments that we are able to improve.

Jennifer Monge
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
91 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 3, 2014

I have stayed in the hotel a couple of times when the New York Rangers are in town to play the Buffalo Sabres. Location is great, easy to get to from the highway and only a short cab ride to the game. The rooms are large enough for 3 - 4 adults, they are clean and comfortable and the staff is friendly. There are a number of bars in the area for pre- and post-game drinks and food. Overall I have had only good experiences here and will continue to go back for as long as the Rangers come to Buffalo.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
Reviewed January 2, 2014

When I made the initial reservation in November I received a special email informing me I could choose to opt for a room upgrade upon check in, which is a new service for Hyatt Gold Members (free to sign up) thinking we had no chance with the Dolphins and their entourage staying at the hotel for the same night.....However when we arrived we were happily greeted and allowed to take the top floor suite for a minimal add on...so we did!! Great room with a fridge table and pull out queen bed sofa. The staff at the HRB were awesome and made our stay (we actually decided to stay 2 nights so enjoyed Sunday night as well) the best we could ever expect...Special Thanks to mgt. and staff Clint and Jennifer....breakfast in the atrium we great as well...We used the valet service as we found that easier than finding our own parking....Mark

Room Tip: Go for the upgrade option...we did.
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, Canada
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 1, 2014

stayed here for one night and found the staff very friendly and helpful,the bed was comfortable and the room was clean,I was attending a concert at the First Niagara Center and there was a trolley (looks like street cars) that went by every 15 minutes and stopped in front of the FNC so it was great

Room Tip: I was on the 8th floor and found it to be nice and quiet
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  • Stayed December 2013, traveled solo
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Helpful?
1 Thank veronica h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 1, 2014

The staff was wonderful and the room was perfect!

We had a beautiful view if the Biffalo skyline, the staff was great, and the room was beautiful.

With the coffee shop closed for Christmas Eve, they had a wonderful Hot Chocolate Station set up at the edge of the lobby with shaved white and dark chocolate, marshmallows and homemade whipped cream, which was DELICIOUS! (I hope they do this littl teat, again!)

This will be the place we stay every year on our trip to see his family.

Room Tip: We had to pay $15/day in parking, across the street, being a central downtown location. Expect this...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jami C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 31, 2013 via mobile

I would recommend this location, for sure. The stay was pleasant and the staff were friendly. Good location. The parking lot is across from the hotel it was $13 for overnight parking however, the lot got full pretty fast. The hotel atmosphere was nice and the breakfast was good as well. The wait staff were really friendly and attentive. Walden galleria is driving distance (not too far). The rooms were clean and well kept with a small fridge. I like that the hotel post signs asking guest to be courteous and mindful of noise and quiet time is between 9pm -9am.

Stayed December 2013, traveled with family
Helpful?
Thank jackeo231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Buffalo

Property: Hyatt Regency Buffalo
Address: 2 Fountain Plz, Buffalo, NY 14202-2290
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Buffalo
#6 Romantic Hotel in Buffalo
#7 Family Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Buffalo 3.5*
Number of rooms: 396
Official Description (provided by the hotel):
Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Newly opened indoor pool, new onsite, full service Spa and new StayFit health club. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available. ... more   less 
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Also Known As:
Hyatt Regency Buffalo Hotel Buffalo
Buffalo Hyatt Regency
Hyatt Buffalo

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