When I arrived at the "BW on the Avenue" yesterday I was told there was no reservation for me. I had stayed here just last week - I'm on a contract in Buffalo. I had booked my reservation on the central BW site on Sunday - and had a confirmation number and an email on my phone to boot - but the front desk said I did not have a reservation. Subsequently I was told that my reservation had been cancelled that afternoon - yet I had been nowhere near the site all day! Needless to say, if they can't get their reservation system right, I will simply stay somewhere else. Other than that, it is a quiet place to stay, the staff are pleasant, there are no in-room refrigerators (but they will bring up a small unit if you ask), it's an 'okay' on the cleanliness scale but is showing some wear, and they have a resident parrot in the front lobby:)
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- Also Known As:
- Best Western Inn - On The Avenue Hotel Buffalo
- Best Western Hotel Buffalo
- Best Western Buffalo
- Buffalo Best Western