I picked Hyatt do to the location after attending the Ice Bowl, Pens vs Sabres game. This hotel has a great downtown location. There was three of us, my wife, brother and myself. We checked in at about 6 pm. Easy to find even without directions. Parking there is 3 options. There is a parking garage across the street, which was free that night. A lot across the street the other way for $7.00 all night and park on the street. We parkied on the street for free. Or we lucked out and put no money in the meter and parked free.
The hotel itself has very nice entry way leading to the fornt desk, the had a nice little bar and restraunt which has good hours. The also have a really upscale steak eatry too.
At check in I asked the clerk for a better 2 bedroom. He said he got me a better one than i had booked. We were in room 303 which is 3rd floor and located on the corner. The room was spaciouos yet lacking. It was basically a large room with 2 beds, a desk and dresser and tv. It was roomy but they could of had a chair or couch to fill in what seemed like a void. The room were clean nothing gross out of line found. Linens were plentyful and soaps and shampoo were great. Shower was clean and powerful and hot. My only complaint is the remote did not work if you laid in bed. It worked but not that far away.
We stayed on New Years day so a lot of the usaul places were closed. We walked out the back door across the street to TGI Fridays and had a late dinner. Then we went back to the room and watched tv and slept. The beds were comfy.
If you walk outside at night there is plenty of bars, restraunts and things to do in only the surrounding blocks.
When we were leaving to go check out the room service cart was in the hallway and I grabed some saop and some shampoo off it. Its that good. Check out was a breeze and the nieghbor is not crimals and your car is not gonna get stolen like other reviews have suggested. This I would rate as a 3 star hotel. 3.5.
The reason I can write highly yet only give the 3.5 star rating is one major reason. The room service for this hotel is what youwould pay at a 5 star, a breakfast omlet $12.50 plus 3 fee and tax. almost $17 for one omlet? I paid 89 for this night. If i would have order room serice for 3 it would have been more than the price of the room. There are many places to eat close by so this was not a major problem.