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“Nice friendly place” 4 of 5 bubbles
Review of BEST WESTERN - On The Avenue

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BEST WESTERN - On The Avenue
Ranked #15 of 22 Hotels in Buffalo
Certificate of Excellence
NY
Level Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice friendly place”
4 of 5 bubbles Reviewed January 27, 2013

I've stayed here a few times over the years and am always pleased. It's pretty basic, but convenient to a lot of different Buffalo destinations. The staff was extremely friendly, courteous, and professional. The room was clean and quiet. Well...the heating unit made a bit of Intrusive noise throughout the evening, but nothing major. Simba the parrot still greets customers in the lobby. I would stay here again.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lsabjazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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345 reviews from our community

Traveler rating
    142
    115
    49
    15
    24
See reviews for
108
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 11, 2013

I recently spent the night at this hotel, the front desk serice was absolutely excellent, they were very friendly and extremly helful and even went out of their way to help me find nearby attractions etc..the room was very clean....would most definitely stay there anytime....felt very secure in this hotel...Excellent service....
would never look for anyother hotel in Buffalo..this is my place.

Teresa

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 658TeresaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed December 17, 2012

Was in Buffalo to take my daughter to the passport office. We just needed a place to stay for one night and chose this hotel. It was fine-- everyone was friendly, the rooms were nice, and the front desk clerk recommended a fantastic pizza delivery place. As others have noted, the elevators require key cards, and while it's a little odd I thought it was a nice safety feature.

The room had TONS of cable channels but, a little oddly, no pay-per-view movies. When I travel with my kids we usually rent something as a treat but that wasn't an option. In the big scheme of things it was fine-- that's what Netflix is for-- but I'd note it as an FYI to other travelers.

They also have multiple wifi points and the instructions are simple-- choose the one that looks strongest. Really appreciated that.

Breakfast was a standard hotel breakfast.

The parrot is cool, also.

Room Tip: Don't ask for a room number ending in 13-- they don't have them! For real-- our hall went 41...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GinAndTonic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 14, 2012

We were in Buffalo for the annual " turkey trot" on Thanksgiving.The location was ideal for the run and access to the hotel breakfast was a perk. The room was clean and we got our wake-up call as requested.The staff was courteous and friendly.We plan on staying again next year if we can make it to the run.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank abalonewally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts, USA
1 review
4 of 5 bubbles Reviewed December 13, 2012

The hotel was neat and clean. The staff was very friendly. I liked that the heat was very easy to control in the room. The breakfast was well stocked and nicely put out in the morning. My only complaint was that the water pressure in the shower was not very strong. I would recommend trying to fix that.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank CHRISTINE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoney Creek
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed December 11, 2012

We used a BW free night voucher for this stay and could not have been more disappointed. I guess brand loyalty does not have it's rewards! The room was dated and the carpet so dirty we kept our socks on all night. We asked if we could be moved to a different room but were told none were available even tho there were only 8 cars in the lot the next morning. The location is the only thing good about this hotel.

  • Stayed December 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank RandR1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
510manager, Manager at BEST WESTERN - On The Avenue, responded to this review, December 14, 2012
i'm sorry your stay was not satisfactory, please contact me directly. dennis, gm. 716-886-8333
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN - On The Avenue

Property: BEST WESTERN - On The Avenue
Address: 510 Delaware Ave, Buffalo, NY 14202-1304
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#7 Business Hotel in Buffalo
#9 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN - On The Avenue 2.5*
Number of rooms: 61
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Also Known As:
Best Western Inn - On The Avenue Hotel Buffalo
Best Western Hotel Buffalo
Best Western Buffalo
Buffalo Best Western

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